Publications

18 Nov 2013
Research & Ideas

Pulpit Bullies: Why Dominating Leaders Kill Teams

Gino and her colleagues found that individuals in some situations aren't always so easily cowed. For this study, in which individual team members held different clues essential to solving the mystery, the... View Details

Keywords: by Michael Blanding

20 Aug 2012
News

The right number of stars for a team

20 Apr 2020
Blog Post

Introducing LivelyHood, A Volunteer Nonprofit Founded in Response to COVID-19

outside. It started as a text thread between section-mates. We put our heads together and decided to do something about it. Over the course of a week, we assembled a team of other students, designers, and engineers to build a potential... View Details

13 Jan 2016
Research & Ideas

The Problem with Productivity of Multi-Ethnic Teams

the citizens, whether the team was able to find the household, and the length of the conversation. Surprisingly, they found that ethnicity of the teammates compared to the voters had little bearing on how... View Details

Keywords: by Michael Blanding

Web

Team - Case Method Project

teacher support team working to strengthen teacher partnerships and ensure successful learning by the case method. Born and raised in New Jersey, Grace received her B.A. in history with a United States specialization from Columbia... View Details

Article

Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team

By: Edward H. Chang, Erika L. Kirgios and Rosanna K. Smith

Demographic diversity in the United States is rising, and increasingly, work is conducted in teams. These co-occurring phenomena suggest that it might be increasingly common for work to be conducted by demographically diverse teams. But to date, in spite of copious... View Details

Keywords: Field Experiment; Groups and Teams; Demographics; Diversity; Attitudes

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01 Sep 2023
News

Case Study: The Home Team

residential buyers make informed decisions in similar circumstances, Kennealey concluded. So he launched Nester in the beginning of 2023. The service projects 15 years’ worth of maintenance and repair costs based on data points found... View Details

Keywords: Jen McFarland Flint; Real Estate

27 Sep 2010
Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

we all experience some degree of this pressure in our own daily work lives, in this series of studies I examined what happens to team dynamics and performance when the pressure is significantly intensified. Ironically, Gardner View Details

Keywords: by Sarah Jane Gilbert

November 2016 (Revised February 2017)
Case

BrightStar Care: The Evolution of a Leadership Team

By: Boris Groysberg, Colleen Ammerman and John D. Vaughan

BrightStar Care was a rapidly growing franchise of home health care agencies. Founded by husband and wife team JD and Shelly Sun as a single agency near Chicago in 2002, BrightStar had opened nearly 300 franchises across the United States by 2016, generating over $300... View Details

Keywords: Health Care Services; Entrepreneurs; Board Of Directors; Boards Of Directors; Health Care Industry; Growth Strategy; Organizational Change; Brand Positioning; Entrepreneurial Organizations; Entrepreneurial Management; Franchising; Family-owned Business; Home Health Care; Managing Growth; Management Styles; Organizational Development; Talent Management; Women Executives; Women And Leadership; Business Startups; Family Business; Small Business; Talent and Talent Management; Governing and Advisory Boards; Health Care and Treatment; Human Capital; Leadership Development; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Analysis, Tools, and Techniques; Management Skills; Management Style; Management Succession; Management Systems; Management Teams; Brands and Branding; Marketing Strategy; Strategy

10 Sep 2020
Blog Post

Founding a Company at the Intersection of Medicine and Technology

surgical robotics to treat lung cancer, the intersection of medicine and technology was a deep interest of his prior to HBS. He is now the Founder and CEO of Alife Health, which uses machine learning to help assess the healthiest embryo to transfer during IVF. Alife... View Details

June 2015 (Revised February 2016)
Case

Team Rubicon: Bridging the Gap from Startup to National Organization

By: Leonard A. Schlesinger and Dan Nidess

Team Rubicon, a military veteran volunteer disaster relief organization, has experienced significant success in attracting attention and support in its first four years of operation. The challenges of managing the volunteer base, the cost of responding to disasters,... View Details

Keywords: Growth Strategy And Execution; Disaster Relief; NGO; Organizational Change and Adaptation; Growth and Development Strategy; Growth Management; Non-Governmental Organizations

06 Oct 2010
Working Paper Summaries

Using What We Know: Turning Organizational Knowledge into Team Performance

Keywords: by Bradley R. Staats, Melissa A. Valentine & Amy C. Edmondson; Video Game; Web Services

14 Jun 2023
Research & Ideas

Four Steps to Building the Psychological Safety That High-Performing Teams Need

environments where candor is expected and where employees can speak up without fear of retribution. When employees feel psychologically safe, they’re empowered to iterate and take risks—leading to better team performance. “You no longer... View Details

Keywords: by Kara Baskin

01 Dec 2003
News

DonorsChoose: Teaming Up with Teachers

help expand DonorsChoose from coast to coast. The Partners invited Goldman to give them a briefing about DonorsChoose during the October reunion weekend. 6ae18215bee1551da4734aee5ad28b10 Founded three years ago by a Bronx high-school... View Details

Keywords: Religious, Grantmaking, Civic, Professional, and Similar Organizations; Personal Services

September 2012
Case

Sir Alex Ferguson: Managing Manchester United

By: Anita Elberse and Thomas Dye

Sir Alex Ferguson, the most successful manager in British football history, is preparing for the 2012–2013 season—his record-setting 26th as manager of one of the world's most decorated professional football clubs and one of sport's biggest franchises. Over the years... View Details

Keywords: Managing Teams; Leading Teams; European Football; Sports; Leadership; Sports Industry; England; United Kingdom; Europe