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All HBS Web
(7,523)
- People (21)
- News (1,124)
- Research (5,265)
- Events (5)
- Multimedia (5)
- Faculty Publications (4,323)
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Stata - Research Computing Services
Please review the instructions found under the Configuration Files section (/research-computing-services/resources/database-server/configuration-files-recommended-for-connecting.aspx). You may contact Research Computing View Details
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Compute Cluster and Data Storage - Research Computing Services
(Temporary) Storage Database Server RCS hosts and provides guidance for a database server running MariaDB capable of handling large and complex datasets. Other Research Computing Environments RCS provides guidance on additional View Details
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Software Tools - Research Computing Services
Compute Cluster Software Tools 32ms A variety of applications and libraries are supported on the cluster by default. Additional software, including older versions of software, can selectively be "turned on" in a user's environment via...
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- October 2002 (Revised April 2007)
- Case
Dell Computers (A): Field Service for Corporate Clients
By: Frances X. Frei, Amy C. Edmondson and Corey B. Hajim
Explores the highly successful PC and low-end server manufacturer's entry into the large-scale server market in the United States. A key difference of this new market is the intense service element required to support the larger hardware. Specifically, the industry...
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Keywords:
Information Infrastructure;
Customer Relationship Management;
Job Cuts and Outsourcing;
Service Operations;
Business or Company Management;
Emerging Markets;
Problems and Challenges;
Service Delivery;
Computer Industry;
United States
Frei, Frances X., Amy C. Edmondson, and Corey B. Hajim. "Dell Computers (A): Field Service for Corporate Clients." Harvard Business School Case 603-067, October 2002. (Revised April 2007.)
- 22 Oct 2007
- Research & Ideas
Bringing ‘Lean’ Principles to Service Industries
Wipro Technologies, an Indian outsource provider of software services, launches its own lean initiative. "In terms of operations and improvements, the service industries in general are a long way behind...
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Best Practices - Research Computing Services
contact Research Computing Services (research@hbs.edu) for a one-on-one customized review of your data including techniques and tricks that can be used to enhance and expedite your research. Software...
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SAS - Research Computing Services
Database Server SAS 5ms SAS on your Local Windows Machine SAS uses ODBC to connect to MariaDB. Please refer to our ODBC section on how to set up your ODBC driver and configure your Data Source. Once your connection settings are validated you may launch SAS and assign...
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Python - Research Computing Services
Database Server Python 3ms You can connect to MariaDB from python using the MySQL Connector/Python. It is developed by MySQL specifically to enable Python programs to access MySQL databases, using an API that is compliant with the Python database API specification v2.0...
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Newsletter - Research Computing Services
Newsletter Newsletter School Select one Harvard Business School Harvard College Division of Continuing Education Harvard School of Dental Medicine Harvard Divinity School Harvard Faculty of Arts & Sciences Graduate School of Design Graduate School of Education Graduate...
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Exporting - Research Computing Services
Database Best Practices Exporting 6ms Basics of Exporting The following is a basic overview of the export process. Please see the subsequent example for commands that are to be used. Complete documentation for the SELECT INTO FILE command to be run within MariaDB may...
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Terminal - Research Computing Services
Database Server Terminal 11ms You can connect to MariaDB from Terminal. You would need to first log into the grid. For detailed instructions on grid login please refer to grid access via Terminal. Once your terminal session is running, you can connect to the MariaDB...
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NaviCat - Research Computing Services
Database Server NaviCat 10ms NaviCat is a user-friendly GUI for MariaDB. To purchase a license please contact us at research@hbs.edu. Once you have Navicat you will need to create a new connection to MariaDB. Under the File menu please select New Connection- MariaDB....
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Julia - Research Computing Services
Software Tools Julia 11ms The Julia programming language is a flexible dynamic language, appropriate for scientific and numerical computing, combining features of imperative, functional, and object-oriented programming. Julia provides ease and expressiveness for...
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Importing - Research Computing Services
Database Best Practices Importing 2ms Basics of Importing The following is a basic overview of the import process. Please see the subsequent example for commands that are to be used. Complete documentation for the LOAD DATA command to be run within MariaDB may be found...
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R - Research Computing Services
Database Server R 3ms Connecting from R via RMariaDB Similar to Python, you can connect to MariaDB in R with installed packages. RMariaDB is a database interface and MariaDB driver for R. It is aimed at full compliance with R's DBI specification. R & libraries RMariaDB...
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Research Computing Services - Faculty & Research
Research Services Research Computing Services 1ms Research Computing Services (RCS) is a centralized View Details
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Online Requests - Research Computing Services
Help Online Requests 4ms RCS Research Computing Environment Help Request Form Please use this form for questions, to request assistance, or to report a problem with the HBS Research Computing Environment....
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Logging In - Research Computing Services
Compute Cluster Logging In 3ms Follow our instructions to connect to the HBSGrid via a GUI or Terminal. Connection Requirements On-HBS-Campus TEST TEST To connect to the HBSGrid from on-campus, you must be connected to the HBS Network via...
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Training Materials - Research Computing Services
Training Training Materials 2ms Research Computing Services is proud to offer training on a wide range of topics in partnership with other groups across Harvard. Whether you are looking to review a training...
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