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  • 2009
  • Other Unpublished Work

When Does Industrial Policy Work? Evidence from the Brazilian Ethanol Fuel Industry

By: Santiago Mingo and Tarun Khanna
What is the impact of a state-led industrial policy program on entrepreneurial activity, industry evolution, and firm competitiveness? How and when is industrial policy an effective tool to spur the development of an emerging industry? To address these questions, we... View Details
Keywords: Economic Growth; Entrepreneurship; Policy; Industry Growth; Business and Government Relations; Competition; Energy Industry; Brazil
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    Winning in Emerging Markets: A Roadmap for Strategy and Execution

    Most books thus far on emerging markets are either investing-oriented, or country - or market-specific, or descriptive. No book has definitively targeted the corporate strategists who need a practical framework and assessment tools for analyzing emerging markets,... View Details

    • March 1, 2021
    • Article

    Transitioning to Clean Energy Transportation Services: Life-cycle Cost Analysis for Vehicle Fleets

    By: Stephen Comello, Gunther Glenk and Stefan Reichelstein
    Comprehensive global decarbonization requires that transportation services cease to rely on fossil fuels for power generation. This paper develops a generic, time-driven life-cycle cost model for mobility services to address two closely related questions central to the... View Details
    Keywords: Decarbonization; Electric Vehicles; Renewable Energy; Biofuel; Carbon Emissions; Mobility; Batteries; Energy; Environmental Management; Environmental Accounting; Transportation; Operations; Management; Sustainable Cities; Decision Making; Investment; Energy Industry; Transportation Industry; Utilities Industry; Motorcycle Industry; Auto Industry; Consulting Industry; Industrial Products Industry; Manufacturing Industry; Europe; North America; South America; Africa; Asia
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    • 15 Jun 2009
    • Research & Ideas

    GM: What Went Wrong and What’s Next

    centers into more nimble operations that can sustain its renewed brands far into the 21st Century. Nancy F. Koehn, James E. Robison Professor Of Business Administration: General Motors was formed in 1908, the same year Henry Ford brought... View Details
    Keywords: by Staff; Auto
    • May 2012
    • Case

    BoldFlash: Cross-Functional Challenges in the Mobile Division

    By: Michael Beer and Rachel Shelton
    Roger Cahill has spent less than a year as head of the Mobile Division of BoldFlash, a flash memory component maker. On the corporate level, BoldFlash has adapted to an evolving and difficult marketplace, but the Mobile Division is struggling. The four groups within... View Details
    Keywords: United States; Massachusetts; Morale; Human Resource Management; Technology; Leadership; Opportunities; Organizational Design; Conflict and Resolution; Product Development; Change Management; Information Infrastructure; Business Processes; Manufacturing Industry; Electronics Industry; Massachusetts
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    • 14 Jun 2010
    • Research & Ideas

    The Hard Work of Measuring Social Impact

    you're trying to achieve," he states. "That's affected by two things: your theory of change and your operational strategy." A theory of change is an organization's rationale for how its actions will ultimately lead to the achievement of... View Details
    Keywords: by Julia Hanna
    • Forthcoming
    • Book

    Innovating in Healthcare: Creating Breakthrough Tech, Services, Drugs, Products, and Business Models

    By: Regina E. Herzlinger
    Innovating in Healthcare offers effective approaches for designing, reworking, and implementing innovative healthcare services, products, and business models. It will help anyone working in healthcare service or product development, from hospitals to startups,... View Details
    Keywords: Health Care and Treatment; Service Delivery; Product Development; Business Model; Innovation and Invention; Health Industry
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    • 07 Oct 2014
    • First Look

    First Look: October 7

    from abroad is substantially more challenging than the economics alone would predict. This paper looks at some of the issues firms moving large assembly operations back to the U.S. have faced, along with recommendations for more... View Details
    Keywords: Sean Silverthorne
    • Web

    Cluster Studies - Institute For Strategy And Competitiveness

    may be increasing in the size and “strength” (i.e., relative presence) of related economic sectors. Building on Porter (1998, 2003), we develop a systematic empirical framework to identify the role of regional clusters – groups of closely related and complementary... View Details
    • April 2019 (Revised April 2021)
    • Case

    Wayfair

    By: Jeffrey F. Rayport, Susie L. Ma and Matthew G. Preble
    In 2016 Niraj Shah and Steve Conine, founders of online home goods retailer Wayfair, are faced with a decision about how to improve user experience on their e-commerce sites. A key driver of consumer interest and conversion to purchase in the home category is visual... View Details
    Keywords: Visual Assets; Corporate Entrepreneurship; Decision Making; Business or Company Management; Growth Management; Innovation and Invention; Operations; Strategy; Technology; Retail Industry; Service Industry; United States; Massachusetts
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    • Blog

    Is AI Coming for Your Job?

