Core Values - Publications - Faculty & Research

07 Jul 2011
What Do You Think?

So We Adapt. What’s the Downside?

to their book, Built to Last, advised us to "Preserve the core but stimulate progress." Phil Clark argued that commitment, embodied for him in habit, "gives us time to pay attention and think about what is happening around... View Details

Keywords: by Jim Heskett

24 Sep 2013
First Look

First Look: September 24

Earnings Call By: Eccles, Robert G., and George Serafeim Abstract—One of the challenges companies claim to face in making sustainability a core part of their strategy and operations is that the market does not care about sustainability,... View Details

Keywords: Sean Silverthorne

Web

Strategy Execution Online Course | HBS Online

Improving Job Design Featured Exercises Analyze a job using the Job Design Optimization Tool (JDOT) Recommend a set of job design improvements 5-6 hrs Module 3 Energizing Employees to Execute Strategy Apply techniques to spur high performance and creativity among... View Details

16 Feb 2010
Research & Ideas

The Outside-In Approach to Customer Service

According to a new book by Harvard Business School's Ranjay Gulati, it is customer-centric firms—those with a so-called outside-in perspective—that are most resilient during turbulent markets. An outside-in perspective means that companies aim to creatively deliver... View Details

Keywords: by Sarah Jane Gilbert; Consumer Products

Web

Global Opportunity Fellowship GO: AFRICA - Alumni

about your venture: Management Team Provide team information, including relevant work experience/skills and education. Business Product or Service Describe your primary product/service and its core value... View Details

01 Sep 2023
News

Case Study: The Home Team

Illustration by Jon Krause Illustration by Jon Krause Brendan Kennealey (MBA 2006) wasn’t even searching for a business idea. A couple of years ago, the Wilmington, Delaware, native met up with an old friend who’d bought a new house. Over dinner this friend enumerated... View Details

Keywords: Jen McFarland Flint; Real Estate

Web

Business Insights Blog | HBS Online

News & Events Productivity Staff Spotlight Strategy Student Profiles Technology Work-Life Balance Courses Courses AI Essentials for Business Alternative Investments Business Analytics Business Strategy Business and Climate Change CLIMB View Details

14 Dec 2009
Research & Ideas

Can Entrepreneurs Drive People Movers to Success?

problems from (in)convenience to price to congestion, he says. “Robust computer control is at the core of a successful PRT.” The concept is well known—you have likely encountered automated, driverless people movers in cities such as... View Details

Keywords: by Martha Lagace; Transportation

25 May 2011
HBS Case

QuikTrip’s Investment in Retail Employees Pays Off

heard." "Retailers like Mercadona and QuikTrip have created ways to institutionalize improvement.” Ton notes that another commonality between QuikTrip and Mercadona lies in the strongly held values of its leadership. QuikTrip's... View Details

Keywords: by Julia Hanna; Retail

Web

Projects - Business History

projects are done in collaboration with Special Collections at Baker Library. Creating Emerging Markets Creating Emerging Markets explores the evolution of business leadership in Africa, Asia, Latin America, and the Middle East. At its View Details

Web

Angela Q. Crispi | About

Affairs, and Community Relations. She was Secretary of the Academic Performance Committee and a founder of the Community Values Initiative. Within Harvard University, Angela serves on the University Risk Management Council, Presidential... View Details

Web

Research - Behavioral Finance & Financial Stability

core propagation mechanism of the Great Financial Crisis (GFC) of 2007–2009. What are the long-lasting effects of the GFC on small business credit supply? The authors find that banks affected by the decline in real estate prices... View Details

09 Jul 2007
Research & Ideas

Five Steps to Better Family Negotiations

for the business, family, and owners. In many cases, family members have multiple roles in the system, like father-owner-manager, daughter-employee, or aunt-owner. These multiple roles and ties can create more shared objectives and as a consequence, more potential for... View Details

Keywords: by John A. Davis and Deepak Malhotra

02 Oct 2006
Research & Ideas

Negotiating in Three Dimensions

is an essential skill, and where the science of negotiation is headed. Negotiation is a core competence for life, "not merely an important skill to be wheeled out for special occasions," they argue. James K. Sebenius is the... View Details

Keywords: by Martha Lagace

02 Apr 2001
Research & Ideas

Not All M&As Are Alike—and That Matters

resources-processes-values framework. Resources refer to tangible and intangible assets, processes deal with activities that turn resources into goods and services, and values underpin decisions employees make and how they make them. (See... View Details

Keywords: by Joseph L. Bower

28 Nov 2005
Research & Ideas

Unilever: Transformation and Tradition

problems valuing the business, which seemed at times to resemble more of a holding company or conglomerate than anything else, nor that most consumers barely knew that Unilever as such existed. There was, in fact, coherence to Unilever... View Details

Keywords: by Geoffrey Jones; Consumer Products

06 Sep 2022
Blog Post

Student Spotlight: Summer Internships in Business & Environment

more sustainable, competitive, international, and profitable entities. ESG has been a core part of FSN Capital's DNA and value creation approach since the inception of the firm in 1999 and is deeply... View Details

13 Oct 2015
First Look

October 13, 2015

Amy, Elizabeth Baily Wolf, Peter Glick, Susan Crotty, Jihye Chong, and Michael I. Norton Abstract—Four studies tested whether cultural values moderate the content of gender stereotypes, such that male stereotypes more closely align with... View Details

01 Dec 1997
News

Multimedia Martha: Sharon Patrick Cooks Up A Winner

which combined all of Martha's business interests into a single, integrated, synergistic company. What has your business strategy been at MSLO? A key piece has been building a core creative and editorial content that we spin out across... View Details

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

times to get their core work done said they had greater control over their workdays, were less stressed, and were happier with their jobs overall, Whillans found. Also, be aggressive about shielding your time in other ways, Whillans... View Details

Keywords: by Dina Gerdeman

Publications