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Show Results For
- All HBS Web
(4,527)
- People (6)
- News (610)
- Research (3,406)
- Events (16)
- Multimedia (7)
- Faculty Publications (2,135)
- 14 Jul 2003
- Research & Ideas
Keeping Your Balance With Customers
From product push to customer pull, technology has vastly reshaped the business transaction—and in turn, the customer's place in the value chain. Today, managing the customer relationship has become the single most important dimension of... View Details
Keywords: by Robert S. Kaplan & David P. Norton
- 01 Dec 2017
- News
Ask the Expert: Human Intelligence
illustration by Taylor Callery illustration by Taylor Callery Artificial intelligence is not a replacement for the human brain. At least not yet. “That is decades away,” says Rudina Seseri (MBA 2005), answering one of the most common questions she hears. As cofounder... View Details
Keywords: April White
- 01 Dec 2022
- News
December 2022 Alumni and Faculty Books and Podcasts
Edited by Margie Kelley Alumni Books Pilgrimage to the Museum: Man’s Search for God Through Art and Time By Stephen Auth (MBA 1985) Sophia Institute Press In Pilgrimage to the Museum, author-curator Stephen Auth takes you on a colorful journey through the history of... View Details
- 15 Sep 2016
- News
US Competitiveness Report Sees ‘A Nation Divided’
fact-based, nonpartisan effort to understand what makes the US economy competitive. In 2016, with US economic performance lackluster and the public discourse in this critical presidential campaign muddled, the Project’s lead faculty... View Details
- 12 May 2009
- First Look
First Look: May 12, 2009
http://www.hbs.edu/research/pdf/09-078.pdf Deep Dives: The Role of Top Management in Linking Relevant Capabilities to Core Activities Authors:Howard H. Yu and Joseph L. Bower Abstract The inability of established firms to make necessary... View Details
Keywords: Martha Lagace
- 11 May 2017
- News
Going with the Flow
humor, however, is a no-nonsense approach to business performance that stems from Fisher’s upbringing as the daughter and granddaughter of rural central Pennsylvania entrepreneurs who taught her that great ideas can be backed with the... View Details
Keywords: Robert S. Benchley
- 01 Mar 2018
- News
In My Humble Opinion: Urban Renewal
it all rolling: “Imagine a wheel. A developer is the hub where the spokes of land acquisition, design, finance, construction, marketing, sales, and building management all meet.” Site specific: “Good development evolves from sensing what... View Details
Keywords: Julia Hanna
- 01 Dec 2003
- News
Alumni Author: Thomas H. Fischgrund (MBA ’80)
“Parent” is the job title that Tom Fischgrund (MBA ’80) feels most at home with. He is also the author and editor of several books and president of Management Recruiters of Atlanta Perimeter Center. The father of three children,... View Details
- 28 Jun 2016
- First Look
June 28, 2016
forthcoming Management Science The First Deal: The Division of Founder Equity in New Ventures By: Hellmann, Thomas F., and Noam Wasserman Abstract—We examine the trade-off between efficiency and equality within the context of... View Details
Keywords: Sean Silverthorne
- 06 Jun 2005
- Research & Ideas
Microsoft vs. Open Source: Who Will Win?
Casadesus-Masanell decided to dive in. Most research to date into the OSS movement has focused on the organization and management issues surrounding OSS. Ghemawat and Casadesus-Masanell chose to explore the fundamental competitive... View Details
- 25 Feb 2014
- First Look
First Look: February 25
institutions. We seek empirical evidence suggested by theories concerning conflicts between managers and owners over risk-taking. We argue that managers holding equity of their bank take less risk because... View Details
Keywords: Sean Silverthorne
- 01 Sep 2009
- First Look
First Look: September 1
of capital within an economy. The theory predicts that GAAP's principal focus, as shaped by the demand for and supply of financial information, is on the use of the income statement and balance sheet for performance measurement and... View Details
Keywords: Martha Lagace
- 02 Nov 2015
- News
Making Higher Ed Accessible to Africans
ambitious and bold—both criteria that have framed Royster’s career from the start. His initial break with convention occurred after his first year in college, when he took a year off from Duke to work retail near his hometown, in Newton, Massachusetts. “At 19, I helped... View Details
Keywords: Jill Radsken
- 27 Jul 2015
- Research & Ideas
The ‘Promotion’ That Makes You Feel Bad
frustrated employees among Japanese speakers, but also affected their work performance and promotions. The Favored Side Of The Strategy Her most recent research, though, flipped the question on its head. Her research team delved into how... View Details
Keywords: by Roberta Holland
- 08 Jan 2014
- What Do You Think?
Do Productivity Increases Contribute to Social Inequality?
while creating new jobs more or less commensurate with the skills of the displaced workers. But things have changed since the technology is now able to think as well as perform tasks It is not easy to convert today's manual laborers to... View Details
Keywords: by James Heskett
- 20 Mar 2013
- Research & Ideas
How CEOs Sustain Higher-Ambition Goals
and help build a better world while we are still striving to deliver high performance for the enterprise. Managing that tension is difficult." HBS invited the executives to the second Higher Ambition CEO... View Details
Keywords: by Dina Gerdeman
- 05 Oct 2009
- Research & Ideas
The Vanguard Corporation
were going to succeed and prosper needed to manage risks better, have a stronger sense of purpose to motivate their employees, and satisfy a public already agitated about scandals such as Enron in the corporate world. What I didn't see... View Details
Keywords: by Sean Silverthorne
- 13 Jul 2016
- News
From Money to Ministry
Photography by Tori Soper Rodney Quainton (MBA 1970) had always wanted to be a banker. At Yale (Class of 1962), courses on money management and banking attracted him. “At that time,” he recalls, “banking was considered an honorable... View Details
Keywords: Margie Kelley
- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
organizational behavior. Our ideas have been profoundly influenced by these early scholars. Q: What concerns you about the emphasis of leadership studies on economic performance rather than social impact? A: In more recent organizational... View Details
Keywords: by Martha Lagace
- 19 Mar 2013
- First Look
First Look: March 19
table. Just as negotiation theory could be enriched by principles of maneuver warfare, military doctrine offers officers and soldiers a potentially useful foundation to better understand and manage the negotiation process, especially in... View Details
Keywords: Sean Silverthorne