    has the potential to transform knowledge workers' roles, processes, and practices. To understand AI's potential, we must differentiate between its applications as externally facing—enhancing product offerings—and internally facing—aimed at improving View Details
    • June 2024 (Revised August 2024)
    • Case

    Revlon India's Turnaround: Navigating Online-Offline Decisions Using a Balanced Scorecard

    By: Tatiana Sandino and Samuel Grad
    Revlon India was founded as a joint venture in 1995, pairing the industrial conglomerate UMG with the global beauty brand Revlon, Inc. to bring international color cosmetics to India. After growing rapidly and pioneering the Beauty Advisor (BA) model in India, the... View Details
    Keywords: Balanced Scorecard; Restructuring; Training; Supply Chain Management; Distribution; E-commerce; Business Model; Business Plan; Decision Choices and Conditions; Marketing Strategy; Alignment; Brands and Branding; Negotiation; Joint Ventures; Strategic Planning; Salesforce Management; Competition; Retail Industry; Consumer Products Industry; Beauty and Cosmetics Industry; India
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    • September 2016
    • Case

    Hewlett Packard Enterprise: The Dandelion Program

    By: Gary P. Pisano and Robert D. Austin
    This case describes Hewlett Packard Enterprise’s “Dandelion Program," which has developed a new service offering for the company’s clients by drawing on the special talents of people with autism. The company has deployed “pods” organized around 8 or 9 employees with... View Details
    Keywords: Organizational Behavior; Information Technology; Organizational Change and Adaptation; Leadership; Talent and Talent Management; Service Operations; Training; Diversity; Innovation and Invention; Technology Industry
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    • 25 Jan 2021
    • Working Paper Summaries

    India’s Food Supply Chain During the Pandemic

    Keywords: by Matt Lowe, G V Nadhanael, and Benjamin N. Roth; Food & Beverage; Agriculture & Agribusiness
    • 01 Feb 1999
    • News

    A Taste of Tradition

    In a family-founded business, tradition and values are as ingrained and in-escapable as one's own genetic heritage. Even when such an enterprise becomes a publicly owned and operated corporation, the family's influence can remain an... View Details
    Keywords: Judith A. Ross
    • January 2022
    • Case

    Bee-ing Better at Bombas

    By: Elizabeth A. Keenan, Youngme Moon and John Masko
    David Heath and Randy Goldberg founded Bombas in 2013 to serve two missions: to deliver the “best socks in the history of feet,” and to donate socks (the most requested item in homeless shelters) to Americans experiencing homelessness. Eight years later, Bombas had... View Details
    Keywords: Social Entrepreneurship; Values and Beliefs; Brands and Branding; Marketing Strategy; Digital Marketing; Distribution; Corporate Social Responsibility and Impact; Mission and Purpose; Quality; Business and Stakeholder Relations; Human Needs; Poverty; Growth and Development Strategy; Apparel and Accessories Industry; New York (city, NY)
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    • August 2015 (Revised December 2016)
    • Case

    Apple Pay

    By: Sunil Gupta, Shelle Santana and Margaret L. Rodriguez
    On September 9, 2014, in front of a packed audience in Cupertino, CA, Tim Cook, the chief executive officer of Apple, announced the much anticipated launch of Apple Pay. "Our vision is to replace this [wallet] and we are going to start with payments." Cook then invited... View Details
    Keywords: Technology; Digital Services And Strategy; Launch; Mobile; Mobile Payments; Apple; Payments; Smartphone; Apple Pay; Eddy Cue; Jennifer Bailey; iOS; Iphone; Marketing; Product; Mobile and Wireless Technology; Product Launch; Finance; Credit Cards; Technology Industry; Banking Industry; United States; United Kingdom
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    • 23 Feb 2011
    • First Look

    First Look: Feb. 23

      PublicationsEngineers and the State in Modern China Author:William C. Kirby Publication:In Prospects for the Professions in China, edited by William P. Alford, William C. Kirby, and Kenneth Winston, 283-314. Routledge Studies in Civil Society in Asia. London:... View Details
    Keywords: Sean Silverthorne
    • Research Summary

    Governance and Accountability in Social Sector Organizations

    This research examines governance in two types of organizations: international NGOs and socioeconomic hybrids.

    First, over the past decade, many of the world's most prominent international nongovernmental organizations and networks (INGOs) ... View Details

    • 2023
    • Article

    A Review of Commercialisation Mechanisms for Carbon Dioxide Removal

    By: Conor Hickey, Sam Fankhauser, Stephen Smith and Myles Allen
    The deployment of carbon dioxide removal (CDR) needs to be scaled up to achieve net zero emission pledges. In this paper we survey the policy mechanisms currently in place globally to incentivise CDR, together with an estimate of what different mechanisms are paying... View Details
    Keywords: Carbon Dioxide Removal; Climate Change; Markets; Cost; Policy; Environmental Regulation
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