Performance Goals - Publications - Faculty & Research

28 Mar 2024
News

Rooms with a View

understaffed. Mirza estimates it could take more than a decade to rebuild a skilled talent pool. Mogul Recruiter—part of Mogul Hospitality, of which Mirza is founder and CEO—is an HR platform that uses data to evaluate employee skills and employer needs and match the... View Details

Keywords: April White; photos by Christina Gandolfo; Hospitality

16 May 2017
First Look

First Look at New Ideas and Research, May 16

Performance By: Li, Shelley Xin, and Tatiana Sandino Abstract—Many service organizations empower frontline employees to experiment with different ways to meet diverse customer needs across different locations. We conducted a field... View Details

Keywords: Re: Multiple Faculty

04 Nov 2015
What Do You Think?

Why Does Gender Diversity Improve Financial Performance?

Performance. An alternative explanation might go the other way: Financial Performance = Gender Diversity. Well off firms have much more flexibility to experiment, meet diversity goals and so forth.” Patrick... View Details

Keywords: by James Heskett

30 Jun 2014
Lessons from the Classroom

The Role of Emotions in Effective Negotiations

"If the other team ended up paying that money they were making a mistake." Business schools began teaching negotiation in the 1980s, when it was presented as a straightforward economic analysis. Assuming the other side was acting rationally in trying to... View Details

Keywords: by Michael Blanding; Entertainment & Recreation; Sports

28 Apr 2009
First Look

First Look: April 28, 2009

paper: http://www.hbs.edu/research/pdf/07-098.pdf On Good Scholarship, Goal Setting, and Scholars Gone Wild Authors:Lisa D. Ordóñez, Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman Abstract In this article, we define good... View Details

Keywords: Martha Lagace

07 Jul 2021
Book

Good News for Disgraced Companies: You Can Regain Trust

because the goals conflict,” Sucher says. Means: A company’s means are not merely its business methods, but whether it takes “the fair path to get there,” Sucher says, in creating equitable practices for employees and communicating with... View Details

Keywords: by Lane Lambert

13 Feb 2014
Research & Ideas

Managing the Family Business: Leadership Roles

business systems worldwide, including how leadership affects performance. As an example of very capable leadership of a high performing family enterprise, I introduced Nelson Sirotsky, Chairman of RBS, who two years ago successfully... View Details

Keywords: by John A. Davis

June 2008 (Revised July 2009)
Case

COFCO Xinjiang Tunhe Co., Ltd.

By: David E. Bell and Aldo Sesia

In 2005, COFCO Ltd., one of China's largest and most successful companies, acquired Xinjiang Tunhe, a tomato processing firm, which had been, in recent years, poorly managed. COFCO changed Tunhe's management team and set out to create a culture of professionalism and... View Details

Keywords: Agribusiness; Customer Relationship Management; Rural Scope; Supply Chain Management; Performance Consistency; Safety; Agriculture and Agribusiness Industry; China

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14 Aug 2006
HBS Case

On Managing with Bobby Knight and “Coach K”

way, and setting high goals while maintaining standards. "If you believe people are fundamentally bad—if you believe people are constantly looking to get over and get by and won't do anything unless they're watched—then you'll tend... View Details

Keywords: by Sean Silverthorne; Sports

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

from the participant, looking at one picture that matched a picture from the participant's stack. The participants were told that the goal of the game was to determine which photo the partner was holding by asking as few yes/no questions... View Details

Keywords: by Carmen Nobel

19 Mar 2013
First Look

First Look: March 19

opposites. The objective in war is to defeat the enemy. In negotiation, the goal is to find a solution that satisfies all the parties. Not surprisingly, little cross-learning and exchange has occurred across the two domains. In spite of... View Details

Keywords: Sean Silverthorne

Blog

Leading in Tough Times: HBS Faculty Member Amy C. Edmondson on Psychological Safety

Amy C. Edmondson, Novartis Professor of Leadership and Management at Harvard Business School, has long studied the performance of teams in the workplace. Her latest book is The Fearless Organization: Creating Psychological Safety in the... View Details

29 Sep 2022
Op-Ed

Inclusive Leadership Advice: Get Comfortable With the Uncomfortable

end. The other players may bring up topics that a performer knows nothing about. That’s okay: The goal is to always react purely in the moment. Consider the strategies required in two popular games, chess... View Details

Keywords: by Francesca Gino

12 Nov 2001
Research & Ideas

The Three Components of Family Governance

size certainly, families generally benefit from having a family council. The family council can perform all of the following duties: Plan family assembly meetings, which otherwise the CEO usually has to arrange. Discusses current... View Details

22 Oct 2007
Research & Ideas

Bringing ‘Lean’ Principles to Service Industries

experience when faced with yet another new initiative, the goal of lean is to open up the work process and abolish the usual hierarchies. According to Staats, this seems to have happened at Wipro. "It was interesting to talk to some... View Details

Keywords: by Julia Hanna; Computer

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

policy for company debt. The board's job is to see that these policy statements are carefully designed, are internally consistent, and help to achieve the goals of the company and its shareholders. Reviewing The Job View Details

Web

Business History - Faculty & Research

; Capital Structure ; Cash Flow ; Corporate Finance ; Equity ; Stock Shares ; Corporate Governance ; Business History ; Compensation and Benefits ; Recruitment ; Leadership Style ; Growth Management ; Management Succession ; Organizational Culture ; View Details

25 Mar 2014
First Look

First Look: March 25

Hilfiger is taken private by Apax Partners after years of disappointing performance and strategic impasse. Students are asked to evaluate alternative strategic options for the company and to propose a concrete turnaround plan for the... View Details

Keywords: Sean Silverthorne

07 Nov 2017
First Look

New Research and Ideas: November 7, 2017

Goals Challenges Traditional Organizational Designs By: Battilana, Julie, Michael Fuerstein, and Michael Lee Abstract—For an extended period during the first half of the 20th century, industrial democracy was a vibrant movement, with... View Details

Keywords: Carmen Nobel

December 1999 (Revised May 2000)
Case

Morgan Stanley: Becoming a "One-Firm Firm"

By: M. Diane Burton, Thomas J. DeLong and Katherine Lawrence

John Mack, the newly appointed president of Morgan Stanley, feels strongly that the firm needs to change in order to compete in a changing investment banking environment. Mack and his senior team undertake initiatives in order to transform the culture and working style... View Details

Keywords: Human Resources; Goals and Objectives; Organizational Change and Adaptation; Organizational Culture; Performance Evaluation; Competitive Strategy

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