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Show Results For
-
All HBS Web
(5,980)
- People (9)
- News (1,025)
- Research (4,333)
- Events (16)
- Multimedia (8)
- Faculty Publications (3,203)
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
"The biggest transition? Establishing a new Zoom account." Leadership integration—ensuring a fit between the acquiring firm’s top management and the team leader—has become part of the courtship phase. And remote work has radically...
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- May 29, 2018
- Article
Building Your Own Network When You're Part of a Family Business
By: Josh Baron and Judy Lin Walsh
Baron, Josh, and Judy Lin Walsh. "Building Your Own Network When You're Part of a Family Business." Harvard Business Review (website) (May 29, 2018).
- April 2020
- Case
Cockpit Dynamics in Air France 447 and United 232
By: Amy C. Edmondson and Joshua Raymond
This case compares leadership and team dynamics between the cockpit crews in two renowned passenger airline crashes, twenty years apart: Air France 447 in 2009 and United 232 in 1989. The key dimensions of difference across the cases include organization and task...
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Keywords:
Teams;
Team Launch;
Crisis Management;
Groups and Teams;
Leadership;
Communication;
Air Transportation Industry
Edmondson, Amy C., and Joshua Raymond. "Cockpit Dynamics in Air France 447 and United 232." Harvard Business School Case 620-127, April 2020.
- March 2015
- Case
MELF and Business Culture in the Twin Cities (A)
By: Clayton S. Rose and David Lane
Leaders of the many Fortune 500 firms headquartered in Minneapolis-St. Paul have a long history of engaging collectively, and with educational, political and social leaders, to deal with important community issues. Focusing on the participation of leading CEOs in the...
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Rose, Clayton S., and David Lane. "MELF and Business Culture in the Twin Cities (A)." Harvard Business School Case 315-078, March 2015.
- July 1998 (Revised November 1998)
- Supplement
The Pellegrins (B)
By: John A. Davis
Supplements the (A) case.
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Keywords:
Decisions;
Management Succession;
Family and Family Relationships;
Family Ownership;
Publishing Industry
Davis, John A. "The Pellegrins (B)." Harvard Business School Supplement 899-010, July 1998. (Revised November 1998.)
- 29 Nov 2004
- Research & Ideas
Caves, Clusters, and Weak Ties: The Six Degrees World of Inventors
definitions of a small world. In layman's terms, the best way to think about a small-world network is that there are local clusters, much like caves. Within these caves you have a small clan of people tightly connected together, with strong View Details
- July 2003 (Revised December 2003)
- Case
Investment Policy at New England Healthcare
By: Jay O. Light, Luis M. Viceira and Akiko M. Mitsui
The Investment Committee of New England Healthcare must decide how to invest three long-term investment pools: a long-term, endowment-type fund and two pension plans. In particular, the committee is evaluating whether the two pension funds--one is a "final salary"...
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Keywords:
Decisions;
Asset Management;
Investment;
Investment Portfolio;
Policy;
Taxation;
Health Industry;
England
Light, Jay O., Luis M. Viceira, and Akiko M. Mitsui. "Investment Policy at New England Healthcare." Harvard Business School Case 204-018, July 2003. (Revised December 2003.)
- 01 Mar 2005
- News
In the Blood
million. Clay didn’t own the horse, but he makes a standard commission of 5 percent on managing the sale of some 250 horses a year like her. Boarding and sales are two facets of his business, Clay explains; he also breeds his own mares,...
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- 01 Oct 1996
- News
No Bull — Nancy E. Havens-Hasty (MBA 1971)
female corporate finance associate at Kidder, she became an equity analyst two years later, covering the computer industry. Joining Bear Stearns in 1979 as a risk arbitrage analyst, she rose to number two in the worldwide risk arbitrage department and View Details
Keywords:
Linda Goodspeed
- February 2000 (Revised March 2004)
- Case
Venture Law Group (A)
By: Thomas J. DeLong, Ashish Nanda and Scott D Landry
Craig Johnson, Venture Law Group's (VLG) chairman, founded VLG in 1993 with a goal of "zero voluntary turnover." In late 1998, Johnson faces the departure of three important partners, prompting himself to ask what VLG can do in the midst of an "economic hurricane" that...
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Keywords:
Business Model;
Customer Relationship Management;
Partners and Partnerships;
Retention;
Legal Services Industry
DeLong, Thomas J., Ashish Nanda, and Scott D Landry. "Venture Law Group (A)." Harvard Business School Case 800-065, February 2000. (Revised March 2004.)
