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- All HBS Web (676)
- Faculty Publications (143)
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- 05 Sep 2017
- First Look
First Look at New Research and Ideas, September 5, 2017
of 9,360 U.S. cities found that air pollution predicted six different categories of crime; these analyses accounted for a comprehensive set of control variables (e.g., city and year fixed effects, population, law enforcement) and survived... View Details
Keywords: Sean Silverthorne
- 29 Jul 2008
- First Look
First Look: July 29, 2008
Working PapersTraveling Agents: Political Change and Bureaucratic Turnover in India Authors:Lakshmi Iyer and Anandi Mani Abstract We develop a framework to examine how politicians with short-term electoral pressures control bureaucrats... View Details
Keywords: Martha Lagace
- 14 Apr 2015
- First Look
First Look: April 14
factors such as "firm culture" and "employee engagement" in driving firm performance? Increasing evidence from a wide range of fields suggests that productivity differs widely across firms, even after the inclusion of careful View Details
Keywords: Sean Silverthorne
- 04 Jan 2012
- First Look
First Look: January 4
consists of (1) two firms competing in a vertically differentiated market in which product quality is a mix of public and private components and (2) a market for developers that firms hire after observing signals of their contributions to... View Details
Keywords: Carmen Nobel
- 02 Dec 2019
- What Do You Think?
How Does a Company like Boeing Respond to Intense Competitive Pressure?
schedules, and even safety, something has to be done. When combined with a loss of “voice” at lower levels in the organization, it can be lethal. In the view of some observers, that’s what happened recently at Boeing. The Boeing example A whistleblower complaint blamed... View Details
- 25 Aug 2003
- Research & Ideas
Studying Japan from the Inside
choose one. But if I have to choose one, I would say I enjoyed the case on Nissan Motor, the auto manufacturer that had been turned around by Carlos Ghosn. Ghosn was sent from Renault, the French auto company, which acquired management View Details
Keywords: by Cynthia Churchwell
- 08 Oct 2007
- Research & Ideas
Management Education’s Unanswered Questions
universities and colleges were seeking to take advantage of federal funding, there was almost no quality control. That created an opening for the Ford Foundation in the 1950s and 1960s to lay down a significant critique about the View Details
- 11 Nov 2014
- First Look
First Look: November 11
demonstrates that when employees can see their customers, the beneficiaries of their efforts, the quality and efficiency of the service they deliver can actually improve. Studies in food service show how revealing customers to employees... View Details
Keywords: Sean Silverthorne
- 15 Nov 2004
- Research & Ideas
Solving the Health Care Conundrum
Olmsted Teisberg. Key Learnings 1. The U.S. health care system is a paradox in that it has competition yet fails to deliver improving value. Competition has been shown to be an incredibly powerful force in driving increased quality and... View Details
- 24 May 2011
- First Look
First Look: May 24
1839 and 1939. We find large effects of the prizes on competitive entry and the quality of contemporaneous patents, especially when prize categories were set by a strict rotation scheme, thereby mitigating the potentially confounding... View Details
Keywords: Sean Silverthorne
- 20 Feb 2001
- Research & Ideas
What’s Next for Japan
approach was not a universal panacea to competing in the global economy." Porter went on to suggest that even the profitable Japan had serious limitations. "Total quality management, lifetime employment, close relationships with... View Details
Keywords: by Hilah Geer
- 12 Feb 2008
- First Look
First Look: February 12, 2007
but all share a belief in the importance of understanding change over time. Publisher's site: http://www.oup.com/us/catalog/general/subject/Business/History/ The Effect of Macro Information Environment Change on the Quality of Management... View Details
Keywords: Martha Lagace
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
recognized Robert E. Downing's advice that we may need to define work before asking the question. For knowledge workers, "it is very difficult to determine when the workers are actually working Maybe we shouldn't be asking about hours (quantity) but instead... View Details
- 24 Oct 2012
- Research & Ideas
Want People to Save More? Send a Text
safety net for emergencies, but also would reduce financial stress and improve their quality of life. "In the private sector, a lot of startups fail, and the market provides a signal about whether the product is viable," says... View Details
Keywords: by Kim Girard
- 11 Sep 2012
- First Look
First Look: September 11
conditions on sequence memory. In addition, conscious thought appeared to increase intrusion nowness and arousal. Limitations. The analogue design and healthy participant sample prevent from generalizing results to other populations. Intrusion frequency and View Details
Keywords: Sean Silverthorne
- 08 Jan 2001
- What Do You Think?
Have We Extended the Boundaries of the Firm Too Far?
competitors. Are there limits to boundaryless behavior? If carried too far, can it result in loss of control over the quality of goods and services delivered by the supply chain? Can reliance on others for... View Details
Keywords: by James Heskett
- 27 May 2009
- First Look
First Look: May 27, 2009
foreclosure discounts appear to be related to the threat of vandalism in low-priced neighborhoods. After aggregating to the zip-code level and controlling for regional price trends, the prices of forced sales are mean-reverting, while the... View Details
Keywords: Martha Lagace
- 26 Jan 2016
- First Look
January 26, 2016
do exactly what they're told and disregard every other consideration. While a human would have understood that the sites' designers wanted to maximize quality as measured by clicks, the algorithms maximized clicks at the expense of... View Details
Keywords: Sean Silverthorne
- 27 Feb 2006
- Research & Ideas
Corporate Values and Employee Cynicism
providing quality care and access while controlling costs. Many businesses are also incorporating employee-centered values and socially responsible values into their core missions; these can appeal strongly... View Details
Keywords: by Martha Lagace
- 02 Apr 2019
- First Look
New Research and Ideas, April 2, 2019
source software (OSS) over proprietary software in an attempt to reduce costs creating an unexpected demand shock for OSS. Analysis using the rest of the EU as controls via difference-in-differences and synthetic View Details
Keywords: Dina Gerdeman