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  • 2017
  • Working Paper

Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution

By: Alan MacCormack, Robert Lagerström, Martin Mocker and Carliss Y. Baldwin
The modern industrial firm increasingly relies on software to support its competitive position. However, the uncertain and dynamic nature of today’s global marketplace dictates that this software be continually evolved and adapted to meet new business challenges. This... View Details
Keywords: Information Systems; Software; Architecture; Modularity; Agility; Coupling; Applications and Software; Design; Decisions; Performance
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  • November–December 2023
  • Article

Network Centralization and Collective Adaptability to a Shifting Environment

By: Ethan S. Bernstein, Jesse C. Shore and Alice J. Jang
We study the connection between communication network structure and an organization’s collective adaptability to a shifting environment. Research has shown that network centralization—the degree to which communication flows disproportionately through one or more... View Details
Keywords: Network Centralization; Collective Intelligence; Organizational Change and Adaptation; Organizational Structure; Communication; Decision Making; Networks; Adaptation
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  • Teaching Interest

Overview

Laura taught undergraduate Military Leadership and Intro to Sociology for 6 and 4 semesters, respectively, at the United States Military Academy (West Point) from 2013-2016 (see course descriptions and links below). She was promoted from instructor to Assistant... View Details
  • March 2015
  • Teaching Note

CVS Health: Promoting Drug Adherence

By: Leslie John, John Quelch and Robert Huckman
Email mking@hbs.edu for a courtesy copy.

This Teaching Note explains the theory of the case and teaching plan for the case: CVS Health: Promoting Drug Adherence (515010). The case finds Helena Foulkes, Executive... View Details
Keywords: Medication Adherence; Affordable Care Act (ACA); Marketing Strategy; Communication Strategy; Customer Value and Value Chain; Decisions; Health Care and Treatment; Goals and Objectives; Resource Allocation; Marketing Communications; Consumer Behavior; Measurement and Metrics; Service Delivery; Behavior; Motivation and Incentives; Social Issues; Information Technology; Value Creation; Health Industry; Pharmaceutical Industry; Insurance Industry; Public Relations Industry; Retail Industry; United States
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  • 26 Jan 2011
  • Working Paper Summaries

Conveniently Upset: Avoiding Altruism by Distorting Beliefs about Others

Keywords: by Rafael Di Tella & Ricardo Pérez-Truglia
  • 25 Sep 2007
  • First Look

First Look: September 25, 2007

of the "long tail" principle argue that lower transaction and search costs will lead to a shift away from hit content and cause more fragmentation in consumers' choices. This perspective is in sharp contrast with the more established View Details
Keywords: Martha Lagace
  • 07 Aug 2013
  • What Do You Think?

Is There Still a Role for Judgment in Decision-Making?

decision theory in which we were advised to construct decision trees, mapping outcomes, attaching values to each one, and estimating probabilities that various combinations of... View Details
Keywords: by James Heskett
  • 27 Jun 2016
  • Research & Ideas

These Management Practices, Like Certain Technologies, Boost Company Performance

practices require a certain level of competency and numeracy in the workforce.” The need for a skilled workforce to implement these management practices provides one explanation for why management differences aren’t so easily smoothed over through market competition,... View Details
Keywords: by Michael Blanding
  • 20 Apr 2015
  • Research & Ideas

The 5 Strategy Rules of Bill Gates, Andy Grove, and Steve Jobs

would adopt, such as Word, Internet Explorer, and Windows Media Player. Even more importantly, such platforms would allow creative developers outside your organization to add their unique value. Grove faced a crucial decision regarding... View Details
Keywords: by Michael Blanding; Computer
  • 13 Oct 2010
  • First Look

First Look: October 13, 2010

advertising agency industry: What accounts for the shift from bundling to unbundling of services and the slow pace of change? Using Evans and Salinger's (2005, 2008) cost-based theory of bundling, we develop a simple model of an agency's... View Details
Keywords: Sean Silverthorne
  • 23 Jun 2009
  • First Look

First Look: June 23

Download the paper: http://www.hbs.edu/research/pdf/09-139.pdf Optimal Taxation in Theory and Practice Authors:N. Gregory Mankiw, Matthew Weinzierl, and Danny Yagan Abstract We highlight and explain eight lessons from optimal tax View Details
Keywords: Martha Lagace
  • 04 Feb 2010
  • What Do You Think?

What’s the Best Way to Make Careful Decisions?

Summing Up What is the right mix between intuition and analysis? Several clear themes characterized responses to this month's column. Dominant among these was that the best way to reach a decision depends on a number of factors, including... View Details
Keywords: by James Heskett
  • 18 Feb 2015
  • First Look

First Look: February 18

power. Publisher's link: http://www.hachettebookgroup.com/titles/amy-cuddy/presence/9780316256575/ February 2015 Prentice Hall Managerial Accounting: Making Decisions and Evaluating Performance By: Datar, Srikant M., and Madhav V. Rajan... View Details
Keywords: Sean Silverthorne
  • 31 Jan 2008
  • Working Paper Summaries

Peer Effects and Entrepreneurship

Keywords: by Ramana Nanda & Jesper B. Sørensen
  • 27 Apr 2016
  • Research & Ideas

How the FBI Reinvented Itself After 9/11

missions. Three, it could have simply rejected the new national security mandate. In reality, it didn’t play out in any of those ways. “Nothing in prior theory led us to expect what we observed—in essence, structural ambidexterity... View Details
Keywords: by Carmen Nobel
  • 13 Feb 2020
  • Book

Open Your Organization to Honest Conversations

and know-it-all, they won’t get anywhere,” Beer says. “People at the top have more decision rights, and that gives them a sense of distance and sometimes a false sense of confidence that they have the answers to everything. But they... View Details
Keywords: by Dina Gerdeman
  • 15 Dec 2009
  • First Look

First Look: Dec. 15, 2009

challenges facing those who wish to use game theory to assist in strategic and tactical decision making. Purchase this overview: http://cb.hbsp.harvard.edu/cb/product/707475-PDF-ENG Merger of Equals: The... View Details
Keywords: Martha Lagace
  • 29 Jan 2008
  • First Look

First Look: January 29, 2008

Authors:Yonca Ertimur, Fabrizio Ferri, and Stephen R. Stubben Abstract We document the frequency of implementation of non-binding, majority-vote (MV) shareholder proposals and analyze the determinants and consequences of Boards' decisions... View Details
Keywords: Martha Lagace
  • 16 Jun 2021
  • HBS Case

Cruising in Crisis: How Carnival Is Riding Out the COVID-19 Storm

management, accepting the reality of the situation and taking big actions relatively quickly." Carnival’s success has been due in part to investors’ faith in the company’s ability to right itself, but corporate leaders also made some savvy business View Details
Keywords: by Michael Blanding; Travel
  • 14 Dec 2010
  • First Look

First Look: Dec. 14

Carliss Y. Baldwin Abstract The existing theory of modularity explains how modular designs create value. We extend this theory to address value appropriation. A product or process design that is modular with... View Details
Keywords: Sean Silverthorne

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