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All HBS Web
(840)
- People (2)
- News (279)
- Research (431)
- Multimedia (2)
- Faculty Publications (206)
- Other Article
The Market That Wasn't: The Non-emergence of the Online Grocery Category
By: Chad Navis, Greg Fisher, Ryan Raffaelli and Mary Ann Glynn
We examine the non-emergence of a potential new market category. In the late 1990s the entrepreneurial firms that attempted to sell groceries online attracted significant resources, made meaningful technological advancements and generated immense publicity, yet online...
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Navis, Chad, Greg Fisher, Ryan Raffaelli, and Mary Ann Glynn. "The Market That Wasn't: The Non-emergence of the Online Grocery Category." Proceedings of the Frontiers in Managerial and Organizational Cognition Conference 1 (September 2012).
- 11 Dec 2017
- News
Growing from Within
guest counts on a daily basis across the restaurant portfolio as well as operating metrics such as speed and accuracy of service and food quality. Also very important are customer and people metrics. The...
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- 14 Nov 2019
- News
Keeping Red Lobster Fresh
to do is work on is following a phased plan. And there are three phases to the plan. Phase one was fixing the fundamentals of the business, which are making sure you're operating well, making sure you got high-quality food and system....
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- 01 Mar 2015
- News
Feedback
herbs. Every time we go to the US, we think how late the market is in getting out a good frozen food chain. I hope Luvo will soon become a household name even for cooks without a microwave. —Denise Dampierre (MBA 1988) via alumni.hbs.edu...
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- 19 Nov 2020
- News
How Panera’s CEO Learned to Go Against the Grain
Photo courtesy of Panera Bread Photo courtesy of Panera Bread As the CEO of Panera Bread Co, Niren Chaudhary (AMP 191, 2016) was intent on finding ways to make sure the company’s workers weren’t left behind during the pandemic. The company invited its furloughed...
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- 01 Sep 2009
- News
From Bytes to Bites
in the food world are just several of the demands that have kept Thomas engaged in her new career. “Crisis management is the norm in the restaurant business,” she notes. “That doesn’t work for me because I was trained as an industrial...
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- 2015
- Working Paper
The Market That Wasn't: The Non-Emergence of the Online Grocery Category.
By: C. Navis, G. Fisher, Ryan Raffaelli and Mary Ann Glynn
In this paper, we examine the non-emergence of a potential new market category. In the late 1990s, the entrepreneurial firms that attempted to sell groceries online in the US attracted significant resources, made impressive technological advancements, and generated...
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- December 2010
- Teaching Note
The Full Yield (TN)
By: Ray A. Goldberg and Noemie Myriam Delfassy
Teaching Note for 911402.
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- 02 Dec 2013
- News
Do-It-Yourself Dinners Inspired a Booming Business
- 01 Sep 2004
- News
The Wisdom of Crowds
The judgments of many people regarding the merits of a restaurant, hotel, or bar trump a single reviewer’s opinion. That’s the philosophy behind the Zagat Survey leisure guides, and Ted Zagat (MBA 2004) has literally grown up with that concept: His parents founded the...
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- 01 Sep 2013
- News
Who Are We?
and complex amino acids.) 683 alumni work in the agriculture industry 1957 HBS professors Ray Goldberg (MBA 1950) and John H. Davis (MBA 1941) coin the term agribusiness 236 alumni work in the food and beverage industry 2,406 alumni list...
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Keywords:
Garry Emmons; Julia Hanna; Dan Morrell;
social media,;
Twitter;
SodaStream;
consulting;
consultant;
CEO;
farming;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services;
News, Library, Internet, and Other Services
- 01 Mar 2006
- News
Entrepreneur's Notebook with Paul Conforti and Kim Moore (both MBA '97)
Names: Paul Conforti and Kim Moore (both MBA ’97) Company: Finale Dessert Company (established 1998) Locations: Park Plaza, Boston & Harvard Square, Cambridge Web: www.finaledesserts.com With vision, fortitude, and a whole lot of chocolate, Paul Conforti and classmate...
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- August 2022 (Revised September 2023)
- Case
Evaluating the Impact of Hillside Harvest
By: Archie L. Jones, Mel Martin and Amy Klopfenstein
In fall 2021, the HBS Impact Investment Fund student team had just finished their last round of due diligence on the BIPOC-founded premium hot sauce company Hillside Harvest. They thought the business had a fine performance, showing potential to grow into a successful...
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- 01 Sep 2010
- News
The Sweet Spot
Dining on campus wouldn’t be the same without the daily confections created by the bakery staff based in the Kresge Hall kitchen. Here, Viennese executive pastry chef Andreas Horava and pastry cook Mary Beth Miskin put the finishing touches on sweets for the lunch...
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- 01 Mar 2005
- News
House of Bread on the Rise
McCANN: Former defense atforney learned the bakery business from scratch. The lessons Sheila McCann (OPM 24, 1996) learned from the surprising failure of her second House of Bread retail bakery turned out to be an essential ingredient in the company’s subsequent...
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- 01 Jun 2009
- News
The Maestro and the Market
food manufacturers, and the launch of an elBulli hotel and a chain of reasonably priced restaurants called Fast Good. But what is the balance between leveraging the Adrià/elBulli brand and breaking its core meaning? In a classroom...
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- Fast Answer
Challenges and Opportunities in the Restaurant Industry
sectors including restaurants and food retail. Relevant topics covered include: -consumer trends in dining out -restaurant and food service segments...
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- Profile
Evelyne White
fine-tune the model before tackling the more competitive cities that the traveler-oriented services are blanketing. Testing a few big markets periodically will help confirm whether the return is greater by sticking to small and medium in...
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- 11 Sep 2018
- News
Bringing Government Up to Code
government digital services like applying for food assistance have really not made their way into the 21st century in terms of the technology that's there. I think what you were looking at was some of the...
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