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All HBS Web
(2,054)
- People (2)
- News (287)
- Research (1,492)
- Events (1)
- Multimedia (3)
- Faculty Publications (875)
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- 30 Apr 2013
- News
Price Matching Criticized From Wal-Mart to Toys ‘R’ Us
- 17 May 2022
- News
Delivering a Personalized Shopping Experience with AI
- 14 Dec 2021
- News
New Possibilities: J.P. Morgan NextList 2022
- 01 Dec 2023
- News
Thinking Ahead
Finally, end on a high note: Positive final experiences have an outsized return on investment. “It’s easy to think that the customer experience ends when we have their money in our pocket, but as marketers, we View Details
- 01 Dec 2023
- News
The Imposter Among Us
Edited by Jen McFarland Flint; Illustrations by Peter Arkle It was their rst day at Harvard and like the rest of his cohort, Edgar Wallner (PMD 22, 1971) will never forget meeting Robert Gaines-Cooper. Frankly, it would have been difficult to miss the Englishman, who...
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- 20 Apr 2023
- News
How Joe Hinrichs is Getting CSX Back on Track
Photo via LinkedIn In a recent Q&A with the Wall Street Journal, new CSX CEO Joe Hinrichs (MBA 1994) discussed the steps he's taken to address challenges at the rail company since becoming CEO in September. First up, the paper notes, was a listening tour. "The best-run...
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- 01 Sep 2023
- News
Money Does Grow on (Family) Trees
regulated as a medical device, the company turned more of its focus to the family-history consumer. (In 2017, 23andMe received its first authorization from the FDA and pivoted back to emphasizing the health aspects.) In both areas, says...
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- 01 Mar 2024
- News
Case Study: Testing the Waters
Illustration by Christina Spano Endurance training was nothing new to Lauren Picasso (MBA 2014), who’d raced through her younger years as a cross-country runner and swimmer. In 2017, when she was director of marketing at Jet.com and looking for a physical challenge,...
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- 01 Jun 2023
- News
Bridging the ESG Data Gap
and venture capitalists. Founders use the software to report ESG data by answering a few operations-focused questions, and then they can easily access ESG scores, peer benchmarks, and customized plans for improvement. Venture investors...
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Deborah Blagg
- 01 Mar 2024
- News
Vital Signs
to focus on listening to the patient and the invaluable human interactions. The National Health Service (NHS) hospitals and practices that have adopted the tool are reporting 20 percent productivity gains (between senior physicians...
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- 01 Jun 2023
- News
Curb Appeal
Jessica Tisch (JD/MBA 2008) has a problem. And she couldn’t be happier about it. It’s a chilly February morning in Lower Manhattan, and Tisch, who was appointed commissioner of the Department of Sanitation (DSNY) last April, has only hours to pivot the world’s largest...
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- 01 Dec 2023
- News
Case Study: Staking a Claim
4 million people graduate into the insurance market every year and spend four to five years in this phase, in which they aren’t buying traditional assets. Surround aims to land these customers early by offering products that no one else...
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- 01 Mar 2024
- News
Alumni and Faculty Books and Podcasts
becoming irrelevant. It explores seven profound “mind leaps” leaders need to make now to transform at the speed of disruption. With illuminating case studies and hard-earned personal wisdom, Dennis helps you create important strategic and mental shifts to find...
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- 20 Oct 2023
- News
Highlights from the Fall 2023 Alumni Board Meeting
During an overview of the MBA Program, Jana Kierstead, executive director of the MBA and Doctoral programs, said, “Our focus now is on three priorities: invigorating our sense of purpose, centering on the education, and attracting the...
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- 01 Sep 2023
- News
Global Outposts Expand HBS’s Intellectual Footprint
Former Dean Kim Clark established the Global Initiative in 1996 to encourage deeper understanding of and engagement with innovative management practices around the world. Nearly three decades later, more than half of HBS cases published are set internationally or View Details
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Jennifer Gillespie
- 01 Dec 2018
- News
In My Humble Opinion: Growth Investor
dirt roads. His excellence on the field was due to his preparation in the off-season.” First job: An independent video store. “I loved that job because I love the power of storytelling. I always wanted to tell customers about an amazing...
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Julia Hanna
- 01 Sep 2023
- News
Case Study: The Home Team
tools and functionality than do citrus farmers or stone fruit growers: Andersen questioned whether the company should try to build everything or just focus on its core mobility platform as a base layer and then invite others to build on...
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- 22 Feb 2022
- News
New Urban Order
trucking-tech company, has a simple goal: Get goods where they need to go as efficiently as possible with a limited labor force. For TuSimple, that means a focus not on the cities themselves, but rather on the long stretches of highway...
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Kathleen Fu, Deborah Blagg, Julia Hanna, and Maureen Harmon; illustrations by;
energy;
environment;
sustainability;
entrepreneurship;
Transit and Ground Passenger Transportation;
Transportation;
Water, Sewage and Supply Systems;
Utilities;
Construction of Buildings;
Construction;
Waste Management and Remediation Services;
Corporate Services