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All HBS Web
(1,228)
- People (1)
- News (365)
- Research (636)
- Events (4)
- Multimedia (20)
- Faculty Publications (330)
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- 2008
- Book
Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers
By: Gerald Zaltman and Lindsay Zaltman
Why do advertising campaigns and new products often fail? Why do consumers feel that companies don't understand their needs? Because marketers themselves don't think deeply about consumers' innermost thoughts and feelings. Marketing Metaphoria is a...
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Keywords:
Advertising Campaigns;
Nonverbal Communication;
Customer Satisfaction;
Books;
Marketing Strategy;
Product Launch;
Consumer Behavior;
Failure;
Nonprofit Organizations;
Behavior;
Emotions
Zaltman, Gerald, and Lindsay Zaltman. Marketing Metaphoria: What Deep Metaphors Reveal About the Minds of Consumers. Harvard Business School Press, 2008.
- 06 Mar 2020
- Book
A Great Teacher's Lessons for Leading
they have no emotional skin in the game. They are only focused on individual objectives. They possess a survival mentality, assuming they are in the service of self. They may very well feel that they are marking time until something...
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- 15 Oct 2007
- Research & Ideas
Businesses Beware: The World Is Not Flat
as well as companies. Q: Do you get exasperated by popular viewpoints that treat globalization as a monolithic force without any shades of gray? What's the best way you counter views that seem more emotional than fact-based? A: I don't...
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by Martha Lagace
- March 2017
- Case
Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger
By: Jan W. Rivkin and Amram Migdal
This case, set in the 1920s and 1930s, discusses the contributions of Harvard Business School (HBS) Professors Elton Mayo and Fritz Roethlisberger to management research and to the Human Relations Movement in management scholarship. The case focuses on their research...
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Keywords:
Education;
Business Education;
Curriculum and Courses;
Executive Education;
Higher Education;
Interdisciplinary Studies;
Learning;
History;
Business History;
Human Resources;
Employees;
Employee Relationship Management;
Management;
Management Analysis, Tools, and Techniques;
Organizations;
Practice;
Relationships;
Groups and Teams;
Labor and Management Relations;
Rank and Position;
Research;
Social Psychology;
Attitudes;
Behavior;
Emotions;
Motivation and Incentives;
Power and Influence;
Social and Collaborative Networks;
Status and Position;
Trust;
Society;
Social Issues;
Theory;
Education Industry;
United States;
Massachusetts;
Illinois
Rivkin, Jan W., and Amram Migdal. "Intellectual Ambition at Harvard Business School: Elton Mayo and Fritz Roethlisberger." Harvard Business School Case 717-469, March 2017.
- 06 May 2021
- HBS Case
How Four Women Made Miami More Equitable for Startups
if they connect under-represented and under-resourced people only with others just like them. While networks can provide emotional support, they don’t necessarily help women or people of color break into major funding circles. Kanter...
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by Carolyn DiPaolo
- 22 Aug 2005
- Research & Ideas
The Hard Work of Failure Analysis
First, individuals experience negative emotions when examining their own failures, and this can chip away at self-confidence and self-esteem. Most people prefer to put past mistakes behind them rather than revisit and unpack them for...
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by Amy Edmondson & Mark D. Cannon
- 17 Dec 2007
- Research & Ideas
The Rise of Medical Tourism
"customer service" and accessibility—is available in parts of India than in my neighborhood in Boston. Felix Oberholzer-Gee, Carin-Isabel Knoop, and I decided to write the case just because health care is such a primal thing—it arouses a lot of View Details
- 29 Oct 2006
- Research & Ideas
The History and Influence of Andy Grove
view the problem as an outsider would. It is this ability to view issues that for others would be fraught with emotion in a clinical fashion, which has led to some of his most astute decisions. The devices he employs to disentangle...
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- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
important point: Once a scholar has conducted research that’s germane to practitioners, it’s important to let practitioners know that the research exists. “Ultimately, I conduct research to try to help people,” says HBS Assistant Professor Alison Wood Brooks, who...
