Publications

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C. Roland Christensen - Christensen Center for Teaching & Learning

In addition, he taught in several other parts of the University, including the Graduate School of Education, the Law School, and the School of Public Health. In recognition of his contributions to the entire... View Details

March 1998 (Revised October 2015)
Case

Hamptonshire Express

By: V. G. Narayanan and Ananth Raman

Presents a series of problems that face a newspaper publisher, including inventory level, effort level, subsidy for unsold inventory, and commission for sales. Each problem is accompanied by one or more spreadsheets. Students must make various operational decisions. View Details

Keywords: Marketing Channels; Motivation and Incentives; Performance; Operations; Problems and Challenges; Decision Making; Sales; Demand and Consumers; Media and Broadcasting Industry; Media and Broadcasting Industry; United States

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

Business School and a principal of Lax Sebenius LLC, a negotiation strategy firm. He also serves on the Executive Committee of the Program on Negotiation at Harvard Law School. David A. Lax, a former faculty... View Details

Keywords: by Martha Lagace

Fast Answer

Patent search: license agreement

How to find patent license agreement data in the US? Since a patent license agreement is not a patent "assignment" or a patent application but is an ordinary contractual document, it is not recorded at the USPTO. It... View Details

08 Oct 2008
Research & Ideas

Book Excerpt: A Sense of Urgency

The problem with using crises to reduce complacency and create urgency is that the tactic is a potential diamond sitting on a rock surrounded by quicksand and very nasty beasts. Any naiveté about the... View Details

Keywords: by John P. Kotter

23 Jun 2008
Research & Ideas

Innovative Ways to Encourage Personal Savings

such a product exactly as it exists in other countries, you would likely be in violation of both state lottery laws and federal banking regulations. Fortunately, one can test the structure under sweepstakes... View Details

Keywords: by Martha Lagace; Financial Services

August 2005 (Revised December 2005)
Case

Coach K: A Matter of the Heart

By: Scott A. Snook, Leslie A. Perlow and Brian DeLacey

Successful college basketball coach Mike Krzyzewski faces the decision whether to accept a lucrative offer to coach a professional basketball team or continue to coach at Duke University. Provides a context for discussing various styles of power, influence, and... View Details

Keywords: Power and Influence; Strategic Planning; Decisions; Personal Development and Career; Interpersonal Communication; Management Teams; Goals and Objectives; Decision Choices and Conditions; Sports Industry; North Carolina

Web

1.20 Joint Degree Programs - MBA

Program with Harvard Kennedy School Find EC course credit information . Refer to the program handbook . JD/MBA Program with Harvard Law School Find EC course credit information . Refer to the program handbook . MD/MBA Program with Harvard... View Details

Web

Events - Business History

sustainability to take hold. Jun 5 05 Jun 2018 Conference New Perspectives on U.S. Regulatory History: Past & Present of Public Utilities and Antitrust Law This research conference brought together leading... View Details

29 Sep 2022
Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

“Difference is an acquired preference,” a colleague once told me. The statement seemed rather strange to me at first. Upon reflection, though, I understood what my colleague was saying: Difference is uncomfortable, unfamiliar, and... View Details

Keywords: by Francesca Gino

January 2015 (Revised May 2018)
Case

$19B 4 txt app WhatsApp...omg!

By: David Collis, Ashley Hartman and Aakash Mehta

In February 2014, Facebook announced the acquisition of WhatsApp for $19 billion. WhatsApp, founded in 2009, was a relatively young company that employed only 50 people and earned merely $10 million in revenue in 2013. It was one of many mobile messaging services that... View Details

September 2011 (Revised February 2013)
Case

Cleveland Clinic: Improving the Patient Experience

By: Ananth Raman and Anita L. Tucker

Healthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the... View Details

Keywords: Health Care and Treatment; Customer Satisfaction; Performance Improvement; Service Delivery; Value Creation; Personal Characteristics; Human Needs

Web

A Vital Residential Community | About

firm of Frederick Law Olmsted, designers of New York’s Central Park and Boston’s “Emerald Necklace” system of parks, designed the landscaping. The campus environment greatly enriches the educational... View Details

August 2005 (Revised December 2005)
Case

Coach Knight: The Will to Win

By: Scott A. Snook, Leslie A. Perlow and Brian DeLacey

Successful college basketball coach Bob Knight was fired from his long-time role as basketball coach at Indiana University and hired in the same role at Texas Tech. Considers these events in the context of his long career and provides a context for discussing various... View Details

Keywords: Resignation and Termination; Selection and Staffing; Leadership Style; Situation or Environment; Power and Influence; Sports; Indiana; Texas