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Show Results For
-
All HBS Web
(7,721)
- People (9)
- News (1,373)
- Research (5,568)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,945)
- 02 Sep 2014
- First Look
First Look: September 2
https://www.hbs.edu/faculty/Pages/download.aspx?name=14-062.pdf September 2014 Managing Consumer Services: Factory or Theater Customer Experience and Service Design By: Karmarkar, Uday, and Uma R. Karmarkar...
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Sean Silverthorne
- January–February 2014
- Article
IDEO's Culture of Helping
By: Teresa Amabile, Colin M. Fisher and Julianna Pillemer
Leaders can do few things more important than encouraging helping behavior within their organizations. In the highest-performing companies, it is a norm that colleagues support one another's efforts to do the best work they can. That has always been true for efficiency...
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Keywords:
Management Style;
Behavior;
Attitudes;
Organizational Culture;
Relationships;
Social and Collaborative Networks
Amabile, Teresa, Colin M. Fisher, and Julianna Pillemer. "IDEO's Culture of Helping." Harvard Business Review 92, nos. 1-2 (January–February 2014): 54–61.
- 2011
- Working Paper
Top Executive Background and Financial Reporting Choice
By: Francois Brochet and Kyle Travis Welch
We study the role of executive functional background in explaining management discretion in financial reporting. Taking goodwill impairment as our reporting setting, we focus on top executives (CEOs and CFOs) whose employment history includes experience in investment...
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Keywords:
Financial Reporting;
Goodwill Accounting;
Experience and Expertise;
Decision Choices and Conditions;
Managerial Roles;
Agency Theory
Brochet, Francois, and Kyle Travis Welch. "Top Executive Background and Financial Reporting Choice." Harvard Business School Working Paper, No. 11-088, February 2011. (Revised November 2011.)
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
a board member, I’ve unfortunately had to confront these issues. The McDonald’s board faced these issues in October 2019. The company’s CEO at the time, Steve Easterbrook, was found to have “engaged in a consensual relationship with an...
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by James Heskett
- 22 Jul 2014
- First Look
First Look: July 22
use process mapping and time-driven activity-based costing to measure the costs of treating patients over a complete cycle of care for a specific medical condition. With valid outcome and cost information, managers and clinicians can...
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Sean Silverthorne
- 02 Aug 2017
- What Do You Think?
Summing Up: Why Can’t Organizations Engage Their Employees?
employee choice, they must in essence volunteer. Most managers or organizations do not see their employees as part of a volunteer workforce.” The idea that engagement is a personal, one-on-one, matter came through clearly in the comments....
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by James Heskett
- 01 Mar 2014
- News
Generation Next
group's majority stake in the rural retailer was sold, and the poultry business was placed in a joint venture with US-based Tyson Foods. The most significant changes came at the top. In August 2007, the managing director—a longtime Godrej...
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- February 2011 (Revised September 2013)
- Case
Sound Group China: Urban Waste Entrepreneurs
By: John D. Macomber, Chad M. Carr and Fan Zhao
Private sector entrepreneur in China with advanced solid waste management capability competes with state owned enterprises and also government policies supporting a rival technology. Wen Yibo has used engineering expertise and political savvy to build a major privately...
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Keywords:
Private Sector;
Public Sector;
Service Delivery;
Business and Government Relations;
Environmental Sustainability;
Wastes and Waste Processing;
Urban Development;
Utilities Industry;
China
Macomber, John D., Chad M. Carr, and Fan Zhao. "Sound Group China: Urban Waste Entrepreneurs." Harvard Business School Case 211-086, February 2011. (Revised September 2013.)
- 31 Jan 2012
- First Look
First Look: Jan. 31
avoidable ways. This article is based on the analysis of hundreds of work diaries from professionals describing everyday events that involved high-level managers in their companies. The analysis uncovered four major types of actions that...