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- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
challenges, acknowledge their pain before addressing the substance of the problem. This does not have to be a deeply emotional moment to be sincere: The script can be as simple as “I’m so sorry; that must be awful for you. I appreciate...
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- April 2004 (Revised August 2004)
- Exercise
Major Steckleson at the National Training Center (C): Role for CPT Flip Finnegan
By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
Role play exercise for Captain Flip Finnegan. Teaching Purpose: To role-play to further understanding of the protagonist's emotions.
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Keywords:
Emotions
Snook, Scott A., Robert Kaderavek, and Jeremy Schneider. "Major Steckleson at the National Training Center (C): Role for CPT Flip Finnegan." Harvard Business School Exercise 404-133, April 2004. (Revised August 2004.)
- April 2004 (Revised August 2004)
- Exercise
Major Steckleson at the National Training Center (D): Role for LTC Hanson
By: Scott A. Snook, Robert Kaderavek and Jeremy Schneider
Role play exercise for LTC Hanson. Teaching Purpose: To role-play to further understanding of the protagonist's emotions.
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Keywords:
Emotions
Snook, Scott A., Robert Kaderavek, and Jeremy Schneider. "Major Steckleson at the National Training Center (D): Role for LTC Hanson." Harvard Business School Exercise 404-135, April 2004. (Revised August 2004.)
- 2003
- Working Paper
Affect and Creativity at Work: A Daily Longitudinal Test
By: Teresa M. Amabile, Sigal G. Barsade, Jennifer S. Mueller and Barry M. Staw
Keywords:
Emotions
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
wouldn't face the domino effect that many people face when they don't have savings accounts or other resources that my classmates and I had." Emotional Costs And Worst Practices And so the students teamed up with the professor on a...
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- 2022
- Article
When Regular Meets Remarkable: Awe as a Link between Routine Work and Meaningful Self-narratives
By: Elizabeth Sheprow and Spencer Harrison
Daily narratives of work can include a mix of ordinary actions and awe-inspiring moments that reveal a vaster, more meaningful reality. When awe is experienced in the context of work, it can prompt self-referential sensemaking about what these experiences mean for the...
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Sheprow, Elizabeth, and Spencer Harrison. "When Regular Meets Remarkable: Awe as a Link between Routine Work and Meaningful Self-narratives." Organizational Behavior and Human Decision Processes 170 (May 2022).
- 1 Aug 2003 - 6 Aug 2003
- Conference Presentation
Affect and Creativity at Work: A Daily Longitudinal Test.
By: Teresa M. Amabile, S. G. Barsade, J. S. Mueller and B. M. Staw
- 13 Feb 2013
- Research & Ideas
5 Weight Loss Tips From Behavioral Economists
emotional feeling of guilt. The researchers asked 67 college undergraduates to complete a series of tasks that involved recalling past guilt-inducing behavior, confronting an opportunity to cheat, and choosing whether to eat a piece of...
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Keywords:
by Carmen Nobel
- 2009
- Chapter
Stimulate Creativity by Fueling Passion
By: Teresa Amabile and Colin M. Fisher
Amabile, Teresa, and Colin M. Fisher. "Stimulate Creativity by Fueling Passion." In Handbook of Principles of Organizational Behavior: Indispensable Knowledge for Evidence-Based Management. 2nd ed. Edited by Edwin A. Locke. John Wiley & Sons, 2009.
- December 2016
- Article
The Effects of Endowment Size and Strategy Method on Third Party Punishment
By: Jillian J. Jordan, Katherine McAuliffe and David G. Rand
Numerous experiments have shown that people often engage in third-party punishment (3PP) of selfish behavior. This evidence has been used to argue that people respond to selfishness with anger, and get utility from punishing those who mistreat others. Elements of the...
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Keywords:
Third-party Punishment;
Norm-enforcement;
Strategy Method;
Economic Games;
Cooperation;
Emotions;
Fairness
Jordan, Jillian J., Katherine McAuliffe, and David G. Rand. "The Effects of Endowment Size and Strategy Method on Third Party Punishment." Experimental Economics 19, no. 4 (December 2016): 741–763.