Filter Results
:
(5,979)
Show Results For
-
All HBS Web
(5,979)
- People (9)
- News (1,025)
- Research (4,332)
- Events (16)
- Multimedia (8)
- Faculty Publications (3,202)
Show Results For
-
All HBS Web
(5,979)
- People (9)
- News (1,025)
- Research (4,332)
- Events (16)
- Multimedia (8)
- Faculty Publications (3,202)
- 2017
- Other Book
Good Work: The Taylor Review of Modern Working Practices
By: Matthew Taylor, Greg Marsh, Diane Nicol and Paul Broadbent
I was not the only person appointed to the Review. My fellow Review team members, Greg Marsh, Diane Nicol and Paul Broadbent have not only been an important source of ideas and wisdom throughout the process but have led in engaging with key groups of...
View Details
Keywords:
Future Of Work;
Labor Relations;
Marketplaces;
Employment;
Labor and Management Relations;
Labor;
Markets
Taylor, Matthew, Greg Marsh, Diane Nicol, and Paul Broadbent. Good Work: The Taylor Review of Modern Working Practices. London: Great Britain, Department for Business, Energy & Industrial Strategy, 2017. Electronic.
- Article
Case Study: Follow Dubious Orders or Speak Up?
By: Sandra J. Sucher and Matthew Preble
The article discusses an intern for the technology security company Zantech addressing her concerns about her boss in Seoul, South Korea, regarding an inappropriate suggestion on misrepresenting her identity. An overview of the ethical aspects of addressing her...
View Details
Sucher, Sandra J., and Matthew Preble. "Case Study: Follow Dubious Orders or Speak Up?" Harvard Business Review 95, no. 4 (July–August 2017): 139–141.
- 15 Apr 2019
- Research & Ideas
Infographic: Can I Please Speak to an Actual Person?
Based on the Working Paper, Mitigating the Negative Effects of Customer Anxiety through Access to Human Contact (pdf) by Michelle A. Shell and Ryan W. Buell. Shell is a doctoral student at Harvard Business School, and Buell is the UPS Foundation Associate Professor of...
View Details
- 19 Aug 2024
- News
Quantum Leap
looks less like a veteran technology entrepreneur than a kid in a candy store. A lifelong techie, Levy learned to read by deciphering The Boys’ First Book of Radio and Electronics, a 1954 classic that gave step-by-step instructions for building a radio receiver. “I...
View Details
- 01 May 2013
- News
Patricia F. Bilden & Philip M. Bilden, MBA 1991
From the day he first set foot on Soldiers Field, Philip Bilden, managing director of HarbourVest Partners’ Asia business in Hong Kong, knew the relationships formed at HBS would have an enduring impact...
View Details
- 22 Jul 2020
- Blog Post
Why We Started the HBS Black Investment Club
investors are unaware of the biases that create barriers to actually investing in Black founders. It is no surprise that the rest of the investing world also severely lacks racial diversity. According to Kanyi Maqubela, managing partner...
View Details
- January 2010 (Revised April 2010)
- Case
Google in China (A)
By: John A. Quelch
In January 2010, Google threatened in a public statement to stop censoring its search results on its google.cn website, as required by Chinese authorities. Should Google exit China? Or attempt a compromise with the Chinese government?
View Details
Keywords:
Crisis Management;
Market Entry and Exit;
Business and Government Relations;
Internet and the Web;
Information Technology Industry;
China
Quelch, John A., and Katherine Jocz. "Google in China (A)." Harvard Business School Case 510-071, January 2010. (Revised April 2010.)
- Web
Health Plans - Institute For Strategy And Competitiveness
selecting excellent providers based on data Create relationships to increase the volume of care delivered by or affiliated with centers of excellence Assemble, analyze, manage members’ total medical records...
View Details
- 01 May 2013
- News
Lynn Thoman, MBA 1979
For Lynn Thoman, co-president of the Leon Lowenstein Foundation and managing partner of Corporate Perspectives, choosing an MBA program was easy. “Harvard Business School was the only one I applied to,” she says. “I was attracted by the...
