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Show Results For
- All HBS Web
(6,751)
- People (1)
- News (2,443)
- Research (3,662)
- Events (46)
- Multimedia (75)
- Faculty Publications (2,634)
- 01 Dec 2014
- News
3-Minute Briefing: Nagisa Manabe (MBA 1991)
I think this will be the one and only time that I’ll ever be able to say that everybody in the United States of America is my customer. Even back in the day, when I started at Procter & Gamble, it wasn’t 100 percent of households that bought soap. I’m probably most... View Details
Keywords: Julia Hanna
- 01 Sep 2005
- News
Finishing Touches
On a steamy day last July, workers replacing books in the restored Stamps Reading Room of Baker Library experienced an unfamiliar sensation: air-conditioning. Climate control is just one improvement to come out of a comprehensive renovation and expansion that will... View Details
- 01 Dec 2013
- News
Curing Health Care
of environmental toxins are powerful, still somewhat mysterious influences on our health. Simple tests that make those tendencies more transparent will result in basic behavioral changes and healthier lives overall. "Things are about to... View Details
- 08 May 2015
- News
Adopting a common language can strengthen global companies
assist comprehension of non-native speakers, motivating non-native speakers to use the common language accordingly. In this process, executives must model the behaviors they want to promote. (Published May 2015) View Details
- 01 Dec 2008
- News
Strategy is About People
Jay Light played a number of key roles in McArthur’s Deanship. (He also served as first lieutenant to Kim Clark, who directly succeeded McArthur as Dean; when Clark assumed the presidency of Brigham Young University–Idaho, Light was his logical successor.) Looking back... View Details
- 01 Jun 2013
- News
Collective Wisdom
Faculty Q&A LAKHANI: Crowdsourcing isn't just for software anymore—everyone from carmakers to biotechs are using it to solve seemingly intractable problems. Crowdsourcing—it's a relatively new word for the centuries-old approach of opening a challenge to outside... View Details
- 22 Feb 2022
- News
Research Brief: The Fresh Start Effect
Humans can be self-destructive. We overindulge in food and fail to make time to exercise, and we delay saving for retirement. Associate Professor John Beshears, whose research focuses on behavioral economics, has identified hope: The idea... View Details
Keywords: Jen McFarland Flint
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
Consumers often have the following choice: Either buy something directly from a retailer, or buy it indirectly through an intermediary, which partners with the retailer to attract more buyers. Think purchasing a plane ticket straight from the airline versus on... View Details
- 25 Mar 2011
- Working Paper Summaries
How Do Incumbents Fare in the Face of Increased Service Competition?
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
Summing Up Less is increasingly more, at least in the minds of customers, according to nearly every respondent to this month's column. However, some cite product complexity as the cause of rising real and psychological consumer "costs" while others point to... View Details
- Article
Energy Conservation Behaviour: Three Thumbs Up For Social Norms
Social norm interventions are widely used to foster residential resource conservation. Now researchers have shown that the effectivenes of providing information about others' energy use alongside messages of social approval for energy savings behaviour depends on the... View Details
Jachimowicz, Jon M. "Energy Conservation Behaviour: Three Thumbs Up For Social Norms." Nature Energy 5, no. 11 (November 2020): 826–827.
- 2020
- Working Paper
On the Representativeness of Voter Turnout
By: Louis Kaplow and Scott Duke Kominers
Prominent theory research on voting uses models in which expected pivotality drives voters' turnout decisions and hence determines voting outcomes. It is recognized, however, that such work is at odds with Downs's paradox: in practice, many individuals turn out for... View Details
Kaplow, Louis, and Scott Duke Kominers. "On the Representativeness of Voter Turnout." Harvard Business School Working Paper, No. 20-097, March 2020.
- 2017
- Working Paper
Salience through Information Technology: The Effect of Balance Availability on the Smoothing of SNAP Benefits
By: Andrew Hillis
Recipients of the Supplemental Nutrition Assistance Program (SNAP) run out of most benefits before halfway through a benefit deposit cycle. I study the introduction of a mobile software application, Fresh EBT, that enables beneficiaries to check their available balance... View Details
Hillis, Andrew. "Salience through Information Technology: The Effect of Balance Availability on the Smoothing of SNAP Benefits." Harvard Business School Working Paper, No. 18-038, October 2017.
- September 2006 (Revised June 2007)
- Teaching Note
Note on Human Behavior: Character and Situation (TN)
By: Joseph L. Badaracco Jr. and Aldo Sesia
Teaching Note to 9-404-091. View Details
- 25 Jan 2021
- News
How to Stay Motivated When You’re (Still) Stuck at Home
- 04 Sep 2019
- News
Ask the Expert: Bounce Back
Illustration by Michael Sloan/The i Spot Illustration by Michael Sloan/The i Spot The rate at which people have been signing on to social media in the last decade had many marketers wondering if it might replace email altogether as a way to engage with customers. But... View Details
Keywords: Jen McFarland Flint