by Michael Toffel - Publications - Faculty & Research

12 Aug 2013
Research & Ideas

‘Hybrid’ Organizations a Difficult Bet for Entrepreneurs

eyeglasses that can be calibrated by the user to circumvent the need for an optometrist. The second, VisionSpring, follows a different approach, working to build a network of entrepreneurs who sell eyeglasses in their communities. Rather... View Details

Keywords: by Michael Blanding

25 Oct 2017
Research & Ideas

Will Machine Learning Make You a Better Manager?

that enable them to predict new patterns for the future. ”We are in a new industrial revolution led by algorithms” We have all seen the process in action, whether it’s Amazon telling us we “may also like” to buy an Instant Pot... View Details

Keywords: by Michael Blanding; Information Technology

19 Dec 2011
Research & Ideas

Climbing the Great Wall of Trust

partners from other cultures. Even more important, however, was the influence of cognitive from-the-head trust. Far from being a cool, rational appraisal of a partner's ability, it was highly influenced by "trust from the heart"... View Details

Keywords: by Michael Blanding

04 Aug 2011
Working Paper Summaries

A Dynamic Perspective on Ambidexterity: Structural Differentiation and Boundary Activities

Keywords: by Sebastian Raisch & Michael L. Tushman

20 Aug 2001
Research & Ideas

Making an Ally of Uncle Sam

Goals for influencing government should flow directly from the analytic frameworks that companies use to develop business strategies. As Michael Porter noted in Competitive Strategy, "No structural analysis is complete without a... View Details

Keywords: by Michael Watkins, Mickey Edwards & Usha Thakrar

23 Feb 2021
News

COVID-19 Shines New Light on Working Conditions in Supply Chains

16 Apr 2012
Research & Ideas

The Inner Workings of Corporate Headquarters

Physicists tell us entropy is the natural state of the world, and that law seems especially true in today's multidivisional company. "When you create organizational subunits of any form, they'll have a tendency to focus internally on their own things," says... View Details

Keywords: by Michael Blanding

28 Apr 2010
Working Paper Summaries

Environmental Federalism in the European Union and the United States

Keywords: by David Vogel, Michael Toffel, Diahanna Post & Nazli Z. Uludere Aragon

20 Oct 2008
Research & Ideas

The Seven Things That Surprise New CEOs

By significantly expanding our understanding of the dynamics of competition, Michael E. Porter's Harvard Business Review article "How Competitive Forces Shape Strategy" launched a business... View Details

Keywords: by Michael E. Porter, Jay W. Lorsch & Nitin Nohria

Article

Don't Stop Believing: Rituals Improve Performance by Decreasing Anxiety

By: Alison Wood Brooks, Julianna Schroeder, Jane Risen, Francesca Gino, Adam D. Galinsky, Michael I. Norton and Maurice Schweitzer

From public speaking to first dates, people frequently experience performance anxiety. And when experienced immediately before or during performance, anxiety harms performance. Across a series of experiments, we explore the efficacy of a common strategy that people... View Details

Keywords: Behavior; Performance; Emotions

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Courses by Faculty Unit - Course Catalog

Course: Transforming Health Care Delivery Robert Huckman Susanna Gallani Spring 2025 Q4 1.5 Generative AI for Business Leaders (also listed under Accounting & Management) Suraj Srinivasan Spring 2025 Q4 1.5 IFC: Europe; Decarbonization and Sustainable Production Willy... View Details

14 Jan 2010
Working Paper Summaries

Optimal Auction Design and Equilibrium Selection in Sponsored Search Auctions

Keywords: by Benjamin G. Edelman & Michael Schwarz

28 Jan 2014
Working Paper Summaries

Digital Discrimination: The Case of Airbnb.com

Keywords: by Benjamin G. Edelman & Michael Luca; Construction; Real Estate

25 Jun 2015
News

7 Research-Backed Ways Your Business Will Benefit by Being More Socially Responsible

10 Dec 2015
News

Study Finds Racial Discrimination by Airbnb Hosts

17 Sep 2024
HBS Case

The Climate Targets Leaders Need to Know as Regulations Loom

Michael Toffel, the Senator John Heinz Professor of Environmental Management at Harvard Business School. Roughly 42 percent of Fortune 500 companies said they’d reached an environmental target or committed to reaching one View Details

Keywords: by Rachel Layne

1998
Book

Competing by Design: The Power of Organizational Architectures

By: D. Nadler and Michael Tushman

Keywords: Organizational Design

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27 Sep 2011
Working Paper Summaries

Salience in Quality Disclosure: Evidence from the U.S. News College Rankings

Keywords: by Michael Luca & Jonathan Smith; Education; Information; Publishing

Article

Handshaking Promotes Deal-Making by Signaling Cooperative Intent

By: Juliana Schroeder, Jane L. Risen, Francesca Gino and Michael I. Norton

We examine how a simple handshake—a gesture that often occurs at the outset of social interactions—can influence deal-making. Because handshakes are social rituals, they are imbued with meaning beyond their physical features. We propose that during mixed-motive... View Details