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Show Results For
- All HBS Web
(1,189)
- People (4)
- News (373)
- Research (461)
- Events (1)
- Multimedia (4)
- Faculty Publications (72)
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- 23 Nov 1999
- Research & Ideas
What’s Your Strategy for Managing Knowledge?
allows many people to search for and retrieve codified knowledge without having to contact the person who originally developed it. That opens up the possibility of achieving scale in knowledge reuse and thus of growing the business. Take the example of Randall Love, a... View Details
- 19 May 2011
- Research & Ideas
Empathy: The Brand Equity of Retail
the Cleveland Clinic had lost business solely due to a lack of empathy. "It was like the prettiest girl in class not getting a date," Raman said. For Cosgrove, Barnett's story was a transformative experience that led the hospital to establish the View Details
- 05 Feb 2009
- Research & Ideas
In Praise of Marketing
additional millions of poor people to buy in. As prices have fallen, Asian brands such as Asus and Acer of Taiwan have gained share while IBM sold its PC business to Lenovo. “Critics of marketing tend to overestimate the level of... View Details
- 19 May 2014
- Research & Ideas
Why Companies Should Compete for Your Privacy
Consumers are increasingly wary about sharing personal information with firms. Yet when they benefit from providing information in exchange for lower prices or better services, many consumers will gladly make the privacy trade-off. But... View Details
- 23 Mar 2016
- Research & Ideas
Researchers Prove C-Suite Gender Gap—but Can’t Explain It
that male and female executives sharing equal attributes neither have the same probability of reaching the top, nor are they paid equally” The worse news is there doesn’t seem to be much women can do to close that gap—no matter how... View Details
Keywords: by Carmen Nobel
- 27 Apr 2015
- Lessons from the Classroom
Leadership Lessons From Outer Space
F-16 HARM targeting system; chief of the Astronaut Office Robotics Branch; and, currently, the commander of the International Space Station (ISS), where he has lived since November 23, 2014. “If you have a team like this, you let them... View Details
- 14 Feb 2005
- Research & Ideas
The World in Your Palm?
features. "Do I want my business phone to play music?" The key to living in a multiple-device life is a standard way of sharing information between devices, such as via data cards and network communication, said Susan K.... View Details
Keywords: by Sean Silverthorne
- 19 Jun 2018
- First Look
New Research and Ideas, June 19, 2018
investors, could provide this commitment mechanism. Common ownership of competitors within industries and long-time horizons in ownership of shares are key characteristics for investors that could act as stewards of the commons. Social... View Details
Keywords: Dina Gerdeman
- 01 Oct 2024
- Research & Ideas
How Politics Drives Business Decisions in a Polarized Nation
shows. Partisan divides exist even within specific professions. Democrats accounted for more than 50 percent of chief or general legal officers at firms, but Democrats made up only 27 percent of chief financial officers. Similar fissures... View Details
Keywords: by Jay Fitzgerald
- 30 Aug 2016
- First Look
August 30, 2016
relative performance incentives in addition to piece rates to encourage competition in the workplace. We find that social identity has a significant impact on competition: a weaver only competes against coworkers with a different social identity, but not against those... View Details
Keywords: Carmen Nobel
- 26 Nov 2001
- Research & Ideas
Women Entrepreneurs Use Springboard for Funding
What do a health food manufacturer, an infectious-diseases specialist and a content-management expert have in common? Answer: All are women, all are entrepreneurs. And by virtue of being women and entrepreneurs they share one... View Details
Keywords: by Martha Lagace
- 17 Nov 2014
- Lessons from the Classroom
Managing the Family Business: Are Optimists or Pessimists Better Leaders?
office or leading the family are less likely to foster a culture of growth, risk taking, and wealth creation. According to Jeremy Dean, a researcher at University College London, optimists prefer to think about how they and others can... View Details
- 02 May 2000
- Research & Ideas
Leading Professional Service Firms
problem—and everyone wants to talk about it and share experiences and solutions. Bringing together a diverse group of professionals creates a powerful learning environment precisely because we can draw on a wide range of professional,... View Details
- 10 Nov 2015
- First Look
November 10, 2015
were realized. What we label the CEO-specific Q and past return explains equity issuance, but it does not explain debt issuance, investment, or profitability. Two discontinuity analyses show that the specific share price that the current... View Details
Keywords: Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
information provided by office culture is gone. You could wear your best suit and have a two-hour meeting in the middle of the day with the C-suite of your firm’s biggest competitor without anyone being the wiser. Pause for a moment and... View Details
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
in information analytics, attempting to get their arms around the wide array of patient data. Government incentives are helping the push. In 2011, the US Centers for Medicare and Medicaid Services established incentives for doctors' View Details
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
Effective value-based competition will be centered on addressing health conditions over the entire life cycle of care (not the specific components of care such as surgery, office visits, home care, and so on), and competition will shift... View Details
- 23 Jul 2001
- Research & Ideas
How the Giants of Enterprise Seized the Future
died and his family was running out of funds, he said that "All I had in mind was to make enough money so that my mother would never have to work again." His first job was as an office boy in an insurance firm. His... View Details
Keywords: by Richard S. Tedlow
- 04 Jun 2018
- Research & Ideas
Think of it as Professors in Cars Having Coffee
designed to make sure the executive office doesn’t have too much power.” Ep 15: Brainstorming the Affordable Housing Dilemma Desai: “There is a very real, genuine market failure. I think the answer is the government provides housing... View Details
- 21 Oct 2024
- Research & Ideas
What Happens in Vegas Could Shape the Metaverse
without much physical interaction: Zoom replaced meetings, Slack subbed for water-cooler talk, and offices stood mostly vacant. “Our view is that the metaverse can still succeed.” Researchers Andy Wu and David R. Clough felt the brunt of... View Details