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Show Results For
- All HBS Web
(1,425)
- People (3)
- News (431)
- Research (778)
- Events (1)
- Multimedia (2)
- Faculty Publications (97)
- 11 Jan 2011
- First Look
First Look: Jan. 11
supervisor, peers, and customers. You're constantly fighting fires. You're mired in office politics. You end each day exhausted and discouraged, wondering what, if anything, you've accomplished. You're not alone. As Linda Hill and Kent... View Details
Keywords: Sean Silverthorne
- 03 May 2016
- First Look
First Look, May 3, 2016
116-007 Dollar General Bids for Family Dollar In spring 2015, Dollar General's CEO Rick Dreiling was looking ahead to retiring at year's end but worried about ensuring continued growth for the company he had built since 2008 into a market... View Details
Keywords: Sean Silverthorne
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
Most companies rely on artificial intelligence-based algorithms to make a wide variety of business decisions—from pinpointing the products customers prefer to determining which resumes should go to hiring managers. The problem for... View Details
Keywords: by Rachel Layne
- 07 Jul 2015
- First Look
First Look: July 7, 2015
Download working paper: https://www.hbs.edu/faculty/Pages/item.aspx?num=49196 Cases & Course Materials Harvard Business School Case 815-113 MINTing Innovation at NewYork-Presbyterian (B) This short (B) case gives an update on the progress that MINT has made at NYP... View Details
Keywords: Sean Silverthorne
- 10 May 2016
- First Look
May 10, 2016
build a literature more effectively than they could with less diverse approaches to gathering data. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51015 April 29, 2016 Science The Growing Problem of Patent Trolling By:... View Details
Keywords: Carmen Nobel
- 20 Dec 2017
- Lessons from the Classroom
How to Design a Better Customer Experience
this is the greatest opportunity for a company to move in and create a memorable experience,” Thomke says. “A problem could be a problem, or a problem could be an opportunity.” “A View Details
- Web
Online Business Analytics Course | HBS Online
Concepts The Multiple Regression Equation Adapting Concepts from Single Regression Performing Multiple Regression Analyses New Concepts in Multiple Regression The Caesars Staffing Problem Featured Exercises Estimate the relative... View Details
- Web
Advisory Board - Entrepreneurship
entrepreneurship, branding, and innovation expertise. Bluemercury’s innovative retailing and human resource model has been the topic of numerous books, including Shopping: Why We Love it and How Retailers Can Create the Ultimate Customer Experience and Be View Details
- 01 Sep 2023
- News
Alumni and Faculty Books
Edited by Margie Kelley The Happiness Handbook By Landon Carter (MBA 1967) Marshall and McClintic Publishing Have you ever wished you had the instruction manual for being a happy human on planet Earth? This book will answer some of life’s fundamental questions: Who am... View Details
- Web
Faculty & Research - Business History
Africa Has Changed from Pre-colonial Times to Today Re: Marlous van Waijenburg 13 Apr 2023 News The End of American Academic Leadership Re: William Kirby 2023 Working Paper Deep Responsibility and Irresponsibility in the Beauty Industry... View Details
- 23 Jun 2022
- Research & Ideas
All Those Zoom Meetings May Boost Connection and Curb Loneliness
Americans are lonelier than ever—a problem the COVID-19 pandemic may have exacerbated. Could interactions on platforms like Zoom and Twitch come close to replicating the real-life contact people crave? New research suggests that’s more... View Details
Keywords: by Michael Blanding
- Web
My Summer of Joy with the National Parks Service - Recruiting
ended up receiving the offer. I wouldn’t know what park I would be placed at until after accepting the offer, but options on the table were Yosemite, Point Reyes, Grand Canyon, Puerto Rico, Denver, and many other incredible locations. I... View Details
- Web
General Management Curriculum - Faculty & Research
Batter Fall 2024 Q1Q2 3.0 John Batter Spring 2025 Q3Q4 3.0 Leadership and Happiness Arthur Brooks Spring 2025 Q3 1.5 Making Difficult Decisions: The General Manager’s Job (MDD) (also listed under Entrepreneurial Management and Technology... View Details
- 29 Aug 2022
- Op-Ed
Income Inequality Is Rising. Are We Even Measuring It Correctly?
these two additional measurements, they may end up with trousers that fit them better. For retailers, the goal is to devise measures that capture the variability in people’s preferences well enough, while minimizing the number of... View Details
- 04 Jun 2012
- Research & Ideas
The Business of Life
who had such disparate beliefs. "But in the end I'm glad, because I think that the principles we discuss in this book are broadly applicable to people's lives. I hope that we've been able to frame them in a way that is accessible to... View Details
Keywords: by Carmen Nobel
- Web
Social Enterprise - Faculty & Research
on pressing societal problems such as global poverty. This article draws on several cases to build a performance assessment framework premised on an organization's operational mission, scale, and scope. Not all organizations should... View Details
- 17 Sep 2018
- Research & Ideas
Welcome to Retirement. Who Am I Now?
beautiful things. “Most people are very happy right from that first morning,” Amabile says. The rocky self-reflection stage of retirement Yet, for many, that giddy glow starts to wear off within weeks or months, as they shuffle through a... View Details
- 25 Sep 2012
- First Look
First Look: September 25
distance and involvement; the two dimensions should not be conceptualized as opposite ends of a continuum. Moreover, I suggest that the taboo has become too extreme and stifles our collective capacity to generate new insights. To make... View Details
Keywords: Sean Silverthorne
- 01 Apr 2013
- Research & Ideas
First Minutes are Critical in New-Employee Orientation
process.” Previous studies have shown that employees are especially productive and happy when employers encourage them to use their individual signature strengths on the job, but historically those studies did not consider the employee... View Details
- 20 Apr 2021
- Book
A Simple Question That Can Guide Companies to Epic Success
Oberholzer-Gee, the Andreas Andresen Professor of Business Administration. “No wonder these businesses end up receiving rave reviews and loyal customers.” "If a US company that ranked 50th today jumped to 40th next year, its return on... View Details
Keywords: by Danielle Kost