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- Faculty Publications (5)
Show Results For
- All HBS Web (47)
- Faculty Publications (5)
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
What is consumer empowerment and what does it mean for you as an executive? HBS professor Luc Wathieu outlined his views in the following e-mail interview with HBS Working Knowledge senior editor Martha... View Details
Keywords: by Martha Lagace
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
to do by care providers and payers. Consumer empowerment in health care is nowhere as advanced as it is in the travel industry and financial services, for example. Doctors are not especially interested in... View Details
- Web
Harvard Business School
Andrew E. Honeycutt (DBA) 1975 An Ethnographic Study of Low-Income Consumer Behavior Hassell H. McClellan (DBA) 1978 One-Bank Holding Companies: a Study of Management Clifford E. Darden (DBA) 1982 Organizational Survival as a Function of... View Details
- 08 Jul 2002
- Research & Ideas
How to Fashion Your New E-Business Model
Consumers are looking for the ability to bundle the products they want in a fashion unique to each individual, and the Web will provide this capability .... We believe that vertical portals will do the best job of providing the View Details
Keywords: by Lynda M. Applegate
- 22 Feb 2022
- News
Brand New
meeting unprecedented demand: The furniture industry, used to 2 percent to 4 percent annual growth, Sundy says, has seen that climb to between 30 percent and 40 percent. “The question now is, How do you manage a business through the volatility that we’re seeing from a... View Details
- 04 Sep 2019
- News
In My Humble Opinion: Status Update
team up with partners.” That could mean well-established figures like Taylor Swift and Ariana Grande, in addition to influencers and creators like Huda Kattan, whose show, Huda Boss, streams on Facebook Watch; Kattan can then sell her products directly to View Details
Keywords: Julia Hanna
- 01 Sep 2015
- News
Opening Minds Through Expanded Learning Opportunities
someone who never would have thought of pursuing an advanced degree in business," says Kim, now a PRIMO mentor and a DBA candidate in Marketing at HBS, with a focus on consumer empowerment and firm... View Details
- 25 Jul 2006
- First Look
First Look: July 25, 2006
bring a gentler capitalism to post-apartheid South Africa. Like her other colleagues on the Black Economic Empowerment (BEE) Commission, Charnley believed that each black business executive had a responsibility to effect positive change... View Details
Keywords: Sean Silverthorne
- 01 Jan 2004
- News
Barbara Hackman Franklin, MBA 1964
continues to be a prominent advocate for women's equality and empowerment in the workplace. Moving easily between the public, private, and nonprofit sectors, she has served five Presidents, earned accolades as a corporate director, and... View Details
- 26 Mar 2019
- First Look
New Research and Ideas, March 26, 2019
and fundamental to Kodak’s identity. In January 2016, Clarke and his executive team traveled to Las Vegas, Nevada, for the annual Consumer Electronics Show (CES) where the company unveiled a prototype of its new Super 8 camera—an analog... View Details
Keywords: Dina Gerdeman
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
core business, ranging from environmental issues to LGBTQ rights and race relations. In the first study of this phenomenon, we implement two framed field experiments to provide evidence on how CEO activism can influence public opinions about government policies and... View Details
Keywords: Dina Gerdeman
- 12 Jul 2010
- Research & Ideas
Rocket Science Retailing: A Practical Guide
retailers empower their workers to improve processes at the store and also give them the tools and training needed to use the empowerment appropriately. Enlightened retailers also realize the importance of not overloading their store... View Details
- 26 Sep 2006
- First Look
First Look: September 26, 2006
in the consumer electronics, personal computer, and entertainment industries. Set at a time when companies were starting to release products for each format, this case includes a brief history of the format war along with information on... View Details
Keywords: Sean Silverthorne
- 22 Feb 2011
- Research & Ideas
The Most Important Management Trends of the (Still Young) Twenty-First Century
decade have been (1) the rise of business ecosystems caused by falling transaction costs; and (2) the empowerment of users caused by the global spread of communication technologies. A business ecosystem is a group of firms that together... View Details
Keywords: by Sean Silverthorne
- 29 Mar 2016
- First Look
March 29, 2016
Through contemporary examples from a variety of industries and geographies, this collection provides students with an appreciation for the importance of consumer empowerment and View Details
Keywords: Sean Silverthorne
- 08 Sep 2015
- First Look
September 8, 2015
company revenues) threatened to take its business elsewhere. One year later, they had regained the respect of their customers and won the trust of their employees to promote a new culture of empowerment and respect. They wondered how to... View Details
Keywords: Carmen Nobel
- 29 Jun 2007
- First Look
First Look: June 29, 2007
seemed the government's Black Economic Empowerment (BEE) policies were only enriching a few. In 1997, Surve and three of his comrades founded Sekunjalo, an investment holding company that sought to offer "a gentler capitalism"... View Details
Keywords: Martha Lagace
- 30 Jul 2024
- News
Reddit’s Rise
of consumer media, you know how important Reddit is because it’s where all your editors are finding ideas. It’s where they get their memes for the social handle. It’s where they do quick surveys. It’s when they see trends, like cultural... View Details
- 01 Mar 2016
- News
Alumni and Faculty Books for March 2016
provides readers with an appreciation for the importance of consumer empowerment and consumer behavior in shaping both health and corporate outcomes. Buying a Small Business:... View Details
- 01 Dec 2001
- News
Reaching Out
him to do so, and the more she answered his questions and talked about her money, the more she straightened up in her chair and the more confident she became. It was wonderful to see — a moment of empowerment happening right there. Now... View Details