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- All HBS Web
(1,366)
- People (1)
- News (134)
- Research (1,115)
- Events (4)
- Multimedia (2)
- Faculty Publications (884)
- October 2011
- Case
Levendary Cafe: The China Challenge
By: Christopher A. Bartlett and Arar Han
Just weeks into her new job, Mia Foster, a first time CEO with no international management experience, is faced with a major challenge at Levendary Cafe, a $10 billion US-based fast food chain. Strategically, many of her corporate staff have become concerned that the... View Details
Keywords: Globalization; International Management; Foreign Subsidiaries; General Managers; Strategy; Management Style; Strategic Planning; Business Subsidiaries; Multinational Firms and Management; Adaptation; Entrepreneurship; Relationships; Standards; Cross-Cultural and Cross-Border Issues; Retail Industry; Food and Beverage Industry; China; United States
Bartlett, Christopher A., and Arar Han. "Levendary Cafe: The China Challenge." Harvard Business School Brief Case 114-357, October 2011.
- March 2024
- Article
Do Safety Management System Standards Indicate Safer Operations? Evidence from the OHSAS 18001 Occupational Health and Safety Standard
By: Kala Viswanathan, Matthew S. Johnson and Michael W. Toffel
Problem definition: Given the enormous disruptions and costs of occupational injuries, companies and buyers are increasingly looking to voluntary occupational health and safety standards to improve worker safety. Yet because these standards only require... View Details
Keywords: Occupational Health; Occupational Safety; Program Evaluation; Safety Performance; Injuries; OHSAS 18001; ISO 45001; Working Conditions; Safety; Standards
Viswanathan, Kala, Matthew S. Johnson, and Michael W. Toffel. "Do Safety Management System Standards Indicate Safer Operations? Evidence from the OHSAS 18001 Occupational Health and Safety Standard." Art. 106383. Safety Science 171 (March 2024).
- Fast Answer
Resources for Investment Management and Financial Analysis
Topics Good for finding… Suggested Resources Company Research Data and background information for stock pitching prep Basic valuation metrics Strength and Weaknesses of the company (SWOT analysis) Lists (screening) and... View Details
- 25 Oct 2020
- Research & Ideas
The Dark Side of Fintech Borrowing
fintech lenders harvest deeper insight into those borrowers that banks typically reject after running a standard credit check. Fintech lenders claim to consult additional metrics like utility bills or rent payments to identify... View Details
- 11 Aug 2008
- Research & Ideas
Strategy Execution and the Balanced Scorecard
also requires effective systems for internal control, management control, and governance. ERM objectives and metrics could certainly have a home in the financial BSC perspective for increasing and sustain shareholder value, along with the... View Details
Keywords: by Martha Lagace
- Web
Philanthropy - Institute For Strategy And Competitiveness
conscience into a professional field. Order article at Harvard Business Online This article is also available in the book On Competition . Feb 2002 Center for Effective Philanthropy Foundation Performance Metrics Pilot Study Toward a... View Details
- Web
Actions Organizations Can Take to Communicate Their Commitment to Diversity, Equity, Inclusion, and Belonging - Recruiting
Inclusion, and Belonging at Harvard Business School, offered the following guidance to help organizations understand the metrics that serve as a baseline for diversity and inclusion initiatives and improve institutional processes,... View Details
- 12 May 2023
- Blog Post
Independent Project: The Rise of Electric Heat Pumps
installing an electric heat pump in every household in the U.S. would reduce annual emissions by 160 million metric tonnes [3]. Lastly, heat pump adoption will lead to less pollution and cleaner, safer air. There are currently many... View Details
- Profile
Madison McIlwain
the room,” you very well may have the right instinct. Developing a “gut” on investment decisions has been one of the most elusive metrics for my career. I've felt varying degrees of insecurity about it—specifically as a young woman in... View Details
- Web
Climate Impact - Business & Environment
make choices about what to eat. Clover Food Lab was founded to convince meat-lovers that vegetables aren't just delicious but have the power to save the planet.” Megan Murday MBA 2021 | Founder & CEO, Metric “Metric is a digital ESG... View Details
- 01 Jan 2011
- News
Seth Klarman, MBA 1982
responsibility with success, and that is leaving the world better than you found it," says Seth Klarman, who sees giving back as one of the key metrics to consider when gauging success. Another is whether one has created value for others.... View Details
