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  • August 2001 (Revised August 2012)
  • Case

BestDoctors, Inc.

By: Regina E. Herzlinger and Seth Bokser
Upon learning the news of a critical illness, patients and their families are shocked, saddened, fearful, and angry all at once. And just as soon as they catch their collective breath, they all ask the same question—a question that has the potential to infuse hope into... View Details
Keywords: Business Model; Entrepreneurship; Health Care and Treatment; Medical Specialties; Knowledge Sharing; Demand and Consumers; Health Industry
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  • October 2000 (Revised March 2001)
  • Case

BizRate.com

By: Youngme E. Moon
BizRate is a market research firm that collects point-of-purchase customