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-
All HBS Web
(14,221)
- People (36)
- News (5,385)
- Research (5,118)
- Events (20)
- Multimedia (549)
- Faculty Publications (3,945)
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- May 1994 (Revised October 1994)
- Case
Motorola Corp.: The View from the CEO Office
By: Shoshana Zuboff and Janis Lee Gogan
Motorola, a leader in semiconductors and telecommunications, embarked on an ambitious program of renewal beginning in the early 1980s, leading to dramatic improvements in the company's quality, cycle time, and growth. Much of this progress was attributed to a major...
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Keywords:
Competency and Skills;
Leading Change;
Management Analysis, Tools, and Techniques;
Managerial Roles;
Organizational Change and Adaptation;
Organizational Structure;
Corporate Strategy;
Telecommunications Industry
Zuboff, Shoshana, and Janis Lee Gogan. "Motorola Corp.: The View from the CEO Office." Harvard Business School Case 494-140, May 1994. (Revised October 1994.)
- September 2011
- Case
The Wen Group
By: John A. Davis and Matthew G. Pillar
Three brothers that own and lead a second-generation family business in Hong Kong, encounter problems of nepotism and governance, and endure considerable conflict. The case asks how to resolve these family and business issues.
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Keywords:
Family Business;
Performance Effectiveness;
Crisis Management;
Business or Company Management;
Conflict Management;
Corporate Governance;
Leadership Development;
Hong Kong
Davis, John A., and Matthew G. Pillar. "The Wen Group." Harvard Business School Case 812-034, September 2011.
- August 2023
- Supplement
Apple: Privacy vs. Safety (C)
By: Henry McGee, Nien-hê Hsieh and Kerry Herman
In September 2021, Apple decided to delay updates to iOS and iPadOS that included features to fight child sexual abuse. While many—including prominent privacy and security experts—praised Apple, others were opposed. They saw Apple introducing features that risked...
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Keywords:
Corporate Social Responsibility and Impact;
Values and Beliefs;
Public Opinion;
Applications and Software;
Leadership
McGee, Henry, Nien-hê Hsieh, and Kerry Herman. "Apple: Privacy vs. Safety (C)." Harvard Business School Supplement 324-033, August 2023.
- October 19, 2020
- Article
Today's Leaders Need Vulnerability, Not Bravado
By: Amy C. Edmondson and Tomas Chamorro-Premuzic
Few myths are as pervasive as the notion that leaders ought to appear tough and confident. Or at least, that was the case prior to the current pandemic, which has exposed the many weaknesses of forceful, dominant leaders and highlighted the superiority of those who...
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Edmondson, Amy C., and Tomas Chamorro-Premuzic. "Today's Leaders Need Vulnerability, Not Bravado." Harvard Business Review Digital Articles (October 19, 2020).
- January 1996 (Revised March 2000)
- Case
R.R. Donnelley & Sons: The Digital Division
By: David A. Garvin and Artemis March
In June 1995, Barbara Schetter, VP and general manager of R.R. Donnelley's Digital Division, is struggling to gain acceptance from other groups and divisions at the printing giant. The Digital Division employs radically new technology--digital printing presses and...
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Keywords:
Business Divisions;
Business Model;
Business Plan;
Leading Change;
Problems and Challenges;
Groups and Teams;
Technology Adoption;
Value Creation
Garvin, David A., and Artemis March. "R.R. Donnelley & Sons: The Digital Division." Harvard Business School Case 396-154, January 1996. (Revised March 2000.)
- 2003
- Case
Lakhdar Brahimi / Negotiating a New Government for Afghanistan
By: James K. Sebenius and Kristin Schneeman
Part of the PON Great Negotiator Case Study Series, this factual case study examines former UN Special Envoy Lakhdar Brahimi's involvement in negotiating an interim Afghani government after the fall of the Taliban in 2001. As a result of these efforts, Brahimi... View Details
Keywords:
Contemporary History;
Government and Politics;
Agreements and Arrangements;
Leadership Style;
Cognition and Thinking;
Conferences;
Afghanistan
Sebenius, James K., and Kristin Schneeman. "Lakhdar Brahimi / Negotiating a New Government for Afghanistan." Program on Negotiation at Harvard Law School Case, 2003.
