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All HBS Web
(9,633)
- People (40)
- News (3,005)
- Research (3,914)
- Events (38)
- Multimedia (125)
- Faculty Publications (2,702)
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- 12 Nov 2001
- Research & Ideas
Facing the New World Order
Because the two great disturbances that are shaking the world economy are the cyclical downturns in the United States, and especially in the information and communications...
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by Staff
- 13 Mar 2007
- First Look
First Look: March 13, 2007
financial returns but are also deeply committed to improving the environment and making a difference in people's lives. Robert Salas, CEO, wants a management system that communicates View Details
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Martha Lagace
- April 16, 2019
- Article
Research Confirms: When Receiving Bad News, We Shoot the Messenger
By: Leslie John, Hayley Blunden and Heidi Liu
Most jobs require us at some point to deliver bad news—whether it be a minor revelation such as a recruiter telling a prospective employee that there’s no wiggle room in salary, or something major, like when a manager must fire an employee. We dread such discussions...
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John, Leslie, Hayley Blunden, and Heidi Liu. "Research Confirms: When Receiving Bad News, We Shoot the Messenger." Harvard Business Review (website) (April 16, 2019).
- October 2000 (Revised March 2001)
- Case
BizRate.com
By: Youngme E. Moon
BizRate is a market research firm that collects point-of-purchase customer feedback data from retailing merchants. It then makes its findings available to consumers in the form of "BizRate star ratings," which are displayed on its website. To date, its primary revenue...
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Keywords:
Business Education;
Marketing Channels;
Internet and the Web;
Customer Relationship Management;
Trust;
Business Model;
Marketing Strategy;
Internet and the Web;
Business Divisions;
Debates;
Retail Industry
Moon, Youngme E. "BizRate.com." Harvard Business School Case 501-024, October 2000. (Revised March 2001.)
- October 1993 (Revised September 1994)
- Case
Northern Telecom (A): Greenwich Investment Proposal (Condensed)
By: Robert J. Dolan
The business products division has developed a business proposal asking for $50 million to fund the creation of a new telephone system for the small business market. The company's last entry into this marketplace lost $70 million. The new product would face 100...
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Keywords:
Risk and Uncertainty;
Communication Technology;
Market Entry and Exit;
Corporate Entrepreneurship;
Investment;
Product Development;
Telecommunications Industry;
Canada
Dolan, Robert J. "Northern Telecom (A): Greenwich Investment Proposal (Condensed)." Harvard Business School Case 594-051, October 1993. (Revised September 1994.)
- May 2017
- Article
Sacred versus Pseudo-sacred Values: How People Cope with Taboo Trade-Offs
By: Philip E. Tetlock, Barbara A. Mellers and J. Peter Scoblic
Psychologists have documented widespread public deference to "sacred values" that communities, formally or informally, exempt from tradeoffs with secular limits, like money. This work has, however, been largely confined to low-stakes settings. As the stakes rise,...
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Tetlock, Philip E., Barbara A. Mellers, and J. Peter Scoblic. "Sacred versus Pseudo-sacred Values: How People Cope with Taboo Trade-Offs." American Economic Review 107, no. 5 (May 2017): 96–99.
- 15 Dec 2015
- First Look
December 15, 2015
information to enhance care delivery and realize cost efficiencies. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=50183 October 26, 2015 Harvard Business Review Measuring and View Details
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Carmen Nobel
- 15 Jan 2013
- First Look
First Look: January 15
& Kapoor, 2010; Iansiti & Levien, 2004; von Hippel, 1988). Ecosystems generally encompass numerous corporations, individuals, and communities that might be individually autonomous but related through...
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Sean Silverthorne
- 14 Feb 2017
- First Look
First Look at New Research: February 14
out his company’s growth plan for the upcoming five years. The new plan set ambitious goals in terms of revenue and profit increases. At the heart of the strategy to achieve these goals is a desire to embrace a more direct-to-consumer...