View Details
- November 2004 (Revised September 2007)
- Case
The Mitchell Family and Mitchells/Richards
By: Amy C. Edmondson, John A. Davis, Corey B. Hajim and Kelly Mulderry
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and "high-touch" customer service. A family-run business, Mitchells has built its success with a customer service strategy known internally as "hugging." The term...
View Details
Keywords:
Family Business;
Customer Relationship Management;
Knowledge Management;
Service Delivery;
Organizational Culture;
Expansion;
Information Technology;
Retail Industry
Edmondson, Amy C., John A. Davis, Corey B. Hajim, and Kelly Mulderry. "The Mitchell Family and Mitchells/Richards." Harvard Business School Case 605-047, November 2004. (Revised September 2007.)
- 1997
- Book
The Differentiated Network: Organizations Knowledge Flows in Multinational Corporations
By: N. Nohria and S. Ghoshal
Nohria, N., and S. Ghoshal. The Differentiated Network: Organizations Knowledge Flows in Multinational Corporations. San Francisco: Jossey-Bass, 1997.
- January 2008 (Revised October 2010)
- Supplement
Sara Campbell Ltd. (B)
By: Romana Autrey, V.G. Narayanan and Julia Rozovsky
Supplements the Sara Campbell Ltd. (A) case by introducing additional concerns with Holt. In January of 1999, Campbell received a certified letter written by Holt. The letter described Holt's own frustration in working for Campbell. Students are given context to...
View Details
Keywords:
Decision Choices and Conditions;
Employee Relationship Management;
Management;
Apparel and Accessories Industry
Autrey, Romana, V.G. Narayanan, and Julia Rozovsky. "Sara Campbell Ltd. (B)." Harvard Business School Supplement 108-071, January 2008. (Revised October 2010.)
- April 2005
- Module Note
Team Processes: Instructor's Overview
Describes the cases and exercises that comprise the Team Processes module of the Leading Teams course. Also describes the sequence in which the materials are used, along with the connections and transitions among the materials.
View Details
Polzer, Jeffrey T. "Team Processes: Instructor's Overview." Harvard Business School Module Note 405-008, April 2005.
- 26 May 2021
- News
Diversity and Inclusion in the Workplace (with Frances Frei)
- 02 Jan 2018
- First Look
First Look at New Research and Ideas, January 3, 2018
and act in a way that supports the longer-term needs of their businesses—and it’s hard to fault them. The biggest problem with a short-term approach is that managers develop blind spots around crucial processes such as recruiting, hiring,...
View Details
Keywords:
Sean Silverthorne
- September 2022
- Case
AllSpice: GitHub for Hardware Engineers
By: Jeffrey J. Bussgang and Mel Martin
AllSpice, a software-as-a-service company that built a GitHub-like revision control tool for hardware engineers, was in the midst of preparing for rapid scale when the 2022 market downturn left them with big decisions to make. Cofounder and CEO Valentina Ratner had to...
View Details
Keywords:
Scaling;
SaaS;
Strategy;
Marketing;
Growth and Development Strategy;
Resource Allocation;
Customer Focus and Relationships;
Technology Industry;
Electronics Industry;
United States
Bussgang, Jeffrey J., and Mel Martin. "AllSpice: GitHub for Hardware Engineers." Harvard Business School Case 823-022, September 2022.
- 27 May 2021
- News
How to Measure Inclusion in the Workplace
- 01 Sep 2006
- News
Faculty Research Online From HBS Working Knowledge
What Companies Lose from Forced Disclosure Increased corporate financial reporting may benefit many parties but not necessarily the companies themselves. New research by Assistant Professor Romana Autrey and her coauthors looks at the View Details
- 28 Apr 2008
- HBS Case
Negotiating with Wal-Mart
perspective. There are numerous media accounts of the corporate monolith riding its suppliers into the ground. But what about those who manage to survive, and thrive, while dealing with the classic hardball negotiator? In "Sarah...
View Details