- June 2009 (Revised April 2011)
- Case
Cincinnati Children's Hospital Medical Center
By: Anita L. Tucker and Amy C. Edmondson
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are trained in a common...
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Keywords:
Change Management;
Experience and Expertise;
Leading Change;
Measurement and Metrics;
Service Delivery;
Performance Improvement;
Health Industry;
Ohio
Tucker, Anita L., and Amy C. Edmondson. "Cincinnati Children's Hospital Medical Center." Harvard Business School Case 609-109, June 2009. (Revised April 2011.)
- March 2018
- Case
Zensar Technologies Ltd.
By: Joseph B. Fuller and Tanvi Deshpande
Zensar, an established mid-tier IT services company based in India, is known for its customer-centric approach and close-knit culture. Sandeep Kishore has recently stepped in as the MD and CEO, replacing the previous CEO of 15 years. Kishore is developing his strategy...
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Keywords:
Digitalization;
Business Processes;
Strategy;
Leading Change;
Organizational Culture;
Information Technology Industry
Fuller, Joseph B., and Tanvi Deshpande. "Zensar Technologies Ltd." Harvard Business School Case 318-051, March 2018.
- March 2014
- Case
Managing Change at Axis Bank (A)
By: Paul Healy and Rachna Tahilyani
Axis Bank is India's third largest private sector bank. In April 2009, Shikha Sharma, an outsider, was appointed as its CEO. She took over from a person who had overseen ten years of rapid growth at the bank. The selection of an outsider as the new CEO surprised many...
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Keywords:
Change Management;
Transformation;
Organizational Culture;
Organizational Change and Adaptation;
Leadership Style;
Leading Change;
Valuation;
Finance;
Banks and Banking;
Financial Services Industry;
Banking Industry;
India
Healy, Paul, and Rachna Tahilyani. "Managing Change at Axis Bank (A)." Harvard Business School Case 114-082, March 2014.
- May 1992 (Revised January 2000)
- Case
Asea Brown Boveri
In 1987, two European rivals--Asea AB of Sweden and BBC Brown Boveri Ltd. of Switzerland--merged to form Asea Brown Boveri. The new company employed 150,000 employees in 850 legal entities operating in 140 countries. The case describes the challenges facing Percy...
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Keywords:
Mergers and Acquisitions;
Globalization;
Problems and Challenges;
Leadership Style;
Selection and Staffing;
Organizational Structure;
Reports
Simons, Robert L., and Christopher A. Bartlett. "Asea Brown Boveri." Harvard Business School Case 192-139, May 1992. (Revised January 2000.)
- October 2002 (Revised February 2011)
- Case
Union Corrugating Company (A)
By: Paul W. Marshall and Julia Stevens
Lauri Union graduates from Harvard Business School and takes over her family's steel-corrugated roofing and siding manufacturing firm, which her mother has most recently run. The industry is mature, entry barriers to competitors are low, and the company is over 50...
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Keywords:
Organizational Change and Adaptation;
Leading Change;
Family Business;
Entrepreneurship;
Organizational Culture;
Family Ownership;
Gender;
Manufacturing Industry;
Steel Industry;
Industrial Products Industry
Marshall, Paul W., and Julia Stevens. "Union Corrugating Company (A)." Harvard Business School Case 803-065, October 2002. (Revised February 2011.)
- September 2017
- Case
Christine Lagarde
By: Julie Battilana, Carin-Isabel Knoop, Vanessa Ampelas and Noemie Assenat
The case covers the youth and career trajectory of Christine Lagarde across her time at Baker & McKenzie, as a minister in the government of France and as the head of the International Monetary Fund (IMF). The case highlights the challenges and opportunities she faced...
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Keywords:
Change;
Personal Development and Career;
Power and Influence;
Leadership;
Gender;
Leading Change
Battilana, Julie, Carin-Isabel Knoop, Vanessa Ampelas, and Noemie Assenat. "Christine Lagarde." Harvard Business School Case 418-007, September 2017.
- September 2016
- Article
Enhancing the Practical Relevance of Research
This article seeks to encourage scholars to conduct research that is more relevant to the decisions faced by managers and policymakers and addresses why research relevance matters, what relevance means in terms of a journal article, and how scholars can increase the...
