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  • Research Summary

Overview

My research examines the processes, mechanisms and institutions that influence the effectiveness of organizational interactions between societal sectors (business, government and civil society).  My work is motivated by the belief that more study of what makes... View Details

  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

specialized arena of MICS, but can be applied, they write, to technologies of a much broader scope, such as enterprise resource planning (ERP) systems in manufacturing, or interactive software tools that continue to revolutionize the way we View Details
Keywords: by Hilah Geer
  • August 2021 (Revised March 2022)
  • Case

Camera IQ and the Metaverse: Building Augmented Reality Brand Experiences

By: Jill Avery and Rayan Nahas
Camera IQ, a camera marketing software company that empowered brands to create and launch augmented reality experiences (AREs) across social platforms, had just raised an additional $5 million to fund further product development and expand its marketing and sales... View Details
Keywords: Brand Management; Virtual Reality; Augmented Reality; B2B; Technology Platform; Marketing; Marketing Communications; Marketing Strategy; Brands and Branding; Digital Marketing; Internet and the Web; Growth Management; Customer Relationship Management; Customer Value and Value Chain; Social Media; E-commerce; Applications and Software; Digital Platforms; Advertising Industry; United States
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    Dennis Campbell

    Dennis W. Campbell is currently the Dwight P. Robinson Jr. Professor of Business Administration at Harvard Business School. His research and teaching activities focus broadly on how management control systems can be designed to balance short-term strategy execution... View Details

    Keywords: financial services; service industry; hotels ＆ motels; consumer products; restaurant; manufacturing; professional services
    • 18 Jun 2014
    • Research & Ideas

    Book Excerpt: ‘Collective Genius’

    However, they have been most often studied separately. Because our focus was on leadership in action, we were able to observe how these three interrelated organizational skills work in concert as leaders and their groups undertake to... View Details
    Keywords: by Linda Hill; Entertainment & Recreation
    • 01 Nov 2019
    • Blog Post

    Confronting Climate Change in the Classroom and Beyond

    they want to put their energy and focus their career.” BEI was founded in 2010 to connect and engage faculty, students, alumni, and practitioners on environment-focused research, teaching, and discourse. Its mission: to deepen the... View Details
    • May 2024
    • Case

    Leading Culture Change at Microsoft Western Europe

    By: Amy C. Edmondson and Cat Huang
    In 2023, Cindy Rose, President of Microsoft Western Europe, faced a critical decision. Rose grappled with the potential impact of widespread layoffs on psychological safety and the cultural transformation she had championed since her arrival. When Rose had first joined... View Details
    Keywords: Leadership; Organizational Culture; Transformation; Collaborative Innovation and Invention; Job Cuts and Outsourcing; Problems and Challenges; Motivation and Incentives; Groups and Teams; Business or Company Management; Technology Industry; Europe
    Related
    • February 2023
    • Case

    All Options on the Table: The Haber Family

    By: Lauren Cohen, Grace Headinger and Juan Ruiz
    Frida Jassan Haber, second-generation Chief Financial Officer of Haber Holdings, deliberated over the right family office solution for their family’s needs. After years of working with trusted private bankers, the family had decided to pursue other options that offered... View Details
    Keywords: Latin America; Mexico; Family Business; Financial Institutions; Decision Making; Fashion Industry; Financial Services Industry; Latin America; Mexico
    Related
    • Blog

    Is AI Coming for Your Job?

    The launch of ChatGPT seems to have reignited doomsday fears about artificial intelligence (AI) replacing workers en masse. Are these fears prescient or overblown? A recent survey shows 62 percent of Americans think AI will majorly impact View Details
    • Research Summary

    Competitive Strategy

    By: Michael E. Porter

    Porter is engaged in a major new body of work on the theoretical foundations of competitive positioning and the underpinnings of sustainable competitive advantage. This research highlights the distinction between positioning and operational effectiveness; the... View Details

    • March 2008
    • Article

    What Have We Learned from Market Design?

    By: Alvin E. Roth
    This essay discusses some things we have learned about markets, in the process of designing marketplaces to fix market failures. To work well, marketplaces have to provide thickness, i.e. they need to attract a large enough proportion of the potential participants in... View Details
    Keywords: Risk Management; Market Design; Market Participation; Market Transactions; Failure; Safety
    Related
    • 08 Feb 2012
    • Working Paper Summaries

    Team Scaffolds: How Minimal In-Group Structures Support Fast-Paced Teaming

    Keywords: by Melissa A. Valentine & Amy C. Edmondson
    • 12 Aug 2021
    • News

    Remote Interns Who Created Virtual Water Cooler Moments with Managers Significantly Boosted Their Chances of Getting Hired, a Study Shows

    • 2024
    • Working Paper

    Private Regulation, Institutional Entrepreneurship and Climate Change: A Business History Perspective

    By: Ann-Kristin Bergquist and Geoffrey Jones
    Private regulatory systems, including voluntary efforts by firms to restrain their own behavior are the primary form of global climate change governance. However, when environmental challenges first rose up on the scientific and political agendas during the 1970s, the... View Details
    Keywords: Certification; Climate Change; Environmental Regulation; Business History; Governing Rules, Regulations, and Reforms; Policy
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    • Article

    Racial Inequality in Organizations: A Systems Psychodynamic Perspective

    By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely
    This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform an approach for disrupting it. We treat White men as the dominant group and Black people as the archetypal subordinate group... View Details
    Keywords: Equality and Inequality; Race; Prejudice and Bias; Organizational Culture; Gender; Power and Influence; Employees; Attitudes
    Related
    • 2012
    • Working Paper

    Rainmakers: Why Bad Weather Means Good Productivity

    By: Jooa Julia Lee, Francesca Gino and Bradley R. Staats
    People believe that weather conditions influence their everyday work life, but to date, little is known about how weather affects individual productivity. Most people believe that bad weather conditions reduce productivity. In this research, we predict and find just... View Details
    Keywords: Productivity; Opportunity Cost; Distractions; Weather; Performance Productivity; Social Psychology; Mathematical Methods
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      James K. Sebenius

      JAMES K. (“Jim”) SEBENIUS, is the Gordon Donaldson Professor of Business Administration at Harvard Business School, where he founded the Negotiation unit and teaches advanced... View Details

      • 22 Oct 2015
      • Blog Post

      Why We Recruit: 3M

      by reaching out to HBS alumni within the company to learn more. We are currently exploring ways to partner with student clubs to engage with students in new ways. Give us your elevator pitch – what is the one thing students should know... View Details
      Keywords: Manufacturing
      • 13 Apr 2021
      • Book

      How Inclusive Managers Create Glass-Shattering Organizations

      grounded in employee’s different experiences, you can deepen engagement and are also likely to gain insights that contribute to better work culture and performance. If you are leading a diverse team, you... View Details
      Keywords: by Kristen Senz
      • 03 Apr 2018
      • First Look

      New Research and Ideas, April 3, 2018

      working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=53681 Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government By: Buell, Ryan W., Ethan... View Details
      Keywords: Sean Silverthorne