- 18 Nov 2008
- First Look
First Look: November 18, 2008
the position of Brand Development Manager (BDM) to build the company's presence, sales, and relationships with its retail customers. After one year, the CEO, CFO and President must evaluate the impact of the...
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Keywords:
Martha Lagace
- November 1994 (Revised October 2011)
- Background Note
Innovation: A Customer-Driven Approach
By: Marco Iansiti, Thomas J. Kosnik and Ellen Stein
Provides a selection of methodologies for the investigation of user needs, concept development, and product design.
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Iansiti, Marco, Thomas J. Kosnik, and Ellen Stein. "Innovation: A Customer-Driven Approach." Harvard Business School Background Note 695-016, November 1994. (Revised October 2011.)
- October 2023 (Revised February 2024)
- Technical Note
Design and Evaluation of Targeted Interventions
By: Eva Ascarza and Ta-Wei (David) Huang
Targeted interventions serve as a pivotal tool in business strategy, streamlining decisions for enhanced efficiency and effectiveness. This note delves into two central facets of such interventions: first, the design of potent decision guidelines, or targeting...
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Keywords:
Marketing;
Customer Relationship Management;
Analysis;
Design;
Business Strategy;
Retail Industry;
Apparel and Accessories Industry;
Technology Industry;
Financial Services Industry;
Telecommunications Industry
Ascarza, Eva, and Ta-Wei (David) Huang. "Design and Evaluation of Targeted Interventions." Harvard Business School Technical Note 524-034, October 2023. (Revised February 2024.)
- 01 Jun 1997
- News
New Releases
managerial formula. His book is designed to help managers understand that distinction and show them how to adapt and respond accordingly. The Service Profit Chain by James L. Heskett, W. Earl Sasser, Jr., and Leonard A. Schlesinger (Free...
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- 1995
- Chapter
Dealing with Blocking Coalitions and Related Barriers to Agreement: Lessons from Negotiations on the Oceans, the Ozone, and the Climate
Keywords:
Agreements and Arrangements;
Alliances;
Negotiation;
Environmental Sustainability;
Climate Change
Sebenius, James K. "Dealing with Blocking Coalitions and Related Barriers to Agreement: Lessons from Negotiations on the Oceans, the Ozone, and the Climate." In Barriers to Conflict Resolution, edited by Kenneth Arrow, Robert H. Mnookin, Lee Ross, Amos Tversky, and Robert Wilson, 150–182. New York: W.W. Norton & Company, 1995.
- 10 Aug 2022
- News
Four Ways to Communicate with More Empathy
- 09 Dec 2014
- First Look
First Look: December 9
Publications December 2014 Academy of Management Journal Harnessing Productive Tensions in Hybrid Organizations: The Case of Work Integration Social Enterprises By: Battilana, Julie, Metin Sengul, Anne-claire Pache, and Jacob Model...
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Keywords:
Sean Silverthorne
- 2017
- Working Paper
Inequality in Knowledge Repository Use in Scaling Service Operations
By: Melissa A. Valentine, Tom Fangyun Tan, Bradley R. Staats and Amy C. Edmondson
To scale service operations requires sharing knowledge across the organization. However, prior work highlights that individuals on the periphery of organizational knowledge sharing networks may struggle to access useful knowledge at work. A knowledge repository (KR)...
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Keywords:
Knowledge Repository;
Scaling Service Operations;
Fluid Teams;
Groups and Teams;
Knowledge Management;
Performance
Valentine, Melissa A., Tom Fangyun Tan, Bradley R. Staats, and Amy C. Edmondson. "Inequality in Knowledge Repository Use in Scaling Service Operations." Harvard Business School Working Paper, No. 13-001, July 2012. (Revised August 2017.)
- July 1979 (Revised December 1984)
- Case
Coal Strike of 1977-78 (C)
By: D. Quinn Mills and Richard O. von Werssowetz
Mills, D. Quinn, and Richard O. von Werssowetz. "Coal Strike of 1977-78 (C)." Harvard Business School Case 679-133, July 1979. (Revised December 1984.)
- 1998
- Chapter
Wage Bargaining, Labour Markets and Macroeconomic Performance in the Netherlands
By: Gunnar Trumbull, Anne Wren, Bob Hancke and David Soskice