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Show Results For
-
All HBS Web
(5,980)
- People (9)
- News (1,025)
- Research (4,333)
- Events (16)
- Multimedia (8)
- Faculty Publications (3,203)
- 01 Feb 2021
- News
WFH Doesn’t Have to Dilute Your Corporate Culture
- 01 Apr 2000
- News
Award-Winning Article Urges Companies to Loosen Ties that Bind
One function builds relationships with customers, another develops products, and the third oversees the operational infrastructure. Even though these activities often conflict with each other, traditionally they have been bundled together...
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- December 2020 (Revised February 2021)
- Case
Kerry Group: Inspiring Food, Nourishing Life
By: Forest L. Reinhardt, José B. Alvarez, Damien McLoughlin, Tonia Labruyere and Tonia Junker
The Irish company Kerry Group, one of the leading global players in the taste and nutrition industry, wants to ensure its future growth in developing and developed markets. Founded in 1972 as a dairy cooperative, it had grown into a provider of taste and nutrition...
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Keywords:
Agribusiness;
Environmental Sustainability;
Food;
Nutrition;
Growth and Development Strategy;
Global Range;
Market Entry and Exit;
Customer Relationship Management;
Agriculture and Agribusiness Industry
Reinhardt, Forest L., José B. Alvarez, Damien McLoughlin, and Tonia Labruyere. "Kerry Group: Inspiring Food, Nourishing Life." Harvard Business School Case 721-019, December 2020. (Revised February 2021.)
- May 2006 (Revised July 2007)
- Case
Creating Meaning for the Customer: The Case of GMACI
Excellence in exploiting customer information and leveraging its affiliation to the GM group are among the strategic options that GMAC Insurance CEO Gary Kusumi is considering. GMAC Insurance, the wholly-owned auto insurance subsidiary of General Motors, formed through...
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Keywords:
Customer Relationship Management;
Decision Choices and Conditions;
Knowledge Use and Leverage;
Strategy;
Auto Industry;
Insurance Industry
Martinez-Jerez, Francisco de Asis, Nathan Mangum, and Joshua Bellin. "Creating Meaning for the Customer: The Case of GMACI." Harvard Business School Case 106-073, May 2006. (Revised July 2007.)
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
"The biggest transition? Establishing a new Zoom account." Leadership integration—ensuring a fit between the acquiring firm’s top management and the team leader—has become part of the courtship phase. And remote work has radically...
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- 01 Mar 2017
- News
Talent: The Best Employee Perk?
“[Just] as organizations that invested financial capital more wisely than their rivals performed better in the past, the companies that do the best job of managing time, talent, and energy are the ones that win today’s competitive races....
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- 26 Sep 2018
- News
Getting Life Back in Balance
which he started in April 2016, puts his business experience to work, managing everything from roads and cemeteries to libraries and sewerage systems. Within the organization, Gower has focused on increasing workforce morale and fostering...
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- 01 Oct 1997
- News
William K.L. Fung
business expertise," he notes. "When China opened, we were at the right place and right time to take advantage of that opportunity." Now that Hong Kong is part of China, the relationship between the two is bound to get even closer. Fung...
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Keywords:
Alejandro Reyes
- 23 Jan 2019
- Blog Post
The First Five Years: '30 under 30' Edition
alum). Our vision is to improve on traditional private equity by building a more concentrated portfolio and extending the time horizon for our investments.” How do you use what you learned at HBS in this work? Pradhan: “My time at HBS...
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- 17 Jan 2019
- News
The First Five Years: ‘30 Under 30’ Edition
by building a more concentrated portfolio and extending the time horizon for our investments.” How do you use what you learned at HBS in this work? Pradhan: “My time at HBS gave me a great appreciation for the fact that most businesses...
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- 25 Jan 2011
- First Look
First Look: Jan. 25
and explores how professional firms can best recruit, develop, manage, and market creative talent. Purchase this module note:http://cb.hbsp.harvard.edu/cb/product/509078-PDF-ENG The Creative Industries: Managing Products and Product View Details
Keywords:
Sean Silverthorne
- 23 Nov 1999
- Research & Ideas
The Future of the Venture Capital Cycle
with a rapid increase in capital commitments have led to less restrictive partnership agreements, large investments in portfolio firms, and higher valuations for those investments. These patterns have led many practitioners to conclude...
