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All HBS Web
(1,856)
- People (1)
- News (570)
- Research (983)
- Events (3)
- Multimedia (27)
- Faculty Publications (609)
Michael I. Norton
Michael I. Norton is the Harold M. Brierley Professor of Business Administration at the Harvard Business School. He holds a B.A. in Psychology and English from Williams College and a Ph.D. in Psychology from Princeton University. Prior to joining HBS, Professor... View Details
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
Click HereHarvard Business School Professor Stefan Thomke describes how his Executive Education students use LEGO blocks to design customer experiences. (Video by Executive Education) Why do some product or service experiences have enough...
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- 01 Dec 2019
- News
Remix
game board, whole sections of which were grayed out and unplayable, she says. Her professional network, skills, and expertise were all intertwined with an industry that felt toxic. From 2006 to 2008, by then “hiding out” as a stay-at-home...
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- 05 Oct 2018
- News
Why the Global Race for Talent Is in High Gear
- 29 Oct 2007
- HBS Case
Marketing Maria: Managing the Athlete Endorsement
When Serena Williams took Centre Court at Wimbledon on July 3, 2004, few gave her opponent, 17-year-old Russian star Maria Sharapova, much of a chance. But Sharapova took the Ladies' Singles championship in straight sets, catapulting her...
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- 05 Aug 2011
- News
Failure is not an option. It's a necessity.
- 21 Apr 2020
- News
Trump uses the pandemic to push far-right agenda
- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
what set of no-deal alternatives face the participants. Its most familiar element involves what each party will do if there is no deal — in other words, "the best alternative to negotiated agreement" or BATNA (a term coined by...
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by Anita M. Harris
- 23 Nov 2013
- News
It’s complicated
- 25 Jun 2007
- Research & Ideas
HBS Cases: Beauty Entrepreneur Madam Walker
By 1910, however, with the new name Madam C.J. Walker, Breedlove had accrued a sizable fortune and considerable influence. This daughter of adversity was now well known and respected among the nation's African Americans as a savvy...
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- 24 Mar 2015
- News
The King Buried Under The Parking Lot
- 25 Mar 2001
- Research & Ideas
Who Wants to Be an Entrepreneur? [Part II]
relying on $500,000 in financing provided by family members, friends, and "angel" investors, recurred in accounts of what she was trying to accomplish. "This is by far the most challenging...
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by John S. Rosenberg
- 30 Mar 2015
- Video
HBS Campaign - Texas Events
- 20 Dec 2010
- Research & Ideas
Panama Canal: Troubled History, Astounding Turnaround
Congress's wheels in approving the Panama route for the canal, William Cromwell, convinced Stevens to take the job. Stevens accepted on condition that he "was not to hampered or handicapped by anyone,...
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- June 2005 (Revised October 2005)
- Case
Coach Roy Williams: What Next? (A)
By: Thomas J. DeLong, Christoper Chang and Scott Schweitzer
Roy Williams, head coach of the Kansas University Men's Basketball Team, was facing a major decision. The recent resignation of the coach at the University of North Carolina (UNC) had lead to speculation that Williams, a UNC alumnus, would be named as its new coach....
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Keywords:
Decision Choices and Conditions;
Resignation and Termination;
Job Offer;
Leading Change;
Management Succession;
Performance Improvement;
Personal Development and Career;
Sports;
Kansas;
North Carolina
DeLong, Thomas J., Christoper Chang, and Scott Schweitzer. "Coach Roy Williams: What Next? (A)." Harvard Business School Case 405-070, June 2005. (Revised October 2005.)
- 01 Sep 2023
- News
Money Does Grow on (Family) Trees
For 17 years, Andre Kearns (MBA 1999) has been tracing his family tree. One by one, he has added branches, grounding himself in a long and sometimes complicated lineage. Through family stories, forgotten heirlooms, and vital records, Kearns has traveled back through...
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