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Publications

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  • All HBS Web  (978)
    • People  (5)
    • News  (188)
    • Research  (552)
    • Events  (9)
  • Faculty Publications  (167)

Show Results For

  • All HBS Web  (978)
    • People  (5)
    • News  (188)
    • Research  (552)
    • Events  (9)
  • Faculty Publications  (167)
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  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

ship-from-store (SFS), to increase their store productivity and expand their integrated presence across multiple retail channels (i.e. brick-and-mortar store, web, and mobile; also known as omnichannel retailing). The Scale Of The Threat... View Details
Keywords: Re: Rajiv Lal; Retail
  • 24 Jul 2019
  • Lessons from the Classroom

Can These Business Students Motivate Londoners to Do the Right Thing?

millions of extra pounds in tax revenue collected. "I’ve seen behavioral economics come into play in a variety of contexts, ranging from employee compensation and investment decisions to corporate strategy." The letter is an... View Details
Keywords: by Dina Gerdeman
  • 04 Aug 2006
  • What Do You Think?

What Happens When the Economics of Scarcity Meets the Economics of Abundance?

means to understand human behavior and finds ways to accommodate and direct such behaviors." Citing the works of Ronald Coase, David Touve opined, "It would seem that economics has grappled with the question of markets for non-scarce View Details
Keywords: by James Heskett
  • 24 Mar 2015
  • First Look

First Look: March 24

  Publications March 2015 Partners or Creditors? Attracting Foreign Investment and Productive Development to Central America and Dominican Republic Foreign Direct Investment: Effects, Complementarities, and Promotion By: Alfaro, Laura... View Details
Keywords: Sean Silverthorne
  • 22 May 2012
  • First Look

First Look: May 22

office-but at what cost? In "Sleeping with Your Smartphone," Leslie Perlow reveals how you can disconnect and become more productive in the process. In fact, she shows that you can devote more time to your personal life and... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2012
  • First Look

First Look: June 19

micro-interactions, the broad improvisations, and the resulting substantive and relational outcomes. Download the paper: http://www.hbs.edu/research/pdf/12-107.pdf Leviathan in Business: Varieties of State Capitalism and Their... View Details
Keywords: Sean Silverthorne
  • 23 Apr 2001
  • Research & Ideas

Market Research Meets the “People Factor”

used? According to HBS professors Gerald Zaltman and Rohit Deshpandé, the "people factor" behind market knowledge and its transfer is at least as important as the straightforward information the research conveys about a product... View Details
Keywords: by Martha Lagace
  • 03 Dec 2001
  • What Do You Think?

What Happens When the Sumo Master Learns Judo?

Summing Up Respondents to the latest "What Do You Think?" column expressed a general lack of concern about adverse effects from Microsoft's settlement with the Federal Government for a variety of reasons. Charley Cullinane... View Details
Keywords: by James Heskett
  • 14 Jan 2008
  • Research & Ideas

Mapping Polluters, Encouraging Protectors

the availability of e-mail addresses in the EPA database, and asked them to describe their environmental management activities, environmental awards, and the "ecolabels" their products use. (An ecolabel is meant to denote that a... View Details
Keywords: by Martha Lagace; Manufacturing; Chemical
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

market share. Its Mach3 shaving system was a blockbuster product, but the company was suffering the effects of its own reliance on trade loading—the practice of offering discounts to retail customers at the end of a quarter in order to move View Details
Keywords: by Rosabeth Moss Kanter
  • 14 Nov 2017
  • First Look

New Research and Ideas: November 14, 2017

applications, such as Snapchat filters, but AR is being applied in far more consequential ways in business. Pioneering organizations are already implementing it in product development, manufacturing, logistics, marketing, service, and... View Details
Keywords: Carmen Nobel
  • 25 Mar 2021
  • Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

says Luca, the Lee J. Styslinger III Associate Professor of Business Administration. “They can’t rely on data scientists alone.” Experiments have come to have an outsize influence within tech companies from Uber to Zillow, which test everything from new View Details
Keywords: by Danielle Kost
  • 13 Jun 2012
  • HBS Case

HBS Cases: A Startup Takes On the Credit Ratings Giants

giant that's been in business for nearly a century decides to assign a triple-A rating to a product that should be triple-C. The effects of such errors in judgment are far-reaching. Ratings are used by a View Details
Keywords: by Maggie Starvish; Banking; Financial Services
  • 16 May 2012
  • Research & Ideas

Can Decades of Military Overspending be Fixed?

production of weapon systems and equipment, DoD engages tens of thousands of prime contractors—including most of the major firms in the United States—and tens of thousands of suppliers and subcontractors. The importance of the DoD's huge... View Details
Keywords: by J. Ronald Fox; Service
  • 10 Oct 2017
  • First Look

First Look at New Research and Ideas, October 10, 2017

fruitful new agendas for research on the political-economic nexus as it has developed in the Western world since the end of the Middle Ages. New Perspectives on the History of Political Economy brings together a select group of young and established scholars from a... View Details
Keywords: Sean Silverthorne
  • 01 May 2007
  • First Look

First Look: May 1, 2007

integrated innovation? Our model has firms with limited visibility that either control all aspects of product innovation (integrated innovation) or open their designs to components developed by other players (open innovation). We show... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

increase air flow and quality can have dramatic effects on workers. Click HereJohn Macomber and Joseph Allen at a recent Books@Baker event. But the economic benefits don’t stop there. Macomber expects that a growing public focus on health measures will drive major... View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 04 Sep 2018
  • First Look

New Research and Ideas, September 4, 2018

to organizations seeking to improve creativity and innovation. Researchers and businesses want to know what factors facilitate or inhibit creativity in a variety of organizational settings. Individual Creativity in the Workplace... View Details
Keywords: Dina Gerdeman
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

small open economy, final goods production is carried out by foreign and domestic firms, which compete for skilled labor, unskilled labor, and intermediate products. To operate a firm in the intermediate goods sector, entrepreneurs must... View Details
Keywords: Sean Silverthorne
  • 04 Jul 2005
  • Research & Ideas

Should You Outsource Your Marketing?

that outside expertise is often needed. Sony, a legendary marketer, outsourced its program to market products through its online "Sony Style" store, recognizing that they needed expertise in areas such as customer database... View Details
Keywords: by Poping Lin
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