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- All HBS Web
(8,999)
- People (48)
- News (2,743)
- Research (4,012)
- Events (40)
- Multimedia (66)
- Faculty Publications (1,510)
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- 01 Mar 2004
- What Do You Think?
Are Customer Loyalty Initiatives Worth the Investment?
to let customers acquire points or miles or any loot unconnected to the product they are using . . . It's about customers and suppliers caring for each other's success." As Alan de Winter put it, "A consistently well-delivered... View Details
Keywords: by James Heskett
- 26 Oct 2010
- First Look
First Look: October 26, 2010
(retained earnings) is cheaper than external equity (share issues). If there are no perfect substitutes for equity finance, payout taxes may have an effect on the investment of firms. High taxes will favor investment by firms that can finance internally. View Details
Keywords: Sean Silverthorne
- 26 Oct 2009
- Lessons from the Classroom
The New Deal: Negotiauctions
Back in 2001, I wanted to test some theoretical predictions about negotiations versus auctions. At the time I was co-course head for the first-year required course on Negotiation at HBS, so I designed an elaborate experiment that View Details
Keywords: by Julia Hanna
- 08 Sep 2003
- Research & Ideas
A Bold Proposal for Investment Reform
third party, the stock exchange, take responsibility for these functions. Stock exchanges' interests are the creation of a well-functioning capital market, where good and bad news are equally likely to be disclosed in a timely fashion.... View Details
- 14 Sep 2009
- Research & Ideas
Understanding Users of Social Networks
that they are not looking for a job, even if they are. Empirical Evidence With these general ideas of why people use these sites, Piskorski examined weblogs of social networking sites (not LinkedIn) to see what people did when they were... View Details
- 01 May 2009
- What Do You Think?
Do Innovation and Entrepreneurship Have to Be Incompatible with Organization Size?
still come from one source, search and advertising, despite the organization's emphasis on providing time and an organization for innovation among its associates. I remembered the airline Song, which had introduced service innovations... View Details
Keywords: by Jim Heskett
- 12 Oct 1999
- Research & Ideas
Media Metamorphosis: Advertising in the Technology Age
commission on advertisers' outlays for media time and space. As the working paper points out, buying media time and space is a two-step process. The first, which the researchers refer to as the intermedia... View Details
- 12 Nov 2018
- Research & Ideas
'Always On' Isn't Always Best for Team Decision-Making
and high performers draw on them less. NEXT UP: NEW COLLABORATION TOOLS Not all intermittency is gone, despite management trends and collaboration tools pushing the always-on ethos. Sprints used by agile teams are an example of... View Details
Keywords: by Roberta Holland
- 01 May 2006
- What Do You Think?
Who Will Cast a Longer Shadow on the 21st Century: Friedman or Galbraith?
century." But I was struck by the number of respondents who suggested that the ideas of both Friedman and Galbraith had relevance, perhaps at different times and in different places. Henry Kwok wrote, "They brought to View Details
Keywords: by James Heskett
- 23 May 2011
- Op-Ed
Leading and Lagging Countries in Contributing to a Sustainable Society
that integrate neither one.) In order to determine the extent to which investor behavior is changing, we used data made available to us from Bloomberg showing the number of View Details
Keywords: by Robert G. Eccles & George Serafeim
- 19 Sep 2018
- Sharpening Your Skills
Say Again? Uncommon Advice for Common Business Problems
showed, adopting radical simplicity can be the best approach to team creativity. Perhaps the best way to bolster innovation in employees is to draw a curtain around them, literally. It could well be that the best career decision you ever make is to take a pay cut in... View Details
Keywords: by Sean Silverthorne
- 30 Nov 2016
- Op-Ed
Where Could More Regulation Help Small Businesses? Online Lending.
regulators should pursue to meet these ends, and ultimately achieve a more efficient market in small business lending. Doing so will help small businesses focus more of their time doing what they do best: growing their business, creating... View Details
- 24 Jun 2002
- Research & Ideas
Building ’Brandtopias’—How Top Brands Tap into Society
Customers value some of the most powerful brands in the world primarily for their "cultural value": They provide imaginative resources that people use to build their identities. These are what Harvard Business School professor... View Details
Keywords: by Martha Lagace
- 01 Oct 2001
- Research & Ideas
Five Questions for Stuart Gilson
the process. In the U.S., bankruptcy can also be used to revitalize the business—for example, by allowing companies to reject unfavorable leases, or sell unwanted assets in a competitive auction. The second reason to restructure is to... View Details
Keywords: by Sean Silverthorne
- 19 Dec 2012
- Research & Ideas
How to be Extremely Productive
the meeting starts, it's a signal that the person in charge hasn't laid the groundwork for a productive use of time. There should be adequate time in advance for everyone to prepare for a thoughtful... View Details
Keywords: by Deborah Blagg
- 18 Jun 2001
- Research & Ideas
Caught in the Cogs: When Manufacturing and IT Meet
all their attention on running the factory, while leaving IT concerns to others. Now, he affirmed, "IT is not something you can use as support to help get the 'real work' done; instead, it has become integrated with the whole... View Details
Keywords: by Jim Aisner
- 05 Jul 2004
- What Do You Think?
Work-Life: Is Productivity in the Balance?
threaten our world competitiveness. It may actually help us find ways to be more productive." Susan Seitel agreed, saying "there are ways to have both and we have proof. The country's dramatically increasing output comes... View Details
Keywords: by James Heskett
- 27 Dec 2015
- Research & Ideas
The Most Popular Stories and Research Papers of 2015
professors weigh in with their views on leadership in action. Clay Christensen’s Milkshake Marketing (20,015) About 95 percent of new products fail. The problem often is that their creators are using an ineffective market segmentation... View Details
- 12 Feb 2016
- Op-Ed
The Real Jobs Tragedy in the US: We've Lost the Skills
States economy maintained a steady pace in job growth of about 2 percent a year. The US labor force participation rate reflected that, growing robustly for the four decades from 1947 to 1997. Around 2001, both those indicators of the... View Details
- 17 Nov 2015
- Lessons from the Classroom
How Activist Investors Became Respectable
described as a vulture capitalist, now gets a serious hearing when he urges Apple to make better use of its billions in cash or Dell to improve the terms of a management buyout. Today, university endowments and state pension funds invest... View Details