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  • 2021
  • Working Paper

CRM and AI in Time of Crisis

By: Michelle Y. Lu and Navid Mojir
A crisis can affect the incentives of various players within a firm’s multi-layered sales and marketing organization (e.g., headquarters and branches of a bank). Such shifts can result in sales decisions against the firm’s best interests. Motivated by the backlash to... View Details
Keywords: CRM; Artificial Intelligence; AI; B2B Marketing; Decision Authority; Crisis Marketing; Intra-organizational Conflict; COVID-19 Pandemic; Customer Relationship Management; Technological Innovation; Decision Making; Strategy; Health Pandemics; Crisis Management; AI and Machine Learning
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  • March 18, 2009
  • Article

The Upside of the Worst of Times

By: Amar Bhidé
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  • February 2017
  • Teaching Note

India's Amul: Keeping Up with the Times

By: Tarun Khanna, Rohit Deshpandé and Namrata Arora
Teaching Note for HBS No. 516-116. View Details
Keywords: Globalization; Expansion; Dairy; India; Cooperatives; Milk; Leadership; Agriculture; Agribusiness; Competition; Marketing; Organizational Change and Adaptation; Agriculture and Agribusiness Industry; India
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  • February 2014
  • Supplement

The New York Times Paywall (Powerpoint Supplement)

By: Vineet Kumar
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  • 2012
  • Article

The Cost and Timing of Financial Distress

By: Christopher Parsons
Assessments of the trade-off theory have typically compared the present value of tax benefits to the present value of bankruptcy costs. We verify that this comparison overwhelmingly favors tax benefits, suggesting that firms are under-leveraged. However, when we... View Details
Keywords: Taxation; Insolvency and Bankruptcy
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  • August 2001
  • Background Note

Work Methods Design: Note on Time Standards

By: H. Kent Bowen
Looks at production design. Helps students observe and work with procedures and consider cost reduction ideas using a view of methods improvement. View Details
Keywords: Cost Management; Management Practices and Processes; Standards; Production; Performance Improvement; Perspective
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  • October 2001
  • Article

Time-out: Taking Time to Integrate Temporal Research

By: Deborah Ancona, Gerardo Okhuyson and Leslie Perlow
Keywords: Research
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  • 12 Nov 2014
  • News

Time to Restart Small, Medium Bank M&A

  • 15 Sep 2008
  • News

On-Rampers: Time to Head Back to School?

  • 30 Aug 2022
  • News

How to Reclaim Your Time and Happiness

  • 01 Mar 2022
  • What Do You Think?

Is It Time for More Reverse Mentoring?

(iStockphoto/Sanja Radin) Increasingly, I hear and read about questions such as: Why are my best tech people leaving our great company to work on something called crypto and Web3? What are the strategic implications for my organization of new technologies that I don’t... View Details
Keywords: by James Heskett
  • 09 Mar 2016
  • News

Time for a shake-up at United Airlines

  • 24 Apr 2020

Applying to Business School in Tumultuous Times

Are you considering applying to graduate business school but wonder whether now is the right time? Are you unsure how to prepare a compelling business school application in a disrupted environment? Join the makers of the GMAT exam for a webinar addressing these and... View Details
  • Aug 21 2017
  • Testimonial

Taking Time to Recharge, Reflect, and Grow

  • 15 Mar 2021
  • Blog Post

REFLECTIONS ON MY TIME AS BEI DIRECTOR

At the end of March, I will retire from my role as Director of the HBS Business and Environment Initiative and turn the reins to BEI’s new Director Lynn Schenk and Coordinator Elise Clarkson. What has changed since I started in the Director role in 2016? HBS faculty... View Details
  • 28 Jan 2021
  • News

Advice for Putting Bad Times in Perspective

  • 30 Mar 2018
  • News

Fighting Poverty One Neighborhood at a Time

“Academic achievement opens opportunities for success, but you can’t expect schools to consistently outperform the health of their neighborhoods,” says John Majors (MBA 2000). “The reality is that some employers and educators automatically lower their expectations when... View Details
  • Forthcoming
  • Article

On Why Women-owned Businesses Take More Time to Secure Microloans

By: Goran Calic, Moren Lévesque and Anton Shevchenko
Examining gender differences in business financing reveals important dimensions on which women- and men-owned businesses differ. Although considerable progress has been made in understanding gender differences in mobilizing resources, the role of time in business... View Details
Keywords: Microfinance; Gender; Financing and Loans; Equality and Inequality; Risk and Uncertainty; Decision Choices and Conditions; Entrepreneurship
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  • Second Quarter 2024
  • Article

Venture Capital in a Time of Turmoil

By: Josh Lerner
One area of consensus among academic economists and policymakers is the need for greater innovation. This concern is rooted in worries about the lagging rate of productivity growth in many Western nations. In the U.S., for instance, the productivity growth rate... View Details
Keywords: Productivity Growth; Economic Growth; Innovation and Invention; United States; Europe
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  • June 2022
  • Case

The SAH Group: The Time is Right

By: Juan Alcacer and Alpana Thapar
In January 2021, Jalila Mezni, cofounder and CEO of the SAH Group, was preparing to present the company’s future growth plans to its board of directors. The Tunisian company was a leading producer and distributor of personal care and packaged hygiene products. In 2019,... View Details
Keywords: Growth Management; Expansion; Business Divisions; Product Positioning; Brands and Branding; Competition; Presentations; Consumer Products Industry; Tunisia; Kenya
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