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Sean Silverthorne
- January 15, 2021
- Article
Social Media Companies Should Self-Regulate. Now
By: Michael A. Cusumano, Annabelle Gawer and David B. Yoffie
We argue that social media firms should ramp up self-regulation of content in 2021. This argument is based on research on numerous industries where firms and/or industry associations devised self-regulatory strategies that successfully limited or forestalled more...
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Keywords:
Self-regulation;
Internet and the Web;
Governing Rules, Regulations, and Reforms;
Business and Government Relations;
Social Media
Cusumano, Michael A., Annabelle Gawer, and David B. Yoffie. "Social Media Companies Should Self-Regulate. Now." Harvard Business Review (website) (January 15, 2021).
- December 2010
- Article
The Hidden Advantages of Quiet Bosses
By: A. M. Grant, F. Gino and D. A. Hoffman
The article discusses research that identified situations where introverts are more apt to be effective leaders than extroverts. Although it is generally accepted that extroverts make the best leaders, the authors found that introverts can be better in unpredictable,...
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Keywords:
Interpersonal Communication;
Leadership;
Management Style;
Groups and Teams;
Personal Characteristics
Grant, A. M., F. Gino, and D. A. Hoffman. "The Hidden Advantages of Quiet Bosses." Harvard Business Review 88, no. 12 (December 2010).
- 12 Oct 2011
- Research & Ideas
Creating Online Ads We Want to Watch
quarter in a communal "swear jar" every time they utter an obscenity. Rather than curb their cursing, they start swearing a blue streak after learning the pooled money will go toward a case of Bud Light. Thus the ad features a series of...
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- 23 Apr 2013
- First Look
First Look: April 23
number of challenges. He had learned a great deal from Military.com and Affinity Labs' first launches, but in the case of each new community was faced with how best to construct the vertical View Details
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Sean Silverthorne
- October 2015
- Teaching Plan
The Coca-Cola Company's Case for Creative Transformation
By: Thales Teixeira
This Teaching Plan is to be used with the Video Case "The Coca-Cola Company's Case for Creative Transformation" (HBS No. 815-714)
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Keywords:
Attention Economics;
Creating Connections;
Digital Marketing;
Marketing Innovations;
Social Networks;
Advertising Content;
Networked Brand;
Beverage Industry;
Coca-Cola;
Digital Innovation;
Digital Transition;
Marketing;
Marketing Communications;
Innovation Strategy;
Social and Collaborative Networks;
Advertising;
Creativity;
Media and Broadcasting Industry;
Media and Broadcasting Industry;
Media and Broadcasting Industry
- 29 May 2014
- Research & Ideas
Research Symposium 2014
intrusive, and negative." That wariness is costly, because feedback from the front lines is often vital to improving business practices and safety measures. With that in mind, Edmondson discussed how to...
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- 05 May 2003
- Research & Ideas
Sharing the Responsibility of Corporate Governance
entity is controlled by a fluid disaggregated group of public shareholders. Thus, the Delaware Supreme Court ruled that a proposed merger of Time Incorporated and Warner Communications did not effect a...
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by Carla Tishler
- 15 Jul 2008
- First Look
First Look: July 15, 2008
experience at a detailed level. The companies' responses are paired with the students' letters and the entire collection is made available to the class. The collection can be compelling. Students are quick to sense which organizations...
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Martha Lagace
- 21 Aug 2000
- Research & Ideas
Faculty Research Looks to Latin America
With its abundance of complex management issues in a rapidly changing environment, Latin America offers a rich landscape for in-depth academic investigation. Some of the research work currently underway by HBS faculty is already earmarked for case studies View Details
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by Martha Lagace
- 31 Jul 2012
- First Look
First Look: July 31
live online webinars-that allowed real estate professionals like brokers and agents to manage and market rental listings, communicate with clients, View Details
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Carmen Nobel
- 17 Jun 2008
- First Look
First Look: June 17, 2008
RCA's Sarnoff Lab, and the Rockwell Science Center, and as it built its capabilities and ventured into new application areas, it discovered a "killer app" for optical...
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Martha Lagace