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Show Results For
- All HBS Web
(3,596)
- People (5)
- News (558)
- Research (2,450)
- Events (5)
- Multimedia (5)
- Faculty Publications (1,348)
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- 01 Mar 2010
- News
The Meaning of Ramadi
Campbell (MBA '07) Courtesy Donovan Campbell One day in April 2007, my phone started ringing during a customer analytics class at HBS. I kept hitting silence, but the phone kept ringing. Thirteen calls and... View Details
- 01 Oct 1997
- News
Short Takes
businesses. Such companies gain advantage because regulators tend to look to the most technologically advanced operations when setting industry standards. On the whole, larger and more prominent firms are most likely to need, want, View Details
- 22 Oct 2018
- News
Capital Murder
the focus of intense media scrutiny after lying to investigators about his relationship with Chandra Levy, a 23-year-old whose remains were found one year after her disappearance in May 2001. Witnessing the... View Details
Keywords: Julia Hanna
- 01 Dec 2001
- News
Cable Gal
employees. She particularly likes to join the company's cable installers on their rounds, in order to get their feedback and to hear from customers firsthand. "My job is to facilitate, to keep things moving... View Details
- 08 Sep 2016
- News
How We Make It Work
meeting for me, we need those tools to stay organized. The second thing is to allow yourself some grace, because it’s a hard thing you’re doing, and if you focus on the guilt, you’ll frustrate yourself. One... View Details
- 01 Oct 1996
- News
"Service-Profit Chain" Links Members of Service Management Unit
Heskett as "a chain of relationships involving customer loyalty; customer satisfaction; the value of goods and services delivered; the quality of... View Details
Keywords: Susan Young
- 04 Sep 2019
- News
In My Humble Opinion: Status Update
“Invigorating” is the word Marne Levine (MBA 2005) uses to describe her work at Facebook. As vice president of global partnerships and business development, a role she took on in February, Levine oversees a broad swath of the company’s... View Details
Keywords: Julia Hanna
- 06 Dec 2021
- News
Digitalization: The Key to the Future of HBS
and creative work and leave the heavy lifting—the type of work that happens today in spreadsheets and emails—to the platform. How is this digital transformation part of the... View Details
Keywords: April White
- 17 Apr 2019
- News
Give It to Me Straight
the AdSense business was on fire, and when I said how many new customers we added over the last couple of months, Eric Schmidt almost fell out of his chair, and he said, "What... View Details
- 13 Nov 2020
- News
Insatiably Curious
and analytics than liberal arts when you don’t speak the language,” observes Ma. Her hard work and focus paid off: She was accepted at MIT and... View Details
- 01 Mar 2019
- News
Case Study: Off to a Fine Art
platters in counts of 30 each. “But for me to have 100 original pieces to offer a catering company, that’s a relatively big investment for a small and young business,” she says. Rentals accounted for a third of Clay’s revenue in the first... View Details
Keywords: Jen McFarland Flint
- 26 May 2016
- News
Thomas J. Tierney, MBA 1980
his focus to the nonprofit world and launched Bridgespan, an organization dedicated to helping address society’s most complex problems. Tierney has a knack for making it seem like his success is accidental.... View Details
Keywords: Susan Young
- 24 Apr 2014
- News
Empowering Japan through e-commerce
he developed a web-based shopping mall—Rakuten, which roughly means “optimism”—often called the Amazon.com of Japan. “We created an online marketplace where customers can interact with shop owners, and we... View Details
- 31 Jul 2019
- News
Skydeck Live: The Rise of the FOMO Sapiens
time to focus on the things that actually matter. And so when it comes to FOMO, really what I try to do is attack that information asymmetry. I do the research on the opportunity. "Is this realistic? Can I... View Details
- 04 May 2017
- News
Going the Distance
forward usually isn't a straight line to your objective.” Homer had it right in The Odyssey when he wrote, “The journey is the thing,” says Frey, who recommends adventurers not always focus on the destination. “Allow time to have fun... View Details
Keywords: Jill Radsken
- 17 Oct 2019
- News
Venturing Away from Venture Capital
today’s largest venture capital firms to focus “almost exclusively [on] chasing unicorns,” leaving companies that boast lower valuations and more modest risk/return profiles out in the cold. Indeed, data... View Details
Keywords: Alexander Gelfand
- 06 Dec 2018
- News
Source Code
the conclusion that you can’t do both research and business development at once.” “I think as a small company, I’m coming to the conclusion that you can’t do both research and business development at once.”... View Details
- 01 Jun 2014
- News
Case Study: A Souped-Up Strategy
continue to focus only on small and midsized cities. The company seems likely to confront winner-take-all competitive dynamics at the city level, because network effects are strong—more diners will attract... View Details
- 01 Jan 2005
- News
Nancy M. Barry, MBA 1975
CURRENT STUDENTS "Follow your passion. Don't wait until you are 50 to find meaning and purpose in your life. Focus on building your life and the resume will follow. Choose... View Details