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Show Results For
-
All HBS Web
(9,289)
- People (40)
- News (3,003)
- Research (3,935)
- Events (38)
- Multimedia (125)
- Faculty Publications (2,702)
- 31 Jan 2007
- HBS Case
When Good Teams Go Bad
What could better symbolize high-level business performance than an eight-oared crew team rowing in perfect unison, their boat powered by a selfless collaboration of strength, skill, and shared purpose? It's no wonder that advertisers...
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by Garry Emmons
- Article
Beyond the Target Customer: Social Effects in CRM Campaigns
By: Eva Ascarza, Peter Ebbes, Oded Netzer and Matthew Danielson
Customer relationship management (CRM) campaigns have traditionally focused on maximizing the profitability of the targeted customers. The authors demonstrate that in business settings characterized by network externalities, a CRM campaign that is aimed at changing the...
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Keywords:
Social Effects;
Field Experiment;
Mobile;
Customer Relationship Management;
Network Effects;
Consumer Behavior
Ascarza, Eva, Peter Ebbes, Oded Netzer, and Matthew Danielson. "Beyond the Target Customer: Social Effects in CRM Campaigns." Journal of Marketing Research (JMR) 54, no. 3 (June 2017): 347–363.
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
running on microprocessors; NTT DoCoMo, Japan's leading mobile phone operator and creator of the pioneering i-mode mobile Internet platform, has expanded i-mode from communications View Details
- Article
Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults
By: Arthur Kleinman, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu and Fawwaz Habbal
Population aging is a defining demographic reality of our era. It is associated with an increase in the societal burden of delivering care to older adults with chronic conditions or frailty. How to integrate global population aging and technology development to help...
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Keywords:
Health Care and Treatment;
Age;
Service Delivery;
Information Technology;
Collaborative Innovation and Invention
Kleinman, Arthur, Hongtu Chen, Sue E. Levkoff, Ann Forsyth, David E. Bloom, Winnie Yip, Tarun Khanna, Conor J. Walsh, David Perry, Ellen W. Seely, Anne S. Kleinman, Yan Zhang, Yuan Wang, Jun Jing, Tianshu Pan, Ning An, Zhenggang Bai, Jiexiu Wang, Qing Liu, and Fawwaz Habbal. "Social Technology: An Interdisciplinary Approach to Improving Care for Older Adults." Art. 729149. Frontiers in Public Health 9 (2021).
- 2014
- Working Paper
Sharing Design Rights: A Commons Approach for Developing Infrastructure
By: Nuno Gil and Carliss Y. Baldwin
This study empirically investigates the relationship between design structure and organization structure in the context of new infrastructure development projects. Our research setting is a capital program to develop new school buildings in the city of Manchester, UK....
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Gil, Nuno, and Carliss Y. Baldwin. "Sharing Design Rights: A Commons Approach for Developing Infrastructure." Harvard Business School Working Paper, No. 14-025, September 2013. (Revised January 2014.)
- Web
Campus - MBA
to learn, to connect, to lead. Campus Tour Take our virtual tour to experience the MBA on campus. Community Explore the diverse student body, partners & families, and other inclusive View Details
- 23 Aug 2021
- Research & Ideas
Why White-Collar Crime Spiked in America After 9/11
prosecution. These cases require agents to sift through vast amounts of data and sometimes physically surveil suspects—cost- and time-intensive efforts, Nguyen notes. FBI investigates Muslim View Details
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by Jay Fitzgerald
- Web
Develop Your Career Vision - Alumni
allow you to make your best contributions. Community: Complete the Community exercise . This exercise will help you identify the type of organizational culture, team, and individuals that allow you to thrive...
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- Web
How I Spent My HBS 2+2 Deferral: Jada Haynes - MBA
Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA...
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- Web
Cold Calling - Christensen Center for Teaching & Learning
calling has three key objectives: Establish and reinforce high expectations for student preparation Provide a developmental opportunity for the opening student with respect to content mastery, critical thinking, View Details
- 22 Feb 2018
- Book
The New History of American Capitalism
communicate reality. Timothy Mitchell, for example, explores how the parameters of economic expertise shape the questions the discipline investigates, while others have scrutinized how data and statistics...
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Keywords:
Manufacturing
- 29 Jan 2018
- Book
How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster
family members, emergency response teams, rescue workers, and reporters poured into the vicinity. Meanwhile, the Chilean mining community dispatched experts, drilling machines, View Details
- Web
Financial Accounting Online Course | HBS Online
understand financial statements and communicate financial results. My job is project-based, and I'm currently leading the operational functions of a system-wide IT...
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- 06 Oct 2023
- Blog Post
Short Intensive Programs 2024 Preview: From Climate Change to Formula 1
inclusion, and the skills to communicate across differences and be leaders in diverse environments? What types of teaching methodologies—classroom experiences, guest speakers,...
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A New Approach to Building Your Personal Brand
For better or worse, in today's world everyone is a brand. Whether you're applying for a job, asking for a promotion, or writing a dating profile, your success will depend on getting others to recognize your value. So, you need to get comfortable marketing yourself. In...
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- 11 Apr 2022
- Research & Ideas
A World of Difference: What Keeps Companies from Becoming More Inclusive
in part because their backs were killing them when they worked at home, and they weren’t allowed to bring their office chairs home. The policy communicated a lack of empathy View Details
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by Jen McFarland Flint
- 06 Oct 2020
- Sharpening Your Skills
18 Tips Managers Can Use to Lead Through COVID's Rising Waters
potentially have a role for everyone in which they feel they can contribute to overcoming the uncertainty, overcoming the crisis. Community. All of us live in communities. so it’s extremely important that we set an example, model behaviors that are View Details
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by Sean Silverthorne
- 13 Jul 2021
- News
Outrage Spreads Faster on Twitter: Evidence from 44 News Outlets
- 05 May 2022
- HBS Case
College Degrees: The Job Requirement Companies Seek, but Don't Really Need
who possess not only the hard skills to do technical work, but soft skills, such as communicating and managing, the note asserts. On the flip side, employees who are over-educated for their work tend to...
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by Jay Fitzgerald
- Web
Partners - Case Method Project
NE 3 of 9 Lucas Kendle Bryan Community Focus Program Lincoln, NE NE 4 of 9 Brittney Norton Boys Town High School Boys Town, NE NE 5 of 9 Terrence O'Donnell Bryan High School Omaha, NE NE 6 of 9 Kristin San Bento William M Davies Jr.,...
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