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- All HBS Web
(4,373)
- People (33)
- News (833)
- Research (2,889)
- Events (1)
- Multimedia (4)
- Faculty Publications (1,942)
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
to deliver high-quality goods or services in a cost-effective manner. This concept has become increasingly relevant to cardiac catheterization laboratories, as insurers move away from fee-for-service reimbursement and toward payment... View Details
Keywords: Dina Gerdeman
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
discovered that those valuable information assets either lacked value or were, in some cases, nonexistent. Old Economy problems involving misunderstood and overvalued financial instruments appeared, driving unemployment to heights not... View Details
Keywords: by James Heskett
- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
As executive director of Florida's aquarium project in Tampa from 1987 to 1993, for example, James M. Stuart (MBA '69) used spiritual practices to lead some 150 consultants and employees in the building of the aquarium against almost impossible View Details
Keywords: by Marguerite Rigoglioso
- 01 Mar 2010
- News
Sole Mates
FDA to work 1 million acres of forest, a concession worth hundreds of millions of dollars. Every word of the company’s forty-page proposal was plagiarized from a U.S. Forest Service report on woodlands 7,000 miles away. And even though I... View Details
- 01 Mar 2008
- News
HBS Records an “Excellent” Year
Fiscal year 2007 “proved to be an excellent financial and operational year for Harvard Business School,” declared CFO Richard Melnick (MBA ’92) in the School’s newly released annual report. He cited continued growth in the global economy... View Details
- November 2023 (Revised March 2024)
- Technical Note
Customer Data Privacy
By: Eva Ascarza and Ta-Wei Huang
This note provides an overview of the evolving landscape of customer data privacy in 2023. It highlights two pivotal aspects that make privacy a central concern for businesses: building and maintaining customer trust and navigating the intricate regulatory... View Details
Keywords: Customer Relationship Management; Governance Compliance; Governing Rules, Regulations, and Reforms; Risk and Uncertainty; Reputation; Trust; Information Management; Financial Services Industry; Financial Services Industry; Financial Services Industry; Financial Services Industry; Europe; United States
Ascarza, Eva, and Ta-Wei Huang. "Customer Data Privacy." Harvard Business School Technical Note 524-005, November 2023. (Revised March 2024.)
- Profile
Henry McCance
Twelve years ago, when Henry McCance (MBA 1966) and his wife initially faced her diagnosis of Alzheimer’s disease, the couple consulted some of the world’s top physicians specializing in its treatment. McCance was shocked by their advice. “They said, ‘Try three Advil a... View Details
- Web
Entrepreneurship Outside the Valley - Course Catalog
and provide value to businesses and consumers. For example, 73% of Egypt is unbanked, having no access to financial services. In Mexico, that number is 50.9%. The increasingly pervasive nature of mobile connectivity and access to big data... View Details
- 09 Jan 2006
- Research & Ideas
What Really Drives Your Strategy?
Gilbert Gilbert: The same problem exists today. We have just talked to a large financial services firm that has spent millions of dollars building a formal resource allocation system, yet all their efforts... View Details
Keywords: by Martha Lagace
- 02 Dec 2016
- News
The Story Behind the Stories
up stringing a Financial Times piece from that trip. This woman in Rwanda was this incredible story, about this lady who, yes, she had a basket company-- pretty traditional, when you think about what kind of work women do, particularly... View Details
- 01 Jun 2014
- News
Screen Saver
service outlets. "When Gerry was hired, it was the company's first deliberate action to view consumer packaged goods as an important growth platform for Starbucks," says Barry Beeninga, a 16-year veteran of the company who worked with... View Details
- 01 Mar 2005
- News
Campaign Passes Goal, Continues
SALTER: student financial aid vital to HBS. With little fanfare, The Campaign for Harvard Business School reached the $500 million mark at the end of 2004. The School’s first-ever campaign will continue through its December 2005... View Details
- 06 Apr 2010
- First Look
First Look: April 6
Kanebo, a large Japanese cosmetics company whose management engaged in a massive accounting fraud. ChuoAoyama was PwC's Japanese affiliate and one of Japan's "Big Four" audit firms. In May 2006, the Japanese Financial View Details
Keywords: Martha Lagace
- 01 Jun 1997
- News
Blockbuster Deals
those who were usually called 'raiders' in the eighties - entrepreneurs who were putting their own money and reputations on the line." Jensen believes that most current mergers undertaken to reduce excess capacity and combine related View Details
Keywords: Garry Emmons and Nancy O. Perry
- 01 Mar 2010
- News
Lords of Strategy
portfolio of businesses, each of which might be grown or harvested, bought or sold, in service to a larger corporate purpose. Most dangerous of all, the prestrategy worldview lacked a rigorous sense of the dynamics of competition — “If we... View Details
Keywords: Garry Emmons; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services
- 08 Oct 2013
- First Look
First Look: October 8
has sharply declined over the past 30 years, from 60% or 70% to only about 20%. What accounts for this trend? Disruption is coming for management consulting, the authors say, as it has recently come for law. For many years the professional View Details
Keywords: Sean Silverthorne
- 29 Oct 2013
- First Look
First Look: October 29
since the 1980s has coincided with a strong revival in interest in local traditions and practices, which is particularly noticeable in some of the fastest growing emerging markets such as China. Working Papers Do Measures of Financial... View Details
Keywords: Sean Silverthorne
- 01 Jun 2009
- News
Inside the Partnership
the 1929 stock market crash revealed disastrous investments made by his superiors, Weinberg, who became head of the firm in 1930, worked tirelessly throughout the Great Depression and World War II to keep the firm alive. At the same time, in View Details
Keywords: Garry Emmons
- 18 Mar 2008
- First Look
First Look: March 18, 2008
Working PapersWhere Does It Go? Spending by the Financially Constrained Authors:Shawn A. Cole, John Thompson, and Peter Tufano Abstract In this paper, we analyze the spending decisions of over 1.5 million Americans who vary in their... View Details
Keywords: Martha Lagace
- Web
Awards | Social Enterprise | Harvard Business School
expenses must be incurred during the academic term in which the Independent Project takes place. Please note if any of your expenses cover a service that extends beyond the duration of your Independent Project then your reimbursement will... View Details