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- All HBS Web (926)
- Faculty Publications (122)
- 30 Mar 2018
- What Do You Think?
What Should Mark Zuckerberg Do?
who don’t realize there is a cost for Facebook’s “free” service. Miki Saxon recalled that “Tim Cook once said, ‘If it’s free, then you are the product.’ It seems that Americans are just waking up to that fact ” Malcolm Harper commented,... View Details
- 27 Sep 2021
- Blog Post
Working to Change the Food System
sugars or vegetable oils, using a lot less land and resources. It’s no secret that these are powerful organisms, but past attempts to scale production have faced challenging unit economics (high up-front capital costs for facilities,... View Details
- 20 Feb 2017
- Research & Ideas
Having No Life is the New Aspirational Lifestyle
is about saying, I am the scarce resource, and therefore I am valuable.” The business of busyness Marketers have already begun using such insights to target consumers, flattering them by implying how valuable their time is in order to... View Details
Keywords: by Michael Blanding
- 21 Apr 2021
- Research & Ideas
The Pandemic Conversations That Leaders Need to Have Now
Pandemic Worries: Uncertainty, Employees, and Kids Cut Payroll Costs with Transparency, Fairness, and Compassion Good Leadership Is an Act of Kindness Keep Your Weary Workers Engaged and Motivated The COVID Two-Step for Leaders: Protect... View Details
- 10 Oct 2011
- Research & Ideas
Retailing Revolution: Category Killers on the Brink
model. Amazon leverages its higher inventory turns, lower investments in physical assets, and faster cash conversion cycle to deliver up to 20 percent cost savings to the consumer. At a 5 percent price advantage, consumers might not see... View Details
- 19 Sep 2016
- Research & Ideas
Why Isn't Business Research More Relevant to Business Practitioners?
one’s pre-tenure years when the opportunity cost of time seems especially high,” he writes. Colleague David A. Moss concurs. “The first priority should always be to identify truly important problems to work on,” says Moss, the Paul Whiton... View Details
- Web
2024 Reunion Presentations - Alumni
focus on entrepreneurial actors trying to deliver better health and education outcomes at a lower cost and requiring less time to more people. He also will discuss the role of ventures in addressing climate change. Some of the... View Details
- 03 May 2010
- Research & Ideas
What Is the Future of MBA Education?
changed, and with it the security that used to come almost automatically with an MBA degree. [ ] High-paying jobs are no longer guaranteed to graduates, and the opportunity costs of two years of training—especially for those who still... View Details
- 18 Oct 2018
- Research & Ideas
How to Use Free Shipping as a Competitive Weapon
consumer behavior, Ngwe and Chen analyzed sales data from Southeast Asian fashion retailer Zalora in the Philippines. Because the data included the company's startup period, encompassing more than two million orders from 2012 to 2016, the... View Details
- 10 Jan 2008
- Sharpening Your Skills
Sharpening Your Skills: Operations Management
Sharpening Your Skills dives into the HBS Working Knowledge archives to bring together articles on ways to improve your business skills. Questions to be answered: Can "lean" productions methods improve service industries? How can a company's View Details
- 23 Mar 2010
- First Look
First Look: March 23
are sufficiently large, a pure-strategy equilibrium exists where both B firms are active in the market. Although there is competition in the complement market, the monopoly Firm A may earn lower profits in this environment. Consequently, A may prefer to accept lower... View Details
Keywords: Martha Lagace
- 02 Jun 2010
- First Look
First Look: June 2
one where orders need to be made before demand is realized. In our analysis, the latter situation corresponds to a newsvendor model with the additional decision of choosing a sales effort to increase demand at a View Details
Keywords: Martha Lagace
Ralph S. Larsen
Larsen reorganized J&J and managed its costs in order to improve its efficiency and reduce operating expenses. Between 1994-1999, the annual operating costs were reduced by... View Details
Keywords: Healthcare
- 13 May 2008
- First Look
First Look: May 13, 2008
procedures of Pratt (2007), including the Nash bargaining procedure, satisfy this. Other prominent efficient procedures do not. In two-agent problems, reducing the feasible set between the solution and one agent's maximum point increases the utility View Details
Keywords: Martha Lagace
- 24 Feb 2014
- Research & Ideas
Busting Six Myths About Customer Loyalty Programs
retailing. The six myths can be classified in three groups: (1) architecture of shopper reward (size and convexity of rewards), (2) architecture of retailer rewards (sustainable profitability and horizontal competition), (3) type of... View Details
Herbert D. Kelleher
Kelleher is the founder of a low cost and highly profitable airline. Southwest has refined the low-cost, no-frills, no-reserved seats approach to air travel, providing over 2,300 flights daily to about 52 cities in 26 states, with a fleet... View Details
Keywords: Transportation
Dwane L. Wallace
In 1936, Wallace took complete control of Clyde Cessna Aircraft and set out to make it the #1 light plane manufacturer. Wallace’s sharp engineering skills allowed him to create high quality, low cost planes that could be made on efficient... View Details
Keywords: Automotive & Aerospace
- Web
Staff Catering Guidelines | About
order is placed. Please note that a member of the Catering team is happy to work with you in identifying lower cost alternatives for your meeting or event. For more information about how to View Details
- Portrait Project
Josh Solera
the take-out order into the computer system. Twenty minutes later, my take-out orderer arrived – an elderly gentleman. His food was being finished, so we got to talking; he wanted to know about my life, what... View Details
- 26 Jul 2010
- Research & Ideas
Yes, You Can Raise Prices in a Downturn
higher prices," says Frank V. Cespedes, a senior lecturer at Harvard Business School, who spent 12 years running a professional services firm. That's right. Higher prices, not lower. “Competing on price is ultimately a bet on your View Details