Performance Management - Publications - Faculty & Research

10 Jan 2005
Research & Ideas

How to Put Meaning Back into Leading

organizational behavior. Our ideas have been profoundly influenced by these early scholars. Q: What concerns you about the emphasis of leadership studies on economic performance rather than social impact? A: In more recent organizational... View Details

Keywords: by Martha Lagace

01 Dec 2017
News

Ask the Expert: Human Intelligence

illustration by Taylor Callery illustration by Taylor Callery Artificial intelligence is not a replacement for the human brain. At least not yet. “That is decades away,” says Rudina Seseri (MBA 2005), answering one of the most common questions she hears. As cofounder... View Details

Keywords: April White

22 Jan 2018
Sharpening Your Skills

Why You Are Unhappy at Work

Blues A shockingly low 25 percent of employees feel connection to their company's mission. Bill George discusses fixes to rebuild purpose in their work. How Small Wins Unleash Creativity The most powerful tool managers have to motivate... View Details

Keywords: by Sean Silverthorne

02 Nov 2015
News

Making Higher Ed Accessible to Africans

ambitious and bold—both criteria that have framed Royster’s career from the start. His initial break with convention occurred after his first year in college, when he took a year off from Duke to work retail near his hometown, in Newton, Massachusetts. “At 19, I helped... View Details

Keywords: Jill Radsken

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

entrepreneurs. Resolve Your Toughest Work Problems With 5 Questions In his book Managing in the Gray, Joseph Badaracco offers managers a five-question framework for facing murky situations and solving tough... View Details

Keywords: by Carmen Nobel

01 Dec 2002
News

Books

approach that takes both ethical and economic imperatives seriously. Paine's book speaks directly to those responsible for a company's performance —executives, entrepreneurs, directors, managers — but any... View Details

11 Dec 2017
News

Growing from Within

Photo courtesy of Paulo Pena Photo courtesy of Paulo Pena The great majority of McDonald’s U.S. restaurants are run by external owner/operators. Paulo Pena (MBA 2004) is responsible for the rest. As vice president and managing director of... View Details

Keywords: Dan Morrell; Food Services and Drinking Places; Hospitality

01 Sep 2013
News

Faculty Opinion: No Magic Bullet

improve your capabilities, and follow your own convictions. In True North, Professor of Management Practice Bill George describes a process to help you in this effort. At HBS, we teach his methods in the second-year course Authentic... View Details

06 Jun 2005
Research & Ideas

Microsoft vs. Open Source: Who Will Win?

Casadesus-Masanell decided to dive in. Most research to date into the OSS movement has focused on the organization and management issues surrounding OSS. Ghemawat and Casadesus-Masanell chose to explore the fundamental competitive... View Details

Keywords: by Sean Silverthorne; Technology

01 Oct 1997
News

Theory & Practice

of a product you know will be controversial? Resolving such dilemmas often requires more than simply following the injunction to "do the right thing," says HBS professor Joseph Badaracco in Defining Moments: When Managers Must Choose... View Details

March 2010 (Revised March 2014)
Case

Roll Back Malaria and BCG: The Change Initiative

By: Nava Ashraf, Rachel Gordon and Catherine Ross

Roll Back Malaria, a global partnership dedicated to fighting malaria has not met its founders' expectations of effectively combatting malaria. In 2005, after several internal evaluations, RBM leadership has decided to engage the Boston Consulting Group to work on a... View Details

Keywords: Health Care and Treatment; Management Practices and Processes; Performance Evaluation; Communication Strategy; Communication Intention and Meaning; Non-Governmental Organizations; Change Management; Multinational Firms and Management; Negotiation; Health Industry

Citation

Educators

Purchase

13 Jul 2016
News

From Money to Ministry

Photography by Tori Soper Rodney Quainton (MBA 1970) had always wanted to be a banker. At Yale (Class of 1962), courses on money management and banking attracted him. “At that time,” he recalls, “banking was considered an honorable... View Details

Keywords: Margie Kelley

August 2009 (Revised October 2009)
Case

Indian Railways: Building a Permanent Legacy?

By: Tarun Khanna, Aldo Musacchio and Rachna Tahilyani

Keywords: Government and Politics; Managerial Roles; Size; State Ownership; Performance; Transportation Industry; India

Citation

Educators

Purchase

07 Jan 2015
Research & Ideas

The Quest for Better Layoffs

Mathieson recalls getting laid off from a job in print production. The news surprised her because she had performed a singular role, vital to operations. Three days later, she received a call from an HR manager. It seemed that the company... View Details

Keywords: by Carmen Nobel; Manufacturing

25 Feb 2002
Research & Ideas

The Country Effect: Does Location Matter?

"…This study suggests that just as there is no single management model that can be applied unilaterally across cultures, there is no unified Asian style of management. Market orientation, innovation, organizational climate, and... View Details

Keywords: by Sean Silverthorne

27 Apr 2010
First Look

First Look: April 27

managers and recruiters are questioning conventional business education. Their concerns? Among other things, MBA programs aren't giving students the heightened cultural awareness and global perspectives they need. Newly minted MBAs lack... View Details

Keywords: Martha Lagace

13 Sep 2012
Research & Ideas

Why Public Companies Underinvest in the Future

managers to favor short-term profits over long-term gains. The research results suggest that managers of public companies are under much more pressure than their private-firm counterparts to show short-term... View Details

Keywords: by Maggie Starvish

07 Dec 2010
First Look

First Look: Dec. 7

underlying your strategy and analyze how it's implemented through your business processes and structures. Drawing on decades of research into performance management systems and organization design, Seven... View Details

Keywords: Sean Silverthorne

15 Mar 2021
Blog Post

Be Unapologetically Yourself: Interview with Singer-Songwriter and Banking Strategist Andrea Mendoza

consulting) but Mendoza has embraced the surprise factor and learned to be unapologetically herself. What that looks like is a financial services professional, a strategic leader, and a performer all wrapped into one multidimensional... View Details

19 Mar 2006
Research & Ideas

Unlocking Your Investment Capital

Many companies can double or even triple their capacity to invest in strategic assets and competencies by properly managing their "risk balance sheet," argues Harvard Business School professor Robert C. Merton. In a provocative... View Details

Keywords: by Ann Cullen; Financial Services

Publications