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Show Results For
-
All HBS Web
(1,473)
- People (2)
- News (255)
- Research (1,045)
- Events (7)
- Multimedia (6)
- Faculty Publications (731)
- 1995
- Working Paper
Channel Transformation: Improving Supply-chain Performance by Redesigning Channel Replenishment Processes
By: T. H. Clark and J. H. Hammond
- April 5, 2021
- Article
Defining a Post-Pandemic Channel Strategy
Companies have experienced a surge of online orders during the pandemic. As the crisis eases, leaders need to decide whether the shift to e-commerce is a permanent “new normal” or a temporary increase. Across sectors, forecasts aimed at answering this question form the...
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Cespedes, Frank V. "Defining a Post-Pandemic Channel Strategy." Harvard Business Review Digital Articles (April 5, 2021).
- Research Summary
Competitive Dynamics of the Textile-Apparel-Retail Channel
Janice H. Hammond established in 1991 (with Frederick H. Abernathy and John Dunlop of Harvard University and David Weil of Boston University) the Harvard Center for Textile and Apparel Research. Funding provided by the Alfred P. Sloan Foundation has supported the...
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- 1993
- Chapter
Quick Response in Manufacturing-retail Channels
By: J. H. Hammond
Hammond, J. H. "Quick Response in Manufacturing-retail Channels." In Globalization, Technology, and Competition: The Fusion of Computers and Telecommunications in the 1990s, edited by S. P. Bradley, J. A. Hausman, and R. L. Nolan. Boston: Harvard Business School Press, 1993, Korean ed.
- July 1983
- Background Note
Note on Farm Supply Channels
By: Ray A. Goldberg
Goldberg, Ray A. "Note on Farm Supply Channels." Harvard Business School Background Note 584-003, July 1983.
- fall 1990
- Article
Improving Channel Coordination Through Franchising
By: R. Lal
Keywords:
Franchise Ownership
Lal, R. "Improving Channel Coordination Through Franchising." Marketing Science (fall 1990).
- August 1986 (Revised May 1989)
- Case
Ingersoll-Rand: Channel Selection and Management
By: E. Raymond Corey and V. Kasturi Rangan
Corey, E. Raymond, and V. Kasturi Rangan. "Ingersoll-Rand: Channel Selection and Management." Harvard Business School Case 587-045, August 1986. (Revised May 1989.)
- September 2020
- Article
Customer Supercharging in Experience-Centric Channels
By: David R. Bell, Santiago Gallino and Antonio Moreno
We conjecture that for online retailers, experience-centric offline store formats do not simply expand market coverage, but rather, serve to significantly amplify future positive customer behaviors, both online and offline. We term this phenomenon “supercharging” and...
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Keywords:
Retail Operations;
Marketing-operations Interface;
Omnichannel Retailing;
Experience Attributes;
Quasi-experimental Methods;
Operations;
Internet and the Web;
Marketing Channels;
Consumer Behavior;
Retail Industry
Bell, David R., Santiago Gallino, and Antonio Moreno. "Customer Supercharging in Experience-Centric Channels." Management Science 66, no. 9 (September 2020).
- 11 Jul 2018
- Working Paper Summaries
Channeled Attention and Stable Errors
- 2023
- Working Paper
Uniform Rate Setting and the Deposit Channel
By: Juliane Begenau and Erik Stafford
U.S. banks predominantly use uniform deposit rate setting policies, particularly the largest banks. Uniform rate setting ignores local market concentration, and is therefore inconsistent with the identification strategy used to provide cross-sectional evidence of the...
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Begenau, Juliane, and Erik Stafford. "Uniform Rate Setting and the Deposit Channel." Working Paper, December 2023.
- August 1988 (Revised June 1989)
- Supplement
English Channel Fixed Link Project (B)
Brandenburger, Adam M., and Anirudh S. Dhebar. "English Channel Fixed Link Project (B)." Harvard Business School Supplement 189-063, August 1988. (Revised June 1989.)
- March 2007
- Teaching Note
Clear Channel Communications, Inc. (TN)
Teaching note to 707523.
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- fall 1988
- Article
Channel Management is General Management
Keywords:
Management
Cespedes, Frank V. "Channel Management is General Management." California Management Review 31, no. 1 (fall 1988): 98–120.
- 05 Apr 2021
- News
Defining a Post-Pandemic Channel Strategy
- 20 Aug 2019
- News
Back Channels in the Boardroom
Customer Supercharging in Experience-Centric Channels
We conjecture that for online retailers, experience-centric offline store formats do not simply expand market coverage, but rather, serve to significantly amplify future positive customer behaviors, both online and offline. We term this phenomenon “supercharging”... View Details
- 2023
- Working Paper
Channeled Attention and Stable Errors
By: Tristan Gagnon-Bartsch, Matthew Rabin and Joshua Schwartzstein
We develop a framework for assessing when somebody will eventually notice that she has
a misspecified model of the world, premised on the idea that she neglects information that
she deems—through the lens of her misconceptions—to be irrelevant. In doing so, we...
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Gagnon-Bartsch, Tristan, Matthew Rabin, and Joshua Schwartzstein. "Channeled Attention and Stable Errors." Working Paper, August 2023. (Revise and Resubmit, Quarterly Journal of Economics.)
- August 1988
- Article
Control vs. Resources in Channel Design
Keywords:
Design
Cespedes, Frank V. "Control vs. Resources in Channel Design." Industrial Marketing Management 17, no. 3 (August 1988): 215–227.
- Research Summary
Innovations in Logistics: The Impact of Channel Coordination
Roy D. Shapiro (with Janice H. Hammond and Marshall L. Fisher) is studying innovative systems and management approaches that integrate and coordinate material and information flows through the supply chain so as to reduce or eliminate the redundant activities that tend...
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- February 2008
- Case
Campbell Soup Company: Selling Channel Innovation to Customers
Campbell Soup, like most food manufacturers, faced grocery chain and wholesale demand for its goods driven by Campbell's own promotional pricing structure rather than retail consumer demand. Former policies to encourage overstock created huge swings in production and...
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Keywords:
Information Technology;
Distribution Channels;
Order Taking and Fulfillment;
Manufacturing Industry;
Food and Beverage Industry
Ton, Zeynep. "Campbell Soup Company: Selling Channel Innovation to Customers." Harvard Business School Case 608-141, February 2008.