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Keywords:
Sean Silverthorne & Carmen Nobel
- October 2022 (Revised June 2024)
- Case
Driving Decarbonization at BMW
The case describes BMW’s electrification and decarbonization strategy, and how the company measured carbon emissions throughout the life cycle of its vehicles and used tools like carbon abatement cost curves to evaluate decarbonization opportunities. In mid-2022,...
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Keywords:
Decarbonization;
Climate Change;
Environment;
Sustainability;
Carbon Accounting;
Carbon;
Carbon Abatement;
Electric Vehicles;
Automobiles;
Transportation;
Environmental Accounting;
Environmental Management;
Environmental Sustainability;
Accounting;
Strategy;
Technological Innovation;
Supply Chain;
Business and Stakeholder Relations;
Transportation Industry;
Auto Industry;
Battery Industry;
Germany;
China;
United States;
Europe
Lu, Shirley, George Serafeim, and Michael W. Toffel. "Driving Decarbonization at BMW." Harvard Business School Case 123-008, October 2022. (Revised June 2024.)
- 22 Feb 2018
- Book
The New History of American Capitalism
Desan look to how scholars in history, law, and political science are redefining capitalism in light of the American experience. Essayists write on such diverse subjects as markets, selling of slave clothing, the Gilded Age, women’s rights, money and finance, risk...
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Keywords:
Manufacturing
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
relationship that many scholars have claimed could greatly improve governance in many third world nations: the United States ran the currency, provided aid, posted an official inside the Panamanian government, and operated one of the...
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- Research Summary
Current Research
Information Dissemination in Capital Markets
Seeking to bridge economic theory and the role of individuals, Professor Brochet researches the transmission of information in capital markets. He has investigated the effects of information... View Details
- 16 May 2000
- Research & Ideas
Getting the Message: How the Internet is Changing Advertising
help corporations build relationships between their brands and their customers in the online marketspace. The Price Of Privacy The power of these new technologies and their ability to shadow an individual's...
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by Susan Young
- 09 Jan 2006
- Research & Ideas
When Benchmarks Don’t Work
counterproductive. Companies should save the benchmarking surveys for commoditized processes or services. Benchmarking became popular several decades ago as part of the total quality management movement. An IBM executive defined it as...
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- Article
Fixing What Really Ails Japan
By: Michael E. Porter and Hirotaka Takeuchi
Conventional wisdom claims that Japan’s “economic miracle” stemmed from its unique model of government guidance and its revolutionary corporate management techniques. An in-depth study proves this seriously wrong. Rampant government intervention has caused more...
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Keywords:
Leadership;
Competition;
Innovation and Invention;
Business and Government Relations;
Japan
Porter, Michael E., and Hirotaka Takeuchi. "Fixing What Really Ails Japan." Foreign Affairs 78, no. 3 (May–June 1999): 66–81.
- 01 Oct 2001
- Research & Ideas
Organizing the Family-Run Business
Figure 1. Senior management is the organizing mechanism and voice of the employees. The family council and family assembly are the organizing mechanisms and voice of the family. The board of directors is the principal organizing mechanism...
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- Web
Diversity and Inclusion - Christensen Center for Teaching & Learning
with curiosity, candor, and respect. Discussing Sensitive Topics Approaches for managing the discussion of sensitive topics include purposeful actions at the beginning of class, at the time a challenging moment occurs in class, and at the...
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- Web
1.9 Course Registration - MBA
General Policies 5. Technology, Copyright, & Publishing Policies 6. Important Contact Information Course scheduling is managed through the Registrar’s Office. Required Curriculum Academic courses in the first year of the MBA Program are...
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- Article
A Head Start on Succession
By: Joseph L. Bower
Our studies of CEO succession over the past several years have shown some improvements in the trends in CEO turnover, often resulting from outside pressures for improved oversight and better corporate governance. The next step in improving CEO succession—and ultimately...
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Keywords:
Investment Return;
Corporate Governance;
Governing and Advisory Boards;
Leadership Development;
Management Practices and Processes;
Management Succession;
Management Teams;
Business and Shareholder Relations
Bower, Joseph L. "A Head Start on Succession." Strategy + Business, no. 51 (Summer 2008): 84–85.