Publications

Educators

2005
Class Lecture

Just Enough: Defining Lifelong Success

By: Howard Stevenson

Keywords: Performance Evaluation; Personal Development and Career

20 Feb 2008
First Look

First Look: February 20, 2008

information about how to switch to export crops, makes in-kind loans for the purchase of the agricultural inputs, and provides marketing services by facilitating the transaction with exporters. The experimental evaluation design randomly... View Details

Keywords: Martha Lagace

2018
Working Paper

How Scheduling Can Bias Quality Assessment: Evidence from Food Safety Inspections

By: Maria Ibanez and Michael W. Toffel

Many production processes are subject to inspection to ensure they meet quality, safety, and environmental standards imposed by companies and regulators. Inspection accuracy is critical to inspections being a useful input to assessing risks, allocating quality... View Details

Keywords: Assessment; Bias; Inspection; Scheduling; Econometric Analysis; Empirical Research; Regulation; Health; Food; Safety; Quality; Performance Consistency; Performance Evaluation; Food and Beverage Industry; Service Industry

SSRN

February 1997 (Revised April 1997)
Background Note

A Note on Plant Tours

Provides a framework for maximizing the value of a plant tour, or a single visit to an operation. There are three principal types of plant tours within this framework tht can provide information about four broad types of operational performance. View Details

Keywords: Operations; Performance Evaluation

Educators

2017
Working Paper

Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution

By: Alan MacCormack, Robert Lagerström, Martin Mocker and Carliss Y. Baldwin

The modern industrial firm increasingly relies on software to support its competitive position. However, the uncertain and dynamic nature of today’s global marketplace dictates that this software be continually evolved and adapted to meet new business challenges. This... View Details

Keywords: Information Systems; Software; Architecture; Modularity; Agility; Coupling; Applications and Software; Design; Decisions; Performance

SSRN

15 Feb 2011
First Look

First Look: Feb. 15

opportunities to cheat on tests are likely to engage in self-deception, inferring that their elevated performance is a sign of intelligence. This short-term psychological benefit of self-deception, however, can come with longer-term... View Details

Keywords: Sean Silverthorne

July–September 2012
Article

The (Un)Hidden Turmoil of Language in Global Collaboration

By: Tsedal Neeley, Pamela J. Hinds and Catherine D. Cramton

Companies are increasingly relying on a lingua franca, or common language (usually English), to facilitate cross-border collaboration. Despite the numerous benefits of a lingua franca, our research reveals myriad challenges that disrupt collaboration and contribute to... View Details

Keywords: Strategy; Loss; Spoken Communication; Performance Productivity; Research; Global Range; Problems and Challenges; Diversity; Cross-Cultural and Cross-Border Issues

Teaching Interest

Overview

By: Ethan S. Bernstein

Professor Bernstein currently teaches a second-year MBA course in Managing Human Capital (MHC). He is also the faculty chair for the Harvard Business School Online Developing Yourself as a Leader course and teaches in a variety of executive education... View Details

21 Aug 2012
First Look

First Look: August 21

Eccles, George Serafeim, and Jorge Amar Publication:Ideia sustentável (June 2012) Abstract An abstract is unavailable at this time. Read the paper: http://www.ideiasustentavel.com.br/2012/06/brasil-uma-sociedade-sustentavel/ Working PapersField Evidence on Individual... View Details

Keywords: Sean Silverthorne

16 Feb 2016
First Look

February 16, 2016

tools can be applied. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50595 in press Proceedings of the National Academy of Sciences of the United States of America Cognitive Fatigue Influences Students' Performance on... View Details

Keywords: Sean Silverthorne

25 Jan 2011
First Look

First Look: Jan. 25

effect of greater rivalry dominates for less uncertain problems whereas the effect on the extreme value prevails for more uncertain problems. Adding competitors thus systematically increases overall contest performance for... View Details

Keywords: Sean Silverthorne

27 Jan 2015
First Look

First Look: January 27

health care providers have devoted significant efforts to improve performance regarding patient safety and quality of care. To address the lagging involvement of health care providers in the cost component of the value equation, UCLA... View Details

Keywords: Sean Silverthorne

31 May 2011
First Look

First Look: May 31

performance of business units can be evaluated using measures of economic value creation. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/211061-PDF-ENG China... View Details

Keywords: Sean Silverthorne

10 Mar 2015
First Look

First Look: March 10

techniques for improving operating decisions during retail store liquidations and by demonstrating the performance of these methods in the field. February 2015 Leading Sustainable Change: An Organizational Perspective Making the View Details

Keywords: Carmen Nobel

March 2012
Article

Fixing What's Wrong with U. S. Politics

By: David A. Moss

In America today there's a growing sense that the political system is broken and that its ineffectiveness is a major threat to U.S. competitiveness. Why do so many think the political system is not working? Research shows that in Congress, Republicans and Democrats are... View Details

Keywords: Government and Politics; System; Conflict Management; Performance Productivity; Policy; Public Administration Industry; United States

Find at Harvard

June 1998
Article

Using Delegation and Control Systems to Mitigate the Trade-off between the Performance-Evaluation and Belief-Revision Uses of Accounting Standards

By: V.G. Narayanan and A. Davila

Keywords: System; Performance Evaluation; Accounting

Find at Harvard

15 Dec 2015
First Look

December 15, 2015

https://www.hbs.edu/faculty/Pages/item.aspx?num=50225 Harvard Business School Case 515-701 Wynton Marsalis & Jazz at Lincoln Center Under the leadership of artistic director Wynton Marsalis, Jazz at Lincoln Center (JALC) hosts View Details

Keywords: Carmen Nobel

2021
Working Paper

Studying the U.S.-Based Portfolio Companies of U.S. Impact Investors

By: M. Diane Burton, Gurveen Chadha, Shawn A. Cole, Abhishek Dev, Christina Jarymowycz, Leslie Jeng, Laura Kelley, Josh Lerner, Jaime R. Diaz Palacios, Yue (Cynthia) Xu and T. Robert Zochowski

Recent years have seen a dramatic increase in the reliance on market-based solutions to social and environmental problems around the world (Barman 2016; Horvath and Powell 2020). The growth of impact investing is a vivid example of this trend and, although there have... View Details

Keywords: Impact Investing; Impact Portfolio Companies; Investment; Social Issues; Environmental Sustainability; Investment Portfolio; Business Ventures; Analytics and Data Science; Performance; United States