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- 01 Jun 1999
- News
Spangler Center Groundbreaking
Harvard's long-standing relationship with the city of Boston. Menino cited the importance of higher education to the city's economy and praised HBS volunteer programs that benefit the nearby Taft Middle School and the Brighton-Allston...
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- May 1996 (Revised December 1996)
- Case
Enron Development Corporation: The Dabhol Power Project in Maharashtra, India (B)
By: Krishna G. Palepu, V. Kasturi Rangan and Sarayu Srinivasan
A new administration/government takes power in a state in India and cancels a power project agreed upon/created by the previous state government and an American-based energy company. The project cancellation is based on allegations of irregularities, exorbitant costs,...
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Keywords:
Cross-Cultural and Cross-Border Issues;
Crisis Management;
Business and Government Relations;
Conflict Management;
Energy Industry;
India;
United States
Palepu, Krishna G., V. Kasturi Rangan, and Sarayu Srinivasan. "Enron Development Corporation: The Dabhol Power Project in Maharashtra, India (B)." Harvard Business School Case 596-100, May 1996. (Revised December 1996.)
- January 2013
- Case
Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)
By: Frances X. Frei and Robin J. Ely
On July 17, 2009, Zappos.com, a privately-held online retailer of shoes, clothing, and other soft-line retail categories, learned that Amazon.com, a $19 billion multinational online retailer, had won its Board of Directors' approval to offer to merge the two companies....
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Keywords:
Customer Relationship Management;
Internet and the Web;
Mergers and Acquisitions;
Organizational Culture;
Growth and Development Strategy;
Apparel and Accessories Industry;
Retail Industry
Frei, Frances X., and Robin J. Ely. "Zappos.com 2009: Clothing, Customer Service, and Company Culture (MM)." Harvard Business School Multimedia/Video Case 612-701, January 2013.
- Web
Modern Corporate Strategy: Revitalizing the Corporation - Course Catalog
manage a multi-business corporation?" to engender entrepreneurship and adaptability while maintaining control and realizing economies. All companies, whether large, diversified multinationals or small entrepreneurial startups, wrestle...
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- August 2013 (Revised August 2014)
- Case
Catalina In the Digital Age
By: Robert J. Dolan and Uma R. Karmarkar
Catalina in the Digital Age considers how a company with a dominant market position should evolve its established product lines given the rise of novel digital technologies. Since its founding in 1983, Catalina had enjoyed a distinct position in the world of consumer...
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Keywords:
Big Data;
Digital Technologies;
Marketing;
Customer Relationship Management;
Consumer Behavior;
Analytics and Data Science
Dolan, Robert J., and Uma R. Karmarkar. "Catalina In the Digital Age." Harvard Business School Case 514-021, August 2013. (Revised August 2014.)
- November 1993
- Case
Thurgood Marshall High School
By: John J. Gabarro
Presents the problem facing a newly appointed high-school principal. Raises issues about interpersonal and group behavior including lack of open conflict resolution and the need to intervene in an interpersonal conflict. Also raises the issue of intergroup conflict...
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Keywords:
Problems and Challenges;
Conflict and Resolution;
Employee Relationship Management;
Secondary Education;
Groups and Teams;
Education Industry
Gabarro, John J. "Thurgood Marshall High School." Harvard Business School Case 494-070, November 1993.
- October 1983 (Revised May 1984)
- Case
From Lean Years to Fat Years: The Labor Movement Between the Wars
Tedlow, Richard S. "From Lean Years to Fat Years: The Labor Movement Between the Wars." Harvard Business School Case 384-104, October 1983. (Revised May 1984.)
- September 1999
- Article
Cooperative or Controlling? The Effects of CEO-board Relations and the Contents of Interlocks on the Formation of Joint Ventures
By: Ranjay Gulati and James Westphal
Gulati, Ranjay, and James Westphal. "Cooperative or Controlling? The Effects of CEO-board Relations and the Contents of Interlocks on the Formation of Joint Ventures." Administrative Science Quarterly 44, no. 3 (September 1999): 473–506.