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  • 24 Feb 2009
  • First Look

First Look: February 24, 2009

  Working PapersLearn-how to Improve Collaboration and Performance Authors:Ingrid M. Nembhard, Anita L. Tucker, Richard M.J. Bohmer, Joseph H. Carpenter, and Jeffrey D. Horbar Abstract Organizational learning, a prerequisite for high... View Details
Keywords: Martha Lagace
  • 20 Mar 2007
  • First Look

First Look: March 20, 2007

sales, inventory, and gross margin. We show that our model can be used to benchmark retailers' performance in sales, inventory, and gross margin simultaneously. Finally, we show that our model can be used to generate sales forecasts even... View Details
Keywords: Martha Lagace
  • 08 Feb 2011
  • First Look

First Look: Feb. 8

unexplored dimension. Deliberate Learning to Improve Performance in Dynamic Service Settings: Evidence from Hospital Intensive Care Units Authors:I. M. Nembhard and A. L. Tucker. Publication:Organization Science (forthcoming) Abstract... View Details
Keywords: Sean Silverthorne
  • Web

General Management - Faculty & Research

Leadership, Values, and Corporate Responsibility Recent Publications How Robust Is Your Climate Governance? By: Lynn S. Paine and Suraj Srinivasan November–December 2024 | Article | Harvard Business Review During the past few years, as... View Details
  • 2008
  • Article

Ambidexterity as a Dynamic Capability: Resolving the Innovator's Dilemma

By: Charles O'Reilly and Michael Tushman
How do organizations survive in the face of change? Underlying this question is a rich debate about whether organizations can adapt—and if so, how. One perspective, organizational ecology, presents evidence suggesting that most organizations are largely inert and... View Details
Keywords: Change Management; Competency and Skills; Innovation and Management; Organizational Change and Adaptation; Organizational Design; Performance Efficiency; Competitive Advantage
Related
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

that avoids liquidation of human and cultural assets." The book looks broadly at what it takes to build a high commitment, high performance (HCHP) system inside companies. It asks and answers questions such as: What outcomes must... View Details
Keywords: by Martha Lagace
  • 05 Jun 2023
  • What Do You Think?

Is the Anxious Achiever a Post-Pandemic Relic?

Share your thoughts in the comments below. References: Morra Aarons-Mele, The Anxious Achiever: Turn Your Biggest Fears Into Your Leadership Superpower (Harvard Business Review Press, 2023) Jenny Odell, How to Do Nothing: Resisting the... View Details
Keywords: by James Heskett
  • Web

Business History - Faculty & Research

management education. In 1927, the School created the first endowed professorship in the field. It also founded the field’s first journal, the Business History Review . Since the work of Joseph Schumpeter at Harvard's Center for... View Details
  • 10 Mar 2015
  • First Look

First Look: March 10

  Publications February 2015 Academy of Management Review Reflections on the 2013 Decade Award: "Exploitation, Exploration, and Process Management: The Productivity Dilemma Revisited" Ten Years Later By: Benner, Mary, and... View Details
Keywords: Carmen Nobel
  • Web

Publications - Institute For Strategy And Competitiveness

Milstein, MD, MPH Rationale and Objectives: To quantify the costs and work of diagnostic radiology (DR) residents using the radiology key performance indicator turn-around time (TAT) as the outcome measure. Materials and Methods: In an... View Details
  • March 2016
  • Supplement

Advertising Experiments at RestaurantGrades

By: Weijia Dai, Hyunjin Kim and Michael Luca
This exercise provides students with a data set consisting of results from a hypothetical experiment, and asks students to make recommendations based on the data. Through this process, the exercise teaches students to analyze, design, and interpret experiments. The... View Details
Keywords: Experimental Methods; Analytics; Web Technology; Marketing; Digital Marketing; Analysis; Performance Effectiveness; Social Media
Related
  • 02 Feb 2016
  • First Look

February 2, 2016

Interdependence in Search Engine Results By: Edelman, Benjamin, and Zhenyu Lai Abstract—The authors examine prominent placement of search engines' own services and effects on users' choices. Evaluating a natural experiment in which different results were shown to users... View Details
Keywords: Sean Silverthorne
  • 04 May 2021
  • Book

Best Buy: How Human Connection Saved a Failing Retailer

store.” Instead, the sales associates—nicknamed “blue shirts” after Best Buy’s trademark royal-blue collared shirts—brought the injured T. rex to a service counter and performed “surgery” on the toy as they surreptitiously traded it out... View Details
Keywords: by Michael Blanding; Retail
  • Web

Loan Reduction - Entrepreneurship

the venture. Applications are reviewed by the Selection Committee on an annual basis. The next application deadline is April 15, 2024, at noon (ET) . Funds awarded can be used only to reduce existing need-based loans. Eligibility and... View Details
  • 12 Mar 2019
  • First Look

New Research and Ideas, March 12, 2019

consolidation. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55801 March–April 2019 Harvard Business Review The Dual-Purpose Playbook By: Battilana, Julie, Anne-Claire Pache, Metin Sengul, and Marissa Kimsey... View Details
Keywords: Dina Gerdeman
  • 07 Mar 2023
  • HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

Her Gender Shades project with Joy Buolamwini found that facial recognition services offered by IBM, Microsoft, and other companies misidentified Black women as much as 35 percent of the time while performing nearly perfectly with white... View Details
Keywords: by Scott Van Voorhis; Technology
  • 13 Oct 2015
  • First Look

October 13, 2015

Review Global Teams That Work By: Neeley, Tsedal Abstract—Many companies today rely on employees around the world, leveraging their diversity and local expertise to gain a competitive edge. However, geographically dispersed teams face a... View Details
  • 15 Oct 2013
  • First Look

First Look: October 15

economic reasons. The conventional wisdom is that politically motivated aid is less effective in promoting developmental objectives. We examine the ex-post performance ratings of World Bank projects and generally find that projects that... View Details
Keywords: Sean Silverthorne
  • Web

Leadership - Faculty & Research

and access to real-time data. But less transparent work environments can yield more-transparent employees. Employees perform better when they can try out new ideas and approaches within certain zones of privacy. Organizations allow them... View Details
  • 28 Jun 2016
  • First Look

June 28, 2016

https://www.hbs.edu/faculty/Pages/item.aspx?num=51195 Spring 2016 Business History Review California Fair Trade: Antitrust and the Politics of 'Fairness' in U.S. Competition Policy By: Sawyer, Laura Phillips Abstract—In the decades before... View Details
Keywords: Sean Silverthorne