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- All HBS Web
(1,718)
- People (1)
- News (569)
- Research (938)
- Multimedia (3)
- Faculty Publications (223)
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- 03 Oct 2005
- Research & Ideas
The Truck Driver Who Reinvented Shipping
mail carrier to supplement the family's income. Even so, when young Malcolm graduated from high school in 1931, the country was in the midst of the Depression and further schooling was simply not an option. Pumping gas at a service station near his hometown, McLean... View Details
- 26 Jun 2023
- Research & Ideas
Want to Leave a Lasting Impression on Customers? Don't Forget the (Proverbial) Fireworks
“That’s important because if customer experience managers are limited in resources, they can really focus on certain types of features that will pay off the most.” De Freitas cowrote the paper with Tomer Ullman, an assistant professor in... View Details
- 27 Jan 2009
- First Look
First Look: January 27, 2009
Alejandro Ruzzier Abstract It is often argued that competition forces managers to make better choices, thus favoring managerial autonomy in decision making. I formalize and challenge this idea. Suppose that View Details
Keywords: Martha Lagace
- 01 Jun 2023
- HBS Case
A Nike Executive Hid His Criminal Past to Turn His Life Around. What If He Didn't Have To?
Miller vowed to hide his criminal past from the business world—a secret he managed to keep for more than 40 years. That was back in 1982, when arrest and prison records were recorded on paper, stored in filing cabinets, and were much... View Details
- 18 Jun 2024
- Research & Ideas
What Your Non-Binary Employees Need to Do Their Best Work
preferences contribute to disparities in the workplace. Ultimately, this study aims to extend this line of research to include non-binary individuals, revealing how their beliefs and preferences compare and providing insights for managers... View Details
Keywords: by Michael Blanding
- 06 Dec 2016
- First Look
December 6, 2016
Leisure Time Become a Status Symbol By: Bellezza, Silvia, Neeru Paharia, and Anat Keinan Abstract—While research on conspicuous consumption has typically analyzed how people spend money on products that signal status, we investigate... View Details
Keywords: Sean Silverthorne
- 11 Jan 2011
- First Look
First Look: Jan. 11
students, and achieve top-quality research. Publisher Link: http://www.amazon.com/Building-World-Class-Universities-Asia/dp/1453707778 The Fund Industry: How Your Money Is Managed Authors:Robert Pozen and... View Details
Keywords: Sean Silverthorne
- 08 Apr 2013
- Research & Ideas
How to Demotivate Your Best Employees
productivity. More than 80 percent of companies dole out work-related awards like "employee of the month" or "top salesperson." Managers often view these awards as inexpensive ways to improve worker performance; many believe that when... View Details
- 20 Mar 2019
- Research & Ideas
Gender-Diverse Companies Thrive Only Where Diversity is Embraced
Do gender-diverse companies make more money than businesses run primarily by men? If research says they perform better, that could bolster the argument that women should have more access to top positions in organizations. But previous... View Details
Keywords: by Sean Silverthorne
- 02 Aug 2004
- What Do You Think?
For Greater Transparency, Is Section 404 an Effective Response?
Summing Up Responses to this month's column raise questions about whether Section 404 of the Sarbanes-Oxley Act, requiring that senior managers certify the integrity of the processes by which their companies' financial reports are... View Details
Keywords: by James Heskett
- 29 Nov 2021
- Research & Ideas
How Bonuses Get Employees to Choose Work Over Family
perks like bonuses, commissions, or stock options tied to hitting certain goals. But managers may not realize that these incentives could contribute to employee dissatisfaction, burnout, and personal problems at home. “The more our... View Details
Keywords: by Rachel Kim Raczka
- 06 May 2002
- Research & Ideas
Profits for Nonprofits: Earning Your Own Way
self-sufficient while not being self-sufficient ourselves?— Alfred Wise,Share Our Strength The session, led by HBS professor James E. Austin, featured three managers whose experiences highlight the challenges and benefits of thinking... View Details
Keywords: by Martha Lagace
- 22 Apr 2019
- Research & Ideas
Why Salespeople Struggle at Leading
shouldn’t make salespeople sales managers, but I don’t think that’s good advice,” Cespedes says. “Sales managers determine how much money salespeople make and how well they eat. It’s difficult, if not... View Details
Keywords: by Dina Gerdeman
- 08 Aug 2005
- Research & Ideas
A Balanced Scorecard Approach To Measure Customer Profitability
The Balanced Scorecard introduced customer metrics into performance management systems. Scorecards feature all manner of wonderful objectives relating to the customer value proposition and customer outcome metrics—for example, market... View Details
Keywords: by Robert S. Kaplan
- 21 Feb 2023
- Research & Ideas
Are Your Employees Passing Up Incentives? Try Promoting the Programs More
everything from working out at the gym to turning off the lights at home. Yet, despite the brainpower devoted to devising creative rewards and fine-tuning offerings, employees don’t always buy in. “All this money and time and smart people... View Details
Keywords: by Scott Van Voorhis
- 11 Apr 2023
- Research & Ideas
Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide
understand a business. “We want to make money and always looking to generate alpha in our investment strategies, so if machine learning can make us profitable and improve our risk management and trading... View Details
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
You're a successful senior executive with 20, 25 years of experience under your belt. You've made your mark and stand just 1 or 2 rungs from the position of CEO. Now what? As faculty chair of Harvard Business School's Advanced Management... View Details
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
Harvard Business School, the outcome doesn't mean the decision made was a good one. Knowing doesn't lessen the value of discussing the issues. "Executives fired for cause rarely go quietly. They usually sue to keep the money they... View Details
Keywords: by James Heskett
- 2011
- Working Paper
The First Deal: The Division of Founder Equity in New Ventures
By: Thomas F. Hellmann and Noam Wasserman
This paper examines the division of founder shares in entrepreneurial ventures, focusing on the decision of whether or not to divide the shares equally among all founders. To motivate the empirical analysis we develop a simple theory of costly bargaining, where... View Details
Keywords: Business Startups; Decision Choices and Conditions; Entrepreneurship; Fairness; Equity; Managerial Roles; Negotiation Deal; Ownership Stake; Value
Hellmann, Thomas F., and Noam Wasserman. "The First Deal: The Division of Founder Equity in New Ventures." NBER Working Paper Series, No. 16922, April 2011.
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
unknown. Excellence: When achieving high standards matters more than short-term performance. Altruism: When a company serves customers, employees, and others first and assumes that profit will follow. Making money—a lot of it—may result from any one of these kinds of... View Details
Keywords: by James Heskett