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- All HBS Web
(10,317)
- People (50)
- News (3,225)
- Research (4,295)
- Events (35)
- Multimedia (61)
- Faculty Publications (1,717)
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- 14 Sep 2015
- Research & Ideas
Rewriting the Rules of Service Competition
buy results and experiences, not services or products. That’s why IKEA’s leaders focus on the few things that produce results and experiences for the right customers. This requires another important piece of knowledge: Service starts with the frontline employee and... View Details
- 06 Sep 2017
- What Do You Think?
Summing Up: What Are the Limits of CEO Activism?
nuanced. This reflected what DDB identified as “a huge new challenge for CEO’s” and a complicated one, according to Rob Jones. But only three respondents addressed the question of limits on the practice. More about that below. Ernie... View Details
Keywords: by James Heskett
- 25 Jun 2014
- Lessons from the Classroom
FIELD Trip: Conquering the Gap Between Knowing and Doing
boarded a bullet train, headed west as far as they could, and exited in a village to start asking people what would make them buy a computer. What they discovered surprised them. Wandering to an impoverished... View Details
- 24 Sep 2001
- Research & Ideas
Why the Internet Doesn’t Change Everything
As the technology wave breaks over us, some think the Internet looks to many about to wash out the established order of everything from vacation booking to the nation-state itself. But hold on a minute, Debora Spar cautions. We've seen... View Details
Keywords: by Debora L. Spar
- 11 Aug 2003
- Research & Ideas
Cheap, Fast, and In Control: How Tech Aids Innovation
Few resources have been committed and decision making is flexible, meaning that other approaches can themselves be tested. Thus, experiments that result in failure should not be viewed as failed experiments. Q: New experimentation... View Details
Keywords: by Wendy Guild
- 07 Feb 2011
- Lessons from the Classroom
Creating the Founders’ Dilemmas Course
how viable the dream. “We tackle the problems that are faced by almost any founder no matter what industry they are in, no matter what country they are in, and no matter what time frame they are in-boom or bust.” "We tackle the... View Details
- 02 Aug 2010
- Research & Ideas
Modern Indian Art: The Birth of a Market
categories assigned value? One of the first studies of value construction as a detailed process in new market categories has been written by Mukti Khaire, an assistant professor at Harvard Business School, and R. Daniel Wadhwani, an... View Details
Keywords: by Sean Silverthorne
- 30 May 2017
- First Look
First Look at New Research and Ideas, May 30
mechanisms by which multinational activity might create positive effects and externalities to countries and the role of complementary local conditions, also known as “absorptive capacities,” that allow a country to reap the benefits of... View Details
Keywords: Sean Silverthorne
- 12 Oct 1999
- Research & Ideas
Women Leading Business: A New Kind of Conversation
called a "forum" rather than a "course"? Hart: Yes. Our focal points are leadership issues and contemporary concerns such as international expansion, or the impact of the Internet. Our participants need to stay abreast... View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
harassment on the job. As Sabrina put it, "I think the time to revisit whether an independent, non-partisan agency or individual (is appropriate) is now. Even the process of having that discussion, even... View Details
Keywords: by James Heskett
- 05 Mar 2019
- First Look
New Research and Ideas, March 5, 2019
forthcoming Journal of Financial and Quantitative Analysis Leverage and the Beta Anomaly By: Baker, Malcolm, Mathias F. Hoeyer, and Jeffrey Wurgler Abstract— The well-known weak empirical relationship between beta risk and the cost of equity—the beta anomaly—generates... View Details
Keywords: Dina Gerdeman
- 05 Jul 2017
- Research & Ideas
Are Stockbrokers Illegally Leaking Confidential Information to Favored Clients?
investors (such as hedge funds, mutual funds, and pension funds) from 1999 to 2014. The information came from Abel Noser Solutions (formerly Ancerno Ltd.), a firm that performs transaction cost analysis for institutional investors—and... View Details
- 12 Nov 2021
- Op-Ed
Can Our Parenting Struggles Make Us Better Leaders?
I’m not just a professor and business consultant; I’m also a parent to two kids. As I’ve often mused, the challenges leaders face at home and at work aren’t necessarily all that different. In particular, both contexts leave leaders... View Details
- 30 Apr 2019
- First Look
New Research and Ideas, April 30, 2019
of home buyers, investors, and regulators. Using the latest research in psychology and behavioral economics, they present a new theory of belief formation that explains why the financial crisis came as such a shock to so many people—and... View Details
Keywords: Dina Gerdeman
- 17 Sep 2001
- Research & Ideas
Is There Help for the Big Ticket Buyer?
As a professor of decision making and negotiation, I often receive unsolicited phone calls from relatives, friends, and acquaintances seeking my advice on consumer matters such as negotiating for a house,... View Details
Keywords: by Max H. Bazerman
- 04 Aug 2021
- Research & Ideas
Worried About the Great Resignation? Be a Good Company to Come From
employees so they would be viable candidates for jobs long after they left the company. It developed systems to promote employee innovation as well as offering flexible work options such View Details
Keywords: by Sandra J. Sucher and Shalene Gupta
- 12 Aug 2002
- Research & Ideas
‘Let the Buyer Beware’ Doesn’t Protect Investors
The American regulatory agencies, described by Henry Kaufmann as "...less than robust... Understaffed, under-funded, and badly fragmented," have been, in his words, "slow to recognize some of the more serious abuses"... View Details
Keywords: by D. Quinn Mills
- 08 Nov 2016
- First Look
November 8, 2016
relative to other homicides. Our estimates suggest that the per-death impact of mass shootings on bills introduced is about 80 times as large as the impact of individual gun... View Details
Keywords: Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
Don’t use your resignation as a moment for vengeance, a fantasy of “speaking truth to power,” or to seek forgiveness or reassurance about leaving. Resign at the right time (Friday afternoon so everyone can... View Details
- 02 Dec 2013
- Research & Ideas
Companies Choreograph Earnings Calls to Hide Bad News
manipulation may be for naught. The bad news eventually comes out, resulting in negative returns when it does. "Firms that have cast their calls in the past have substantially more earnings restatements in the future," says Cohen. "They come clean when fewer people are... View Details