- Web
Hidden Workers, Part-Time Potential - Managing the Future of Work
are more loyal and perform better on several key metrics compared to traditional sources of talent. With many companies facing a talent shortage, hiring these hidden workers may be the solution. Read the report Media Coverage Good-Paying... View Details
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
principles of accounting, including accrual accounting, effectively smooth out performance and deliberately obscure the inflows and outflows of cash. The modern finance approach is to return to cash via various metrics that have grown... View Details
Keywords: by Dina Gerdeman
- 15 Mar 2022
- Research & Ideas
This Workplace Certification Made Already Safe Companies Even Safer
New research finds that companies that took steps to meet an international safety standard further improved their working conditions after adoption, logging 20 percent fewer cases of illness and injury than non-certified firms. The standard also drew companies that... View Details
Keywords: by Rachel Layne
- March 2008
- Case
Shangri-La Hotels
By: Dennis Campbell and Brent Kazan
In November 2006, Symon Bridle, the newly appointed chief operating officer of Shangri-La Hotels and Resorts, was thinking about a number of organizational issues that presented challenges to Shangri-La's rapid expansion strategy. There were three major issues at hand:... View Details
Keywords: Employees; Growth and Development Strategy; Standards; Service Delivery; Organizational Culture; Accommodations Industry; China; Europe; North America
Campbell, Dennis, and Brent Kazan. "Shangri-La Hotels." Harvard Business School Case 108-006, March 2008.
- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
employees are working in remote or hybrid environments far from the eyes of watchful supervisors. Attempts to reassert the “butts in seats” metric by using awareness technology software to measure computer keystrokes or monitor time spent... View Details
Keywords: by Michael Blanding
- Fast Answer
What are the best finance interview prep resources?
href="https://inside.hbs.edu/Departments/mba/prematric/default.aspx?page=prematric-wall-street-prep">Wall Street Prep on the HBS Career and Professional Development site Equity research Data and background information for stock pitching prep Basic valuation View Details
- Web
Presentations - Institute For Strategy And Competitiveness
January 2018 The Value-Based Health Care Agenda by Michael E. Porter In this video Professor Porter teaches the essentials of value-based health care. Length: 46 min. June 2019 Quality Metrics and Value-Based Care in Medicine by Thomas W.... View Details
- 2021
- Working Paper
Corporate Environmental Impact: Measurement, Data and Information
By: David Freiberg, DG Park, George Serafeim and T. Robert Zochowski
As an organization’s environmental impact has become a central societal consideration, thereby affecting industry and organizational competitiveness, interest in measuring and analyzing environmental impact has increased. We develop a methodology to derive comparable... View Details
Keywords: Environment; Impact; Measurement; Environmental Ratings; Corporate Valuation; Financial Materiality; Sustainability; Environmental Impact; Environmental Strategy; Impact-Weighted Accounts; IWAI; Environmental Sustainability; Corporate Social Responsibility and Impact; Measurement and Metrics; Valuation
Freiberg, David, DG Park, George Serafeim, and T. Robert Zochowski. "Corporate Environmental Impact: Measurement, Data and Information." Harvard Business School Working Paper, No. 20-098, March 2020. (Revised February 2021.)
- December 2016 (Revised May 2018)
- Module Note
Strategy Execution Module 15: Using the Levers of Control to Implement Strategy
By: Robert Simons
This module reading pulls together key concepts and techniques from the Strategy Execution series into an integrated model—the levers of control. The four levers are: (1) belief systems, (2) boundary systems, (3) diagnostic control systems, and (4) interactive control... View Details
Keywords: Management Control Systems; Implementing Strategy; Execution; Levers Of Control; Balancing Innovation And Control; Managing Growing Businesses; Turn Around Management; Human Behavior; Organizational Life Cycle; Strategy; Management Systems; Performance; Measurement and Metrics; Management Analysis, Tools, and Techniques; Behavior
Simons, Robert. "Strategy Execution Module 15: Using the Levers of Control to Implement Strategy." Harvard Business School Module Note 117-115, December 2016. (Revised May 2018.)