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  • 28 Aug 2012
  • First Look

First Look: August 28

coordination as measured by the value of integrated production is negatively correlated with delegation. Surprisingly, absolute size of the firm is negatively related to delegation. The overall pattern of results highlights the need for a nuanced theoretical framework... View Details
Keywords: Sean Silverthorne
  • Article

The Market Design and Policy of Online Review Platforms

By: Benjamin Edelman
I present the institutions and incentives of online reviews, including attracting initial reviews, assuring truthful reviews of genuine experiences, and avoiding inflated or deceptive reviews. I also explore the competition and consumer protection concerns associated... View Details
Keywords: Reviews; Reputation; Platforms; Marketplaces; Deception; Market Design; Multi-Sided Platforms; Law; Online Technology; Accommodations Industry; Accommodations Industry; Accommodations Industry; Accommodations Industry
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  • 01 Dec 2021
  • What Do You Think?

How Will the Metaverse Affect Productivity?

long ago that live streaming was thought to be a luxury possible only when the capacity of the internet could be expanded to accommodate storage and uploading capabilities demanded by the new services. Now it’s commonplace; we take it for... View Details
Keywords: by James Heskett
  • 15 Oct 2013
  • First Look

First Look: October 15

Edmondson Abstract—In this paper, we examine whether and how traditional team structures can be adapted to accommodate fluid personnel and to what benefit. Previous research has shown that team membership stability fosters familiarity,... View Details
Keywords: Sean Silverthorne
  • 04 Dec 2007
  • First Look

First Look: December 4, 2007

that the buyer's plans will go awry. Purchase this note: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=208060 Fu Ji Food and Catering Harvard Business School Case 208-004 Fu Ji, the largest corporate caterer in China, is thinking about how its... View Details
Keywords: Martha Lagace
  • 22 Jun 2010
  • First Look

First Look: June 22

translation of Ratan Tata's (chairman of Tata Motors) vision of a safe affordable car for the masses by Ravi Kant, managing director of Tata Motors into the Nano Project. The case raises questions around breaking the price-quality barrier and changing existing internal... View Details
Keywords: Martha Lagace
  • 10 Nov 2009
  • First Look

First Look: Nov. 10

as the team had already made significant design progress. The team was also working under a tight budget and delivery deadline. However, the aesthetics would appear to be greatly improved by changing the design. The project's architect and builder had to decide whether... View Details
Keywords: Martha Lagace
  • 19 Sep 2006
  • First Look

First Look: September 19, 2006

decision-making on these issues, but many of these tools have been devised primarily with manufacturing industries in mind. These tools may therefore require modifications in order to accommodate the underlying value creation logic of... View Details
Keywords: Sean Silverthorne
  • 06 Aug 2024
  • Op-Ed

What the World Could Learn from America's Immigration Backlash—100 Years Ago

space. Since governments have limited resources, it is simply not possible to fully accommodate and support the integration of many immigrants and refugees who arrive simultaneously. Moreover, gradual changes in the composition of the... View Details
Keywords: by Marco Tabellini
  • 24 Jan 2012
  • First Look

First Look: Jan. 24

back-and-forth dynamic often occurs because the feelings and experiences of native and nonnative co-workers are hidden from each other. Empathy arrests this cycle, leading to more sensitivity and accommodation of language diversity. Based... View Details
Keywords: Sean Silverthorne
  • 10 Nov 2014
  • HBS Case

How Restaurants in Lima and Copenhagen Became Best in the World

the reason this promise of authenticity works [is because of] things like at Noma, when a person with allergies comes in, they go to outrageous lengths to accommodate the person. The idea is it's a once-in-a-lifetime experience for most... View Details
Keywords: by Michael Blanding; Food & Beverage
  • 04 Jan 2012
  • First Look

First Look: January 4

work, highlighting recent psychological investigations that explore the emergence, practice, and implications of colorblindness. We conclude by discussing alternative strategies for managing diversity, underscoring the importance of an approach that simultaneously... View Details
Keywords: Carmen Nobel
  • 08 May 2007
  • First Look

First Look: May 8, 2007

but is also necessary to use tie-breaking for schools whose capacity is sufficient to accommodate some but not all students of a given priority class. We analyze a model that encompasses one-sided and two-sided matching models. We first... View Details
Keywords: Martha Lagace

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