Staffing - Publications - Faculty & Research

March 2008
Case

Patel Food and Chemicals Private Limited (A)

By: Felda Hardymon and Ann Leamon

Alok Patel, the founder and chairman of a Gujarat-based, privately held edible oils processor, must decide whether to hire a CFO candidate. Previously, his company's book-keeping has been done by an uncle, who has mentioned that he may retire soon. Patel could hire his... View Details

Keywords: Selection and Staffing; Family Business; Managerial Roles; Emerging Markets; Diversity; Finance; Food and Beverage Industry; Gujarat

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01 Mar 2013
News

Leveraging Female Talent

The research of HBS professor Boris Groysberg centers on a question that troubles many managers: How do I hire and develop top performers who will contribute to my company's success? The author of Talk, Inc.: How Trusted Leaders Use Conversation to Power Their... View Details

Keywords: Julia Hanna; Management of Companies and Enterprises; Management

02 Jun 2003
What Do You Think?

What Can Aspiring Leaders Be Taught?

portion of faculty discussion and planning time as well in the coming months. Should the topics be addressed in separate courses staffed by those with substantial training in philosophy as well as management theory? Or should they be... View Details

Keywords: by James Heskett

05 Feb 2001
What Do You Think?

Do MBA Programs Face “The Innovator’s Dilemma”?

implemented by a new breed of educator, one that has had little to do with the traditional halls of ivy or institutions such as academic tenure. The Christensen defense to this educational competitive threat might be for traditional purveyors of management education to... View Details

Keywords: by James Heskett

11 Mar 2020
News

Making It Rain

weather services. “This market is not very innovative, and it’s one of the last industries where governments still lead the technology,” Elkabetz says. Most of the industry relies on data from three public sources: staffed weather... View Details

Keywords: Lisa Scanlon Mogolov

01 Jun 2018
News

Case Study: Tip the Scale

be maintained. —Don Cottle (MBA 1961) Try establishing several serial assembly lines with small buffers in between. The buffer is an indicator of where more staff is needed. This optimization could be done according to Kanban principles. It allows for a more flexible... View Details

Web

IT Strategy: Improving Service to Support Innovation | Information Technology

in feedback to ensure our offerings are aligned to our customers’ evolving needs. Over the past several years, a few areas for improvement emerged for Technology Support Services (TSS) in particular, stemming from causes such as staffing... View Details

01 Jun 2001
News

Modupe Akinola: Outreach In Africa

included not only a street-based literacy program, but the building and staffing of several child-care facilities. A year later, with three nurseries up and running, one under construction, and the project sustainable with sound... View Details

Keywords: Deborah Blagg; UNICEF; Educational Services

05 Mar 2001
What Do You Think?

Fine Coupling: Can Human Resource Management Learn from Supply Chain Management?

To some degree, this has exacerbated the challenge to those responsible for staffing these activities by creating more frequent peaks and valleys in demands for talent. Are there lessons for human resource management in what is being done... View Details

Keywords: by James Heskett

01 Dec 2014
News

Case Study: Growing the Family Business

cleanliness and are staffed with teachers who use a proprietary curriculum to create an educational environment. Customers pay a significant premium for convenience—as much as $13 an hour for infant care versus $4 an hour or less for... View Details

Keywords: childcare; Finance

January 2009
Supplement

Yieldex (B)

Yieldex CEO Tom Shields was hired by the company's technical founder, Doug Cosman, in October 2007. One of Shields' top priorities is finding a vice president of engineering to manage the company's software development efforts. Shields and Costman disagree about the... View Details

Keywords: Selection and Staffing; Applications and Software; Engineering; Decision Choices and Conditions; Product Development; Information Technology Industry

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September 2007 (Revised March 2009)
Exercise

Pitch Yourself!

By: Thomas J. Steenburgh and Michael I. Norton

Helps students develop an elevator pitch for their most important asset—themselves. Before class students are asked to interview a potential employer and to develop preliminary elevator pitches. Once in class, students work through an exercise that helps them refine... View Details

Keywords: Spoken Communication; Selection and Staffing; Job Interviews; Marketing; Personal Development and Career

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16 Dec 2013
HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

is bilingual, acted as interpreter.) Staffing For Peak Occupancy For many restaurants, some nights of the week attract more customers than others. A bistro packed with customers on the weekend might be half empty on a Tuesday. For... View Details

Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage

July 2020
Article

Who Should Select New Employees, Headquarters or the Unit Manager? Consequences of Centralizing Hiring at a Retail Chain

By: Carolyn Deller and Tatiana Sandino

We examine how changing the allocation of hiring decision rights in a multiunit organization affects employee-firm match quality, contingent on a unit’s circumstances. Our research site, a U.S. retail chain, switched from a decentralized hiring model (hiring by... View Details

Keywords: Control; Selection; Decentralization; Company Values; Retail Chains; Employees; Selection and Staffing; Local Range; Business Headquarters; Decision Making

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May 2016
Article

When Performance Trumps Gender Bias: Joint Versus Separate Evaluation

By: Iris Bohnet, Alexandra van Geen and Max Bazerman

We examine a new intervention to overcome gender biases in hiring, promotion, and job assignments: an "evaluation nudge," in which people are evaluated jointly rather than separately regarding their future performance. Evaluators are more likely to focus on individual... View Details

Keywords: Prejudice and Bias; Selection and Staffing; Decision Choices and Conditions; Performance; Gender

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17 Oct 2019
News

Venturing Away from Venture Capital

sexy. He has called in plenty of favors from friends and staffed up by cobbling together a team of freelancers spread across Turkey, India, Greece, the United States, and the Philippines. But like Unger and Lin, he believes it can lay the... View Details

Keywords: Alexander Gelfand

September 2009
Case

Peter Schultz at The Scripps Research Institute

By: H. Kent Bowen, Alison Berkley Wagonfeld and Courtney Purrington

Peter Schultz, Professor of Chemistry at The Scripps Research Institute, managed an extremely productive lab. This case examines how Schultz recruited, motivated and inspired the students and scientists that worked with him. View Details

Keywords: Higher Education; Factories, Labs, and Plants; Research and Development; Recruitment; Selection and Staffing; Management Style; Motivation and Incentives; Leadership Style

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November–December 2023
Article

Look the Part? The Role of Profile Pictures in Online Labor Markets

By: Isamar Troncoso and Lan Luo

Profile pictures are a key component of many freelancing platforms, a design choice that can impact hiring and matching outcomes. In this paper, we examine how appearance-based perceptions of a freelancer’s fit for the job (i.e., whether a freelancer "looks the part"... View Details

Keywords: Freelancers; Gig Workers; Demographics; Prejudice and Bias; Selection and Staffing; Jobs and Positions; Analytics and Data Science

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July 2013
Supplement

Interview with Bill Allen and Maria Pejter: A.P. Møller - Maersk Group

By: Boris Groysberg

In 2012, Bill Allen and Maria Pejter, of Maersk Group's Human Resources Department, sat down to consider some key aspects of Maersk's talent management strategy. In this video, Allen and Pejter discuss in some greater detail some of the challenges they faced as... View Details