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Keywords:
Research Questions;
Relevance;
Rigor;
Practice-based Research;
Research;
Communication;
Media;
Education Industry
Toffel, Michael W. "Enhancing the Practical Relevance of Research." Production and Operations Management 25, no. 9 (September 2016): 1493–1505. (Sparked a Working Knowledge article about research relevance.)
- December 4, 2012
- Article
Business Leaders Are More Than Profiteers, as They Deliver Growth in an Efficient, Fair Manner
By: Karthik Ramanna
The legitimacy of market capitalism rests on its ability to deliver freedom, prosperity, and growth in a manner that is efficient and fair. The pursuit of profit is a central but not the only element of capitalism. There are many circumstances, such as when lobbying...
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Ramanna, Karthik. "Business Leaders Are More Than Profiteers, as They Deliver Growth in an Efficient, Fair Manner." Economic Times (December 4, 2012).
- February 2020 (Revised June 2020)
- Background Note
China Commerce 2020
By: William R. Kerr, Daniel O'Connor and Nathaniel Schwalb
China's digital commerce platforms engage billions of consumers daily across a number of routine tasks from banking, retail purchases, travel, gaming, payments, and more. These platforms are the most sophisticated/informed and highest performing/capable in the world....
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Keywords:
Platforms;
Strategy;
Leadership;
E-commerce;
Digital Platforms;
Retail Industry;
Technology Industry;
Consumer Products Industry;
China
Kerr, William R., Daniel O'Connor, and Nathaniel Schwalb. "China Commerce 2020." Harvard Business School Background Note 820-014, February 2020. (Revised June 2020.)
- July 2000
- Case
Dawn Riley at America True (E)
By: Linda A. Hill and Kristin Doughty
Supplements the (C) and (C1) cases.
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Keywords:
Management Style;
Leadership;
Groups and Teams;
Decision Making;
Organizational Culture;
Problems and Challenges;
Gender;
Management Teams;
Sports;
Business Startups;
New Zealand;
North and Central America
Hill, Linda A., and Kristin Doughty. "Dawn Riley at America True (E)." Harvard Business School Case 401-010, July 2000.
- July 2000
- Case
Dawn Riley at America True (D)
By: Linda A. Hill and Kristin Doughty
Supplements the (C) and (C1) cases.
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Keywords:
Management Style;
Leadership;
Groups and Teams;
Decision Making;
Organizational Culture;
Problems and Challenges;
Gender;
Management Teams;
Sports;
Business Startups;
New Zealand;
North and Central America
Hill, Linda A., and Kristin Doughty. "Dawn Riley at America True (D)." Harvard Business School Case 401-009, July 2000.
- September–October 2024
- Article
The Art of Leading Teammates
By: Tom Brady and Nitin Nohria
When our society talks about leaders, we focus on formal roles, such as the CEO. This view undervalues the role of informal leaders—team members who influence outcomes by the tone they set, how they conduct themselves, and how they interact with their peers. Their job...
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Brady, Tom, and Nitin Nohria. "The Art of Leading Teammates." Harvard Business Review 102, no. 5 (September–October 2024): 62–69.
- January 1992
- Case
Tom Monaghan: In Business for God
Describes the personal history of Thomas Monaghan, the founder of Domino's Pizza, his role in building the company, his strong religious convictions, and the ways those have influenced company policy. The question is when to draw lines between individuals' religious...
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Keywords:
Leadership;
Religion;
Business or Company Management;
Management Teams;
Policy;
Personal Characteristics;
Food and Beverage Industry
Badaracco, Joseph L., Jr. "Tom Monaghan: In Business for God." Harvard Business School Case 392-079, January 1992.
- March 2001 (Revised April 2001)
- Case
Montefiore Medical Center
By: Robert S. Kaplan and Syeda Noorein Inamdar
A large urban medical center implements the Balanced Scorecard management tool. Elaine Brennan, senior VP of operations, has reorganized a highly functional health care organization into decentralized patient care centers and support units. Having recently endured the...
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Keywords:
Balanced Scorecard;
Health Care and Treatment;
Management Systems;
Organizational Structure;
Corporate Strategy;
Leadership Development;
Growth and Development Strategy;
Financial Reporting;
Budgets and Budgeting;
Cost Accounting;
Corporate Accountability;
Communication;
Health Industry
Kaplan, Robert S., and Syeda Noorein Inamdar. "Montefiore Medical Center." Harvard Business School Case 101-067, March 2001. (Revised April 2001.)