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Show Results For
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All HBS Web
(833)
- News (349)
- Research (430)
- Events (1)
- Multimedia (27)
- Faculty Publications (230)
- Web
Actively Addressing Unconscious Bias in Recruiting - Recruiting
interview, each candidate is asked the same questions in the same order. HBS Professor Francesca Gino notes that this type of interview process helps to reduce unconscious bias View Details
- June 2015
- Article
Understanding Ordinary Unethical Behavior: Why People Who Value Morality Act Immorally
By: F. Gino
Cheating, deception, organizational misconduct, and many other forms of unethical behavior are among the greatest challenges in today's society. As regularly highlighted by the media, extreme cases and costly scams are common. Yet, even more frequent and pervasive are...
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Gino, F. "Understanding Ordinary Unethical Behavior: Why People Who Value Morality Act Immorally." Current Opinion in Behavioral Sciences 3 (June 2015): 107–111.
- 31 Jul 2012
- First Look
First Look: July 31
Authors:Diwas KC, Bradley R. Staats, and Francesca Gino Abstract Learning from past experience is central to an organization's adaptation and survival. A key dimension of prior experience is whether an...
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Keywords:
Carmen Nobel
- Web
Business Economics - Doctoral
lens of business. Jointly administered by HBS and the Department of Economics in the Faculty of Arts and Sciences, the program combines theoretical analysis with in-depth, interdisciplinary research rooted in real-world applications....
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- 23 Sep 2014
- First Look
First Look: September 23
http://www.hbs.edu/faculty/Publication%20Files/Kiatpongsan%20Norton%20PPS_31f17547-5033-401c-8ed2-ccc9b6a2b433.pdf Working Papers Bitcoin By: Böhme, Rainer, Nicolas Christin, Benjamin Edelman, and Tyler Moore Abstract—Bitcoin is an online communication protocol that...
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Sean Silverthorne
- Web
Live from Klarman Hall - Alumni
an Age of Disasters , on how we can reframe our thinking about disasters and prepare for the unknown. 2022 Spring Reunions—June 3-4, 2022 Video Recording Managing a Polarized Workforce Speaker: Francesca View Details
- Article
Unconscious Bias Training That Works
By: Francesca Gino and Katherine Coffman
To become more diverse, equitable, and inclusive, many companies have turned to unconscious bias (UB) training. By raising awareness of the mental shortcuts that lead to snap judgments—often based on race and gender—about people’s talents or character, it strives to...
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Keywords:
Implicit Bias;
Social Integration;
Empathy;
Prejudice and Bias;
Employees;
Training;
Attitudes;
Behavior;
Organizational Change and Adaptation
Gino, Francesca, and Katherine Coffman. "Unconscious Bias Training That Works." Harvard Business Review 99, no. 5 (September–October 2021): 114–123.
- November 2015
- Article
The Highest Form of Intelligence: Sarcasm Increases Creativity for Both Expressers and Recipients
By: Li Huang, F. Gino and Adam D. Galinsky
Sarcasm is ubiquitous in organizations. Despite its prevalence, we know surprisingly little about the cognitive experiences of sarcastic expressers and recipients or their behavioral implications. The current research proposes and tests a novel theoretical model in...
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Huang, Li, F. Gino, and Adam D. Galinsky. "The Highest Form of Intelligence: Sarcasm Increases Creativity for Both Expressers and Recipients." Organizational Behavior and Human Decision Processes 131 (November 2015): 162–177.
- September 2017
- Article
It Doesn't Hurt to Ask: Question-asking Increases Liking
By: K. Huang, M. Yeomans, A.W. Brooks, J. Minson and F. Gino
Conversation is a fundamental human experience, one that is necessary to pursue intrapersonal and interpersonal goals across myriad contexts, relationships, and modes of communication. In the current research, we isolate the role of an understudied conversational...
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Keywords:
Question-asking;
Liking;
Responsiveness;
Conversation;
Natural Language Processing;
Interpersonal Communication;
Behavior
Huang, K., M. Yeomans, A.W. Brooks, J. Minson, and F. Gino. "It Doesn't Hurt to Ask: Question-asking Increases Liking." Journal of Personality and Social Psychology 113, no. 3 (September 2017): 430–452.
- 25 Jun 2013
- First Look
First Look: June 25
http://www.people.hbs.edu/amusacchio/Leviathan/toc.htm 2006 pub Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals By: Swift, S. A., D. Moore, Z. Sharek, and F. Gino...
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Keywords:
Anna Secino
- Web
Negotiation, Organizations & Markets Faculty - Faculty & Research
Edward H. Chang Assistant Professor of Business Administration Katherine B. Coffman Piramal Associate Professor of Business Administration Francesca Gino Professor of Business Administration (Administrative...
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- 08 Jul 2013
- News
The Wisdom Of The Cronut: Why Long Lines Are Worth the Wait
- 01 Sep 2015
- First Look
First Look -- September 1, 2015
funding, lobbying, committee participation, and other instruments to influence local, national, and international political environments. Also firms that are heavily influenced by politics are more likely to craft Integrated Political...
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Keywords:
Sean Silverthorne
- Research Summary
Current Research
Ian studies extrinsic rewards -- monetary incentives from formal compensation systems, as well as other formal and informal external rewards-- in order to help businesses understand the tensions and tradeoffs inherent in motivating employees. His research takes a... View Details
- Web
Negotiation, Organizations & Markets Awards & Honors - Faculty & Research
Goldenberg : Selected as a 2023 Rising Star by the Association for Psychological Science. 2022 Francesca Gino : Received the Wyss Award for Excellence in Doctoral Student...
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- 05 May 2015
- First Look
First Look: May 5
multiple needs not only possible, but profitable. We conclude by emphasizing the role of business schools in socializing business leaders and how these schools, by incorporating a more stakeholder-centric...
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Keywords:
Carmen Nobel
- August 2019
- Case
Simón Cohen at Henco: Sustaining 'High Performance, Happy People'
By: Francesca Gino, Jeff Steiner, Arianna Camacho and Paul Green
Simón Cohen—Founder of Henco Logistics—transformed a small Mexican logistics company into a major player within the industry. Cohen credits the firm’s focus on employee happiness as the key ingredient to its success, an approach he developed following a personal...
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Keywords:
Work/life Balance;
Growth Strategy;
Corporate Culture;
Motivation;
Values;
Authentic Leadership Development;
Leadership;
Personal Development and Career;
Motivation and Incentives;
Values and Beliefs;
Service Operations;
Organizational Culture;
Growth and Development Strategy;
Service Industry
Gino, Francesca, Jeff Steiner, Arianna Camacho, and Paul Green. "Simón Cohen at Henco: Sustaining 'High Performance, Happy People'." Harvard Business School Case 920-005, August 2019.
- 22 Feb 2022
- News
A World of Difference
Frances Frei and Francesca Gino (Image by John Ritter) Frances Frei, the UPS Foundation Professor of Service Management, is an expert in the intersection of leadership and...
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Jen McFarland Flint
- Web
Faculty & Research - Business & Environment
Marketing 25 results Joseph L. Bower 12 results Shawn A. Cole Finance 35 results Amy C. Edmondson Technology and Operations Management 25 results Vikram Gandhi General Management 40 results Francesca Gino...
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- November 2019 (Revised February 2020)
- Case
Starbucks: Reaffirming Commitment to the Third Place Ideal
By: Francesca Gino, Katherine B. Coffman and Jeff Huizinga
On April 12, 2018, two African American entrepreneurs had scheduled a business meeting at a Starbucks in Philadelphia’s Rittenhouse Square neighborhood. They sat without ordering, waiting for a local businessman to show up for the meeting. The store manager called 911...
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Keywords:
Mission and Purpose;
Values and Beliefs;
Prejudice and Bias;
Crisis Management;
Employees;
Training
Gino, Francesca, Katherine B. Coffman, and Jeff Huizinga. "Starbucks: Reaffirming Commitment to the Third Place Ideal." Harvard Business School Case 920-016, November 2019. (Revised February 2020.)