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  • 23 Jun 2019
  • News

5 Lessons From Microsoft’s Antitrust Woes, by People Who Lived It

  • 22 Apr 2002
  • Research & Ideas

Does Spirituality Drive Success?

with the whole person? In a service industry, where most jobs can be described as "menial" and entry-level, he retains employees and maintains morale by embodying his... View Details
Keywords: by Martha Lagace, Sean Silverthorne & Wendy Guild
  • February 2019
  • Article

The Market for Financial Adviser Misconduct

By: Mark Egan, Gregor Matvos and Amit Seru
We construct a novel database containing the universe of financial advisers in the United States from 2005 to 2015, representing approximately 10% of employment of the finance and insurance sector. We provide the first large-scale study that documents the economy-wide... View Details
Keywords: Financial Advisors; Brokers; Consumer Finance; Financial Misconduct And Fraud; FINRA; Financial Institutions; Crime and Corruption; Organizational Culture; Personal Finance; Financial Services Industry
Related
  • 28 Feb 2022
  • Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

Hotels, restaurants, and other businesses in the service industry often thrive or die depending on whether they provide exemplary customer service, but new research shows that the color of a customer’s skin... View Details
Keywords: by Pamela Reynolds
  • 02 Feb 2015
  • Research & Ideas

Disruptors Sell What Customers Want and Let Competitors Sell What They Don’t

Despite this upheaval, it seemed some businesses were immune to the digital onslaught—companies whose products and services couldn't be easily turned into 1's and 0's View Details
Keywords: by Michael Blanding
  • 17 Sep 2015
  • News

Seattle and Cleveland Alumni Connect Around a ‘Vision’ for the New HBS

to embody the mission of the School to ‘make a difference in the world’.” As part of the Campaign, the School has created a website that enables HBS alumni to connect with one other based on a wide range of personal View Details
  • 15 Feb 2018
  • Working Paper Summaries

Can Financial Innovation Solve Household Reluctance to Take Risk?

Keywords: by Laurent Calvet, Claire Celerier, Paolo Sodini, and Boris Vallée; Financial Services; Financial Services
  • April 2020 (Revised November 2020)
  • Case

Ping An: Pioneering the New Model of ‘Technology-driven Finance’

By: Feng Zhu, Anthony K. Woo and Nancy Hua Dai
In mid-December 2018, Peter Ma, Chairman and CEO of Ping An Insurance (Group) Company of China, Ltd. was considering whether the company should grow a fifth ecosystem of Smart City Services. Established in 1988, Ping An was one of the top 10 global financial... View Details
Keywords: Business Ecosystems; Fintech; Finance; Information Technology; Business Model; Expansion; Competitive Strategy; Financial Services Industry; Financial Services Industry
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  • March 2011
  • Case

Valuation of AirThread Connections

By: Erik Stafford and Joel L. Heilprin
This case can be used as a capstone valuation exercise for first-year MBA students in an introductory finance course. A senior associate in the business development group at American Cable Communications, one of the largest cable companies in the U.S., must prepare a... View Details
Keywords: Communication; Present Value; Tax Accounting; Capital Costs; Synergy; Telephony; Wireless Technologies; Communication Technology; Assets; Cost of Capital; Valuation; Cash Flow; Capital Structure; Accounting; Wireless Technology; Media and Broadcasting Industry; Media and Broadcasting Industry
Related
  • 01 Feb 1997
  • News

Shaping the Future of Business: Entrepreneurial Evolution at HBS

Marketing; Entrepreneurship, Creativity, and Organization; Real Property Asset Management; Venture Capital and Private Equity; Entrepreneurship in the Social Sector; and... View Details
Keywords: Nancy O. Perry and Susan Young; profiles by Garry Emmons
  • 01 Dec 1998
  • News

Year 2000 Computer Problem and You: Disaster for Some, Lessons for All

outsourcing, and integration services company that he founded in 1965. First in a Wall Street Journal ranking of one thousand companies listed according to best stock performance from 1987 to 1997, Keane Inc... View Details
  • October 1998
  • Case

CRA Managed Care, Inc. (A)

By: Myra M. Hart and Jennifer Starr
Silverman and her co-founder, Don Larson, own the largest privately held injury-management and cost-containment services firm in the United States. When their $80+ million company attracts substantial interest of investment bankers and venture capitalists, the two must... View Details
Keywords: Transition; Leadership Development; Venture Capital; Business Exit or Shutdown; Investment; Business or Company Management; Nonprofit Organizations; Personal Development and Career; Entrepreneurship; Service Industry; United States
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  • May 2022
  • Article

When Harry Fired Sally: The Double Standard in Punishing Misconduct

By: Mark Egan, Gregor Matvos and Amit Seru
We examine gender differences in misconduct punishment in the financial advisory industry. We find evidence of a “gender punishment gap”: following an incident of misconduct, female advisers are 20% more likely to lose their jobs and 30% less likely to find new jobs... View Details
Keywords: Financial Advisers; Brokers; Gender Discrimination; Consumer Finance; Financial Misconduct And Fraud; FINRA; Financial Institutions; Employees; Crime and Corruption; Gender; Prejudice and Bias; Personal Finance; Financial Services Industry
Related
  • 25 Apr 2000
  • Research & Ideas

Adjusting the Fit for Government

press. He also urged them not to let the specter of poor governments dissuade them from considering entrepreneurial careers in their home countries. "I see an enormous amount of opportunity for improvement, for personal wealth... View Details
Keywords: by Martha Lagace

    Das Narayandas

    Das Narayandas is the Edsel Bryant Ford Professor of Business Administration at the Harvard Business School. His academic credentials include a Bachelor of Technology degree in Engineering from the Indian Institute of Technology, Bombay (IITB), a Post-Graduate... View Details

    Keywords: professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services; professional services
    • 05 Jul 2006
    • Working Paper Summaries

    Deep Links: Business School Students’ Perceptions of the Role of Law and Ethics in Business

    Keywords: by Constance E. Bagley, Gavin Clarkson & Rachel Power; Legal Services
    • 30 Aug 2019
    • Blog Post

    3 Growing Pains from my First Year at HBS: Academic, Social, and Career

    During college, I was the only Japanese person in my school. I did my best to fix my accent, I did not hang out with other Asians, and I joined the predominantly white varsity crew team as a rower.... View Details
    • Web

    Preface - Coin and Conscience – Baker Library | Bloomberg Center, Historical Collections

    sixteenth to the nineteenth century. It is divided into the following general subject categories: views of stock exchanges, banks, mints, and treasuries; portraits of bankers, statesmen, and financiers;... View Details
    • 05 Apr 2022
    • Blog Post

    The HBS New Venture Competition Turns 25: Celebrating A Quarter Century of Innovation and Entrepreneurship

    for the $10,000 Tough Technology Prize (pdf). “Entrepreneurship is an integral component of the HBS experience, as it gives students and alumni a chance to create a product or service that can effect real... View Details
    • Blog

    The Chao Center: The Heart of HBS Executive Education

    created to inspire connection, conversation, and new ideas. The HBS Guest Services team, which staffs the Chao Center front desk, will greet you on arrival, answer any questions, View Details