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Show Results For
-
All HBS Web
(3,219)
- People (8)
- News (768)
- Research (1,823)
- Events (4)
- Multimedia (29)
- Faculty Publications (1,123)
- September 2010 (Revised November 2010)
- Case
J.P. Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009
By: Anette Mikes, Clayton S. Rose and Aldo Sesia
Mary Erdoes, the CEO of JP Morgan's asset management business, and three colleagues provide insights into risk management issues faced by the firm's private bank during the financial crisis in 2008–2009. The case provides perspective on the philosophy with which they...
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Keywords:
Judgments;
Financial Crisis;
Globalized Firms and Management;
Management Analysis, Tools, and Techniques;
Risk Management;
Mathematical Methods;
Banking Industry;
United States
Mikes, Anette, Clayton S. Rose, and Aldo Sesia. "J.P. Morgan Private Bank: Risk Management during the Financial Crisis 2008-2009." Harvard Business School Case 311-003, September 2010. (Revised November 2010.)
- January 2008 (Revised August 2011)
- Case
ProntoWash: Washing the World's Cars to a Tango Beat
ProntoWash management considers whether franchising and the Balanced Scorecard could be combined to help customer-facing employees provide consistent service across the world and capture relevant management information. In 2007, ProntoWash, an international car-wash...
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Keywords:
Customer Focus and Relationships;
Growth and Development Strategy;
Balanced Scorecard;
Management Systems;
Franchise Ownership;
Performance Consistency;
Argentina
Martinez Jerez, F. Asis, and Katherine M. Miller. "ProntoWash: Washing the World's Cars to a Tango Beat." Harvard Business School Case 108-037, January 2008. (Revised August 2011.)
- 25 Apr 2014
- Video
Marlin Miller - Making A Difference
- August 10, 2019
- Editorial
E-Commerce Promised the World. Are We Happy With Our Purchase?
By: Louis Hyman and Kwelina Thompson
It has been 25 years since the first online transaction, but we are still struggling with the balance between convenience and security.
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Keywords:
Technological Innovation;
Technology Adoption;
E-commerce;
Consumer Behavior;
Internet and the Web
Hyman, Louis, and Kwelina Thompson. "E-Commerce Promised the World. Are We Happy With Our Purchase?" New York Times (August 10, 2019).
- June 2005 (Revised March 2006)
- Case
Domestic Auto Parts
By: Robert S. Kaplan
Describes a meeting of an executive team to discuss strategy for a company turnaround. The exercise is to construct a strategy map and Balanced Scorecard to capture the new strategy.
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Kaplan, Robert S. "Domestic Auto Parts." Harvard Business School Case 105-078, June 2005. (Revised March 2006.)
- November 2005 (Revised January 2006)
- Case
Commercialization at the Garvan Institute for Medical Research (A)
A large and successful not-for-profit medical research institute must decide strategy to commercialize its discoveries. In the process, it must balance multiple conflicting demands from its stakeholders.
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Keywords:
Decisions;
Public Sector;
Business and Stakeholder Relations;
Nonprofit Organizations;
Conflict and Resolution;
Commercialization;
Balance and Stability;
Health Industry
Fleming, Lee, Michael Vitale, and Jonathan West. "Commercialization at the Garvan Institute for Medical Research (A)." Harvard Business School Case 606-051, November 2005. (Revised January 2006.)
- 01 May 2019
- Blog Post
Viewpoints: Synthetic Thinking with a Humble Mindset
establishment or to the Silicon Valley dream. To maintain the right balance of trust, I believe what is important is to have a healthy skepticism in ourselves and proactively put a structure to complement our limitations. For instance,...
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- 22 Mar 2018
- Blog Post
“Mission + Profit: What’s the Balance?” asks SECON 2018
How do you balance between being a mission-driven organization and a financially profitable company? That was the central question we posed to participants and speakers of this year’s Social Enterprise Conference (SECON). The 19th annual...
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- 30 Aug 2004
- Research & Ideas
Mapping Your Board’s Effectiveness
asking an occasional question or offering an occasional comment to show that they are doing their due diligence. Extending the Balanced Scorecard and strategy map framework to board members will enable them to perform more effectively and...
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Keywords:
by Robert S. Kaplan
- December 1998 (Revised February 1999)
- Case
City of Charlotte (A)
By: Robert S. Kaplan
The city manager's office in Charlotte, North Carolina, is attempting to align and focus the city's programs and operating departments. City managers, working collaboratively with the elected mayor and city council, have identified five strategic themes to make...
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Keywords:
Balanced Scorecard;
Government Administration;
City;
Growth and Development Strategy;
Adoption;
Public Sector;
Management Teams;
Programs;
Performance Evaluation;
Motivation and Incentives;
Public Administration Industry;
North Carolina
Kaplan, Robert S. "City of Charlotte (A)." Harvard Business School Case 199-036, December 1998. (Revised February 1999.)
- October 1992 (Revised September 1993)
- Case
L.L. Bean, Inc.: Item Forecasting and Inventory Management
L.L. Bean must make stocking decisions on thousands of items sold through its catalogs. In many cases, orders must be placed with vendors twelve or more weeks before a catalog lands on a customer's doorstep, and commitments cannot be changed thereafter. As a result,...
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Keywords:
Forecasting and Prediction;
Risk Management;
Cost Management;
Risk and Uncertainty;
Demand and Consumers;
Order Taking and Fulfillment;
Retail Industry;
United States
Schleifer, Arthur, Jr. "L.L. Bean, Inc.: Item Forecasting and Inventory Management." Harvard Business School Case 893-003, October 1992. (Revised September 1993.)
- August 1995 (Revised October 1996)
- Case
IDS Financial Services (Condensed)
By: John A. Deighton
Highlights the decision that must be made on balancing customer acquisition and retention and de-emphasizing the structural issues involved in administering the independent contractor sales force.
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Keywords:
Customers;
Customer Focus and Relationships;
Decisions;
Corporate Governance;
Salesforce Management;
Financial Services Industry
Deighton, John A. "IDS Financial Services (Condensed)." Harvard Business School Case 596-045, August 1995. (Revised October 1996.) (request a courtesy copy.)
- July 1993
- Case
Richardson Hindustan Limited (Abridged)
By: Hugo Uyterhoeven
Deals with the problems of a country manager building and balancing a constituency relationship. Explicitly examines the demands and responsiveness of four major constituencies: corporate headquarters; the national organization; the Indian government; and the public...
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Keywords:
Business or Company Management;
Business and Government Relations;
Adoption;
Multinational Firms and Management;
Business Strategy;
Growth and Development Strategy;
Business and Shareholder Relations;
India
Uyterhoeven, Hugo. "Richardson Hindustan Limited (Abridged)." Harvard Business School Case 394-025, July 1993.
- September 2005
- Case
Martha Goldberg Aronson: Leadership Decisions at Mid-Career
By: William W. George and Andrew N. McLean
In 2005, Martha Goldberg Aronson must decide whether to accept an overseas posting in a functional role with Medtronic Corp. The move would be a professional stretch, but would entail leaving a position with a plan half completed and moving her young family overseas....
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Keywords:
Decisions;
Work-Life Balance;
Personal Development and Career;
Motivation and Incentives;
Opportunities;
Leadership
George, William W., and Andrew N. McLean. "Martha Goldberg Aronson: Leadership Decisions at Mid-Career." Harvard Business School Case 406-017, September 2005.
- 28 Mar 2018
- Research & Ideas
Sophisticated Investors May Be Harming Fintech Lending Platforms
iPhoto Marketplace lending platforms such as LendingClub and Prosper have made significant competitive inroads against traditional banks in recent years by bringing together people who want to borrow with investors ready to bankroll them. But lending platforms, also...
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- 04 Oct 2024
- In Practice
Research-Based Advice for the Seasonally Overwhelmed and Schedule Challenged
aside time to focus that can help restore work-life balance. Joseph Fuller: Make time for ‘deep work’ at the office and home People have struggled to balance the demands of work and their personal lives since the emergence of organized...
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Keywords:
by Rachel Layne
- November 2012 (Revised April 2013)
- Case
TWA Parts (Abridged)
By: V.G. Narayanan
Transworld Auto Parts had to implement its new strategy flawlessly to survive the auto industry upheaval. The new CEO asked her leadership team to craft strategy maps and balanced scorecards to help each division implement its strategies.
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Keywords:
Business Divisions;
Leadership;
Balanced Scorecard;
Management Teams;
Business Strategy;
Corporate Strategy;
Auto Industry;
Manufacturing Industry
Narayanan, V.G. "TWA Parts (Abridged)." Harvard Business School Case 113-030, November 2012. (Revised April 2013.)
- September 2009 (Revised August 2011)
- Case
Transworld Auto Parts (A)
By: V.G. Narayanan and Lisa Brem
Transworld Auto Parts had to implement its new strategy flawlessly to survive the auto industry upheaval. The new CEO asked her leadership team to craft strategy maps and balanced scorecards to help each division implement its strategies.
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Keywords:
Business Divisions;
Leadership;
Balanced Scorecard;
Management Teams;
Business Strategy;
Corporate Strategy;
Auto Industry;
Manufacturing Industry
Narayanan, V.G., and Lisa Brem. "Transworld Auto Parts (A)." Harvard Business School Case 110-027, September 2009. (Revised August 2011.)
- 09 Jun 2003
- Research & Ideas
The Challenge of the Multi-site Nonprofit
one, but rather to identify "levers of influence" system managers can employ to get their organization the desired balance between the two forces. "Headquarters should undertake actions to enhance system value and then...
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Keywords:
by Sean Silverthorne