Evaluating Business Performance - Publications - Faculty & Research

25 Jun 2013
First Look

First Look: June 25

http://www.people.hbs.edu/amusacchio/Leviathan/toc.htm 2006 pub Inflated Applicants: Attribution Errors in Performance Evaluation by Professionals By: Swift, S. A., D. Moore, Z. Sharek, and F. Gino... View Details

Keywords: Anna Secino

2003
Article

The Influence of Culture and Corporate Governance on the Characteristics that Distinguish Superior Analysts

By: Michael B. Clement, Lynn Rees and Edward Swanson

We identify characteristics of financial analysts that have been shown to be associated with relative forecast accuracy in the United States and examine these characteristics within 10 countries. We find that relative forecast accuracy is influenced by years of... View Details

Keywords: Forecasting and Prediction; Performance Evaluation

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February 2021
Tutorial

Assessing Prediction Accuracy of Machine Learning Models

By: Michael Toffel and Natalie Epstein

This video describes how to assess the accuracy of machine learning prediction models, primarily in the context of machine learning models that predict binary outcomes, such as logistic regression, random forest, or nearest neighbor models. After introducing and... View Details

Keywords: Machine Learning; Statistics; Experiments; Forecasting and Prediction; Performance Evaluation

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February 1998 (Revised January 1999)
Case

Rob Parson at Morgan Stanley (C) (Abridged)

A year after Rob Parson's manager decided to postpone Parson's promotion, Parson's new manager Gary Stuart faces the decision of promotion again. Stuart considers whether the efforts Parson had made were sufficient. View Details

Keywords: Management; Personal Development and Career; Performance Evaluation; Financial Services Industry

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06 Nov 2012
First Look

First Look: November 6

with firm value and operating performance persisted. Read the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1589731 Does Management Really Work? Authors: Nicholas Bloom, Raffaella Sadun, and John Van Reenen Publication:... View Details

Keywords: Sean Silverthorne

May 2011 (Revised January 2012)
Teaching Note

Risk Management at Wellfleet Bank: All That Glitters Is Not Gold (TN)

By: Anette Mikes

Teaching Note for 110011. View Details

Keywords: Credit; Risk Management; Governance; Performance Evaluation; Banking Industry

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December 2015
Case

Difficult Conversations and Dealing with Challenging Situations at Work: The Questionable Contributions

By: Boris Groysberg and Ann Leamon

Keywords: Organization Behavior; Feedback; Communication; Interpersonal Communication; Organizations; Performance Evaluation

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2005
Class Lecture

Just Enough: Defining Lifelong Success

By: Howard Stevenson

Keywords: Performance Evaluation; Personal Development and Career

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2018
Working Paper

How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections

By: Maria Ibanez and Michael W. Toffel

Many production processes are subject to inspection to ensure they meet quality, safety, and environmental standards imposed by companies and regulators. Inspection accuracy is critical to inspections being a useful input to assessing risks, allocating quality... View Details

Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Performance Evaluation; Food and Beverage Industry; Service Industry

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21 Feb 2012
First Look

First Look: Feb. 21

the institute's culture, which had previously allowed faculty scientists complete autonomy over their research. Center leaders are required to develop a business plan, adhere to agreed-upon performance... View Details

Keywords: Sean Silverthorne

2007
Chapter

Assessing and Improving the Safety of Internet Search Engines

By: Benjamin Edelman

Keywords: Internet and the Web; Search Technology; Performance Evaluation; Performance Improvement; Safety; Information Technology Industry

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15 Jul 2014
First Look

First Look: July 15

performance to provide quantitative insight into the link between a firm's business model choices and its profit consequences. The method is applied to Walmart by building a qualitative representation of its... View Details

Keywords: Carmen Nobel

14 Jan 2014
First Look

First Look: January 14

the aftermath of the 2008 recession, the asset management firm BlackRock was busy charting a course for growth. Its revenues, profits, and stock price all performed consistently through this tumultuous... View Details

Keywords: Sean Silverthorne

26 Jan 2016
First Look

January 26, 2016

a set of practices to guide firms as they adopt ambidexterity. Senior leadership is crucial here. We discuss the importance of leading in a consistently inconsistent fashion. Readers will come away with a new understanding of how to improve their existing View Details

Keywords: Sean Silverthorne

Article

Values, Purpose, Meaning, and Expectations: Why Culture and Context Matter

By: Rosabeth M. Kanter

The "rational person" standard, based on assumptions of economic self-interest, has long prevailed in legal reasoning. But understanding of decision making, behavioral choices, and possibilities for action must be enlarged to include a variety of factors that give... View Details

Keywords: Standards; Interests; Decision Making; Behavior; Value; Groups and Teams; Performance Expectations; Organizational Culture; Leadership; Business Cycles; Forecasting and Prediction; Motivation and Incentives

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2010
Working Paper

CREATING LEADERS WORKSHOP: Mastering the Principles and Effective Delivery of 'The Ontological Leadership Course' (PDF File of PowerPoint Slides)

By: Werner Erhard, Michael C. Jensen, Kari L. Granger and Joseph J. DiMaggio M.D.

This workshop is designed to support participants in gaining mastery in the delivery of our new course: "Being A Leader and the Effective Exercise of Leadership: An Ontological Model." The Workshop was delivered at the United States Air Force Academy (July 13 - 16,... View Details

Keywords: Curriculum and Courses; Values and Beliefs; Globalization; Policy; Leadership Development; Goals and Objectives; Performance Capacity; Social and Collaborative Networks

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June 1998
Article

Reward, Intrinsic Motivation, and Creativity

By: B. A. Hennessey and T. M. Amabile

Comments on R. Eisenberger and J. Cameron's (see record 1996-06440-007) discussion on the impact of reward on creativity. The authors argue that Eisenberger and Cameron overlooked or failed to adequately explain several demonstrations of lower creativity on rewarded... View Details

Keywords: Creativity; Motivation and Incentives; Performance Evaluation

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October 2015
Teaching Note

Clef Company: Turnover

By: Frank V. Cespedes

Clef Company sells keys and other products to retail outlets, which then sell these products to consumers. The case concerns turnover in Clef's sales force in the context of company strategy, financial performance, and a day in the life of a Clef salesperson. Among... View Details

Keywords: Sales; Marketing; Strategy; Marketing Strategy; Performance Evaluation; Retail Industry; Consumer Products Industry; United States

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