Publications

Web

Business Finance Course Online | HBS Online

fundamental differences between accounting and finance, and examine the use of cash as a measurement of value creation. Highlights What Is Cash Our First Measure of Cash Cash Conversion Cycle Hon Hai Sharp Show Hide Details Concepts What Is Cash? From Income to... View Details

25 Oct 2020
Research & Ideas

The Dark Side of Fintech Borrowing

up overspending or overstretching yourself, and then more likely to be in default which will cut you out of the credit market altogether.” [div class=infogram-embed data-id=_/Y3u7wC1M665X87bLBRAh][/div] Fintech companies, many of which have View Details

Keywords: by Rachel Layne; Financial Services; Banking

November 1990 (Revised April 1999)
Case

General Motors: Packard Electric Division

By: Steven C. Wheelwright

Packard Electric is the division of General Motors (GM) that does all of the electrical wiring and cabling for GM automobiles. They developed a new approach for passing the cables through the firewall between the engine and passenger compartments. The new technology... View Details

Keywords: Business Divisions; Cost; Management Style; Product Design; Product Development; Production; Projects; Groups and Teams; Conflict and Resolution; Technology; Auto Industry

09 Apr 2019
First Look

New Research and Ideas, April 9, 2019

rule” of being a zero-funds organization. This case explores the challenges and opportunities associated with fast growth and international expansion of a start-up organization that operates with no monetary assets. The discussion of this... View Details

Keywords: Dina Gerdeman

April 2012
Article

Retail Doesn't Cross Borders: Here's Why and What to Do about It

By: Marcel Corstjens and Rajiv Lal

Most companies assume that the easiest way to grow is by investing overseas and that the developing world offers the best opportunities for boosting revenues and profits today. However, success abroad varies widely, and research shows that it's often tough to... View Details

Keywords: Operations; Growth and Development Strategy; Globalization; Cross-Cultural and Cross-Border Issues; Local Range; Retail Industry

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15 Jun 2021
News

Zone Defense

telling him. Ryan Tseng had already started two successful companies, and where Brandon saw a business opportunity in building AI software to operate unmanned systems for the military, Ryan saw a behemoth defense industry with high... View Details

Keywords: April White; drone technology; military; security; entrepreneurship; leadership; Air Transportation; Transportation

01 Jun 2022
News

In My Humble Opinion: Home Base

firms, and investment houses, to Pfizer, Disney, Lincoln Center, and even the US Air Force. “These organizations are talent-driven and operate in demanding circumstances and markets,” Dowling notes. “They want actionable, resonant... View Details

Keywords: April White

01 Mar 2024
News

Elevator Pitch: Banking On It

financial institutions approach digital initiatives,” says Klaric. “By bridging the gap between technology and functionality, we are not just providing a scalable tech solution; we are reshaping and reimagining the operating system for... View Details

Keywords: fintech; finance; entrepreneurship; Finance

June 2021 (Revised October 2021)
Case

Nissan's Response to the COVID-19 Pandemic

By: Ananth Raman, William Schmidt and Ann Winslow

In January 2020, Ashwani Gupta took over as COO at Nissan Motor Corporation, and several weeks later, the COVID-19 pandemic began. Nissan’s Business Continuity Plan (BCP) had been key to the resilience of Nissan’s supply chain. It had enabled Nissan to recover from... View Details

Keywords: Operations; Supply Chain Management; Health Pandemics; Auto Industry; Manufacturing Industry; Japan; India

Article

The New New Product Development Game

By: Hirotaka Takeuchi and Ikujiro Nonaka

Keywords: Product; Research and Development

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2019
Working Paper

Rehabilitating Corporate Purpose

By: Malcolm S. Salter

In this paper, I address how the ascendance of the theory of shareholder value maximization into the central consciousness of public corporations and its canonization as the only legitimate expression of corporate purpose has contributed to both a widening breach... View Details

Keywords: Capitalism; Justice; Corporate Purpose; Shareholder Value Maximization; Ethical Reciprocity; Economic Systems; Business Ventures; Mission and Purpose; Ethics; Corporate Social Responsibility and Impact

SSRN

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September 2011 (Revised February 2013)
Case

Cleveland Clinic: Improving the Patient Experience

By: Ananth Raman and Anita L. Tucker

Healthcare has traditionally focused on medical outcomes and financial performance. The big question is always, "How much is it going to cost?" What would happen, though, if healthcare also considered the question of "How does the patient feel?" This case looks at the... View Details

Keywords: Health Care and Treatment; Customer Satisfaction; Performance Improvement; Service Delivery; Value Creation; Personal Characteristics; Human Needs

October 2002 (Revised May 2004)
Case

Starbucks and Conservation International

By: James E. Austin and Cate Reavis

Starbucks, the world's leading specialty coffee company, developed a strategic alliance with Conservation International, a major international environmental nonprofit organization. The purpose of the alliance was to promote coffee-growing practices of small farms that... View Details

Keywords: Financial Crisis; Growth and Development Strategy; Markets; Demand and Consumers; Production; Corporate Social Responsibility and Impact; Cooperative Ownership; Performance Efficiency; Alliances; Nonprofit Organizations; Food and Beverage Industry; Mexico

19 Jun 2018
First Look

New Research and Ideas, June 19, 2018

Summer 2018 RAND Journal of Economics Scale versus Scope in the Diffusion of New Technology: Evidence from the Farm Tractor By: Gross, Daniel P. Abstract—Although tractors are now used in nearly every agricultural field operation and in... View Details

Keywords: Dina Gerdeman

Web

Invention of the Polarizer - Edwin H. Land & Polaroid | Harvard Business School

several years Land and Wheelwright set up operations at various locations in the Boston area where they continued to expand their laboratory and manufacturing facilities to design and build specialized equipment and machines that would... View Details

02 Aug 2022
Blog Post

From HBS to Cutting-Edge Tech

practical advice about operating a startup from the founders themselves. The Harvard Innovation Lab and the Rock Center of Entrepreneurship are two other massive resources one should not miss! Overall, I think the tech ecosystem is highly... View Details

May 2017 (Revised March 2018)
Case

David Dao on United Airlines

By: Benjamin Edelman and Jenny Sanford

In widely circulated videos, United staff and Chicago security forcibly remove a passenger from his paid seat on an aircraft, injuring him severely. United leadership must decide how to respond to public outcry. View Details

Keywords: Crisis Management; Service Operations; Air Transportation; Contracts; Reputation; Air Transportation Industry; Chicago