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Show Results For
- All HBS Web
(637)
- News (183)
- Research (378)
- Events (1)
- Multimedia (1)
- Faculty Publications (80)
- 15 Jul 2015
- Research & Ideas
Amazon Prime Day: The Logic Behind a Retailer’s Made-up Holiday
"These peak events are a way to generate excitement, especially for a well-established player like Amazon. It's a means of creating news and buzz by coming up with your very own Black Friday out of nowhere." Gupta pointed out... View Details
- 16 Apr 2001
- Research & Ideas
Brand Power from Wedgwood to Dell: Part One
source of competitive advantage. Field's brand was built on the appealing, elegant, retail experience or encounter in a department store defined by quality goods that have Field's name on them.—Nancy F. Koehn How did he do that? He did it... View Details
Keywords: by Martha Lagace
- 26 Aug 2008
- First Look
First Look: August 26, 2008
b01/en/common/item_detail.jhtml?id=808033 The Home Depot, Inc. Harvard Business School Case 608-093 For its first 20 years, Home Depot was known for its entrepreneurial spirit and focus on customer service. Merchandising, purchasing, and View Details
Keywords: Sean Silverthorne
- 01 Jan 2002
- News
Orin C. Smith (MBA '67)
as low-fat latte and Frappuccino(r). Starbucks, the Seattle-based company that started in 1971 as a retailer of bulk coffee, tea, and spices, is largely responsible for this new state of coffee consciousness. Today, the company operates nearly six thousand View Details
- Web
Cookie Information | HBS Online
specific functions when you access or use our Services. The data collected or generated by these technologies helps us perform a variety of functions such as operating the Services, measuring and improving the performance of the Services,... View Details
- 01 Mar 2006
- News
Fast Lane to Country Lane
software start-up straight out of Yale. She was running the company by the time she left for HBS in 1992. After HBS, she helped launch Open Market, an Internet start-up that made e-commerce software, where she handled both marketing and View Details
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
stay-at-home orders will likely make brick-and-mortar stores and shopping malls less appealing to consumers, and will likely fuel online shopping. On a more positive side, consumers are likely to continue to indulge in little luxuries... View Details
- 20 Apr 2016
- News
Steps to Success
going into consulting or investment banking. What I was interested in was the grain merchandising business. His class was very popular and tough, and I loved it. Somehow it struck me—all these large companies that move giant quantities of... View Details
Keywords: Jill Radsken
- 01 Apr 2000
- News
Strike Up the Broad(band)
could just as likely widen the divide between rich and poor, because information technology to date has generally increased the demand for skilled, higher-paid workers while reducing the need for unskilled workers." "Let us hope," the... View Details
- 23 Sep 2014
- First Look
First Look: September 23
implementation: over 70% of shifts generated by the system were receiving manual overrides ("edits") by the store managers. Store managers believed the edits were... View Details
Keywords: Sean Silverthorne
- 01 Oct 2008
- Research & Ideas
How Much Time Should CEOs Devote to Customers?
must get out and meet customers on their home turf—in their homes, on job sites, in their offices. Here the CEO has to set an example. AG Lafley, CEO of Procter & Gamble, reinstituted consumer home visits and store visits for himself... View Details
Keywords: by John Quelch
- Web
Lehman Brothers Records | Baker Library
the role of investment banking in the development and growth of the U.S. economy. Founded in the mid-19th century, the family partnership evolved from a general store to the fourth-largest investment banking... View Details
- 07 Oct 2011
- Research & Ideas
The Steve Jobs Legacy
another star in that constellation. William Kirby (General Management) Steve Jobs's legacy is everywhere, not the least in Chinese cities where the Apple stores are crowded from dawn to dusk, and where there are not only knock-off phones... View Details
- 01 Oct 2000
- News
After the Revolution: Putting the Internet in Perspective
paramount. "When you went to Harvard Business School, we really knew what we were talking about," he told alumni. "But in the new economy, just about everything we accepted about business is being questioned." Nolan, an expert on general... View Details
Keywords: Margie Kelley
- 03 Aug 2015
- Research & Ideas
Why Fierce Competitors Apple and Amazon Became ’Frenemies’ Over eReaders
Technology and Operations Management unit at Harvard Business School. And why would Apple ever allow a Kindle app in its App Store in the first place? "We all know historically Apple often says no to apps that directly compete with... View Details
- 01 Sep 2007
- News
Riding It Out
supplements correct dosages for each horse. You can probably picture what happened next: the hasty return trip to SmartPak’s offices and the tears and bad feelings that come from cutting short a visit to the Magic Kingdom when you have three children under the age of... View Details
- 29 Mar 2010
- Research & Ideas
Ruthlessly Realistic: How CEOs Must Overcome Denial
lose your bearings. Q: How pernicious a problem is denial in business today? A: Denial has always been a problem. What is different today is that the cost of denial has become so high. We are living in a less forgiving world than we once did. Here's an example. View Details
- 12 Sep 2024
- Blog Post
Amager Bakke: I Like This Waste Incinerator in My Backyard!
and lift the waste into the incinerator. The two incinerators can process up to 42 tons per hour at temperatures as high as 1,100°C (2000°F). The exhaust stream reaches twin boilers which produce high pressure steam. The steam powers a turbine that View Details
- Web
Trade Cards - The Art of American Advertising
with whatever advertising materials he might agree to use in dealing with his customers,” historian Robert Jay explains. “The generous supply of chromolithographed trade cards and other advertising materials was in fact a powerful... View Details
- 08 Nov 2024
- Op-Ed
How Private Investors Can Help Solve Africa's Climate Crisis
non-viable project into the viable camp. An example might be a community solar project that would not generate enough cash flow on its own to attract bank debt and thus would not get built—unless the additional capital made it work for... View Details