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Show Results For
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All HBS Web
(990)
- News (229)
- Research (608)
- Events (1)
- Multimedia (73)
- Faculty Publications (506)
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- August 1998 (Revised December 1998)
- Case
Wells Fargo Online Financial Services (B)
By: Robert S. Kaplan and Nicole Tempest
Describes how the Balanced Scorecard built by the Online Financial Services (OFS) group is used to select the highest-priority initiatives for the organization. Currently, initiatives arise continually throughout the organization, and management spends considerable...
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Keywords:
Balanced Scorecard;
Internet and the Web;
Corporate Entrepreneurship;
Corporate Strategy;
Performance Evaluation;
Finance;
Change;
Situation or Environment;
Measurement and Metrics;
Financial Services Industry;
Banking Industry
Kaplan, Robert S., and Nicole Tempest. "Wells Fargo Online Financial Services (B)." Harvard Business School Case 199-019, August 1998. (Revised December 1998.)
- October 2016 (Revised March 2022)
- Background Note
Cost Variance Analysis
By: Robert S. Kaplan and Susanna Gallani
This note was written to provide students with fundamental concepts and methods for the analysis of cost variances. It focuses on the decomposition of cost variances into price, quantity, and mix variance components, an approach that allows students to identify the...
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Keywords:
Cost Accounting
Kaplan, Robert S., and Susanna Gallani. "Cost Variance Analysis." Harvard Business School Background Note 117-006, October 2016. (Revised March 2022.)
- April 1996 (Revised April 1996)
- Case
Activity-Based Management at Stream International
By: Robert S. Kaplan and Norman Klein
Stream International's Crawfordsville, Indiana facilities undertake the design and implementation of an activity-based costing project. After analyzing the costs assigned to 161 work activities, Crawfordsville managers present five proposals for change based on ABM...
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Keywords:
Organizational Change and Adaptation;
Change Management;
Activity Based Costing and Management;
Indiana
Kaplan, Robert S., and Norman Klein. "Activity-Based Management at Stream International." Harvard Business School Case 196-134, April 1996. (Revised April 1996.)
- August 1994 (Revised May 1999)
- Teaching Note
Sumitomo Electric Industries, Ltd.: The Kaizen Program TN
By: Robin Cooper and Robert S. Kaplan
- August 1994
- Case
Sumitomo Electric Industries, Ltd.: The Kaizen Program
By: Robin Cooper and Robert S. Kaplan
Keywords:
Energy Industry
Cooper, Robin, and Robert S. Kaplan. "Sumitomo Electric Industries, Ltd.: The Kaizen Program." Harvard Business School Case 195-078, August 1994.
- August 1994
- Case
Mitsubishi Kasei Corporation: Product Line Cost System
By: Robin Cooper and Robert S. Kaplan
Keywords:
Electronics Industry
Cooper, Robin, and Robert S. Kaplan. "Mitsubishi Kasei Corporation: Product Line Cost System." Harvard Business School Case 195-066, August 1994.
- April 1991 (Revised May 1999)
- Teaching Note
Tektronix: Portable Instruments Division (A), Teaching Note
By: Robin Cooper and Robert S. Kaplan
Teaching Note for (9-188-142).
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- December 1970
- Article
The Four Roles of Sampling in Auditing: Representative, Corrective, Protective and Preventive
By: Robert S. Kaplan and Yuri Ijiri
Kaplan, Robert S., and Yuri Ijiri. "The Four Roles of Sampling in Auditing: Representative, Corrective, Protective and Preventive." Management Accounting 52 (December 1970): 42–44.
- January 1975
- Article
The Spatial Distribution of Urban Pharmacies
By: Robert S. Kaplan and Sam Leinhardt
Kaplan, Robert S., and Sam Leinhardt. "The Spatial Distribution of Urban Pharmacies." Medical Care 13 (January 1975): 37–46.
- Article
Knowing the Score
By: Robert S. Kaplan and David Norton
Kaplan, Robert S., and David Norton. "Knowing the Score." Financial Executive 12, no. 6 (November–December 1996): 30–33.
- April 1979
- Article
Statistical Models of Bond Ratings: A Methodological Inquiry
By: Robert S. Kaplan and Gabriel Urwitz
Kaplan, Robert S., and Gabriel Urwitz. "Statistical Models of Bond Ratings: A Methodological Inquiry." Journal of Business (April 1979): 231–261.
- September 1992
- Article
Activity-based Systems: Measuring the Costs of Resource Usage
By: Robert S. Kaplan and Robin Cooper
Kaplan, Robert S., and Robin Cooper. "Activity-based Systems: Measuring the Costs of Resource Usage." Accounting Horizons (September 1992): 1–13.
- April 2024
- Teaching Note
Harvard University and Urban Mining Industries: Decarbonizing the Supply Chain
By: Shirley Lu and Robert S. Kaplan
Teaching Note for HBS Case No. 123-076.
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- March 2003
- Article
For the Last Time: Stock Options Are an Expense
By: Zvi Bodie, Robert S. Kaplan and Robert C. Merton
Bodie, Zvi, Robert S. Kaplan, and Robert C. Merton. "For the Last Time: Stock Options Are an Expense." Harvard Business Review 81, no. 3 (March 2003): 62–71. (HBS Reprint #R0303D.)
- March–April 1986
- Article
Must CIM be Justified by Faith Alone?
By: Robert S. Kaplan
Kaplan, Robert S. "Must CIM be Justified by Faith Alone?" Harvard Business Review 64, no. 2 (March–April 1986): 87–95.
- Article
Strategic Performance Measurement and Management in Nonprofit Organizations
By: Robert S. Kaplan
Kaplan, Robert S. "Strategic Performance Measurement and Management in Nonprofit Organizations." Nonprofit Management & Leadership 11, no. 3 (Spring 2001): 353–370.
- May 1989
- Teaching Note
MRC, Inc. (Consolidated), Teaching Note
By: Robert S. Kaplan
Teaching Note for (9-277-123).
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Keywords:
Manufacturing Industry
- March 1999
- Case
City of Charlotte (B)
By: Robert S. Kaplan
This case shows how two operating departments-transportation and police-translate the high-level corporate scorecard for the city into departmental balanced scorecards. The transportation department follows a highly structured approach designed to link initiatives...
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Keywords:
Crime and Corruption;
Global Strategy;
National Security;
Balanced Scorecard;
Organizational Design;
Technology Adoption;
Public Administration Industry;
Transportation Industry
Kaplan, Robert S. "City of Charlotte (B)." Harvard Business School Case 199-043, March 1999.
- September 1998
- Teaching Note
Classic Pen Company: Developing an ABC Model TN
By: Robert S. Kaplan
Teaching Note for (9-198-117).
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Keywords:
Manufacturing Industry
- July 1998
- Teaching Note
AT&T Paradyne TN
By: Robert S. Kaplan
Teaching Note for (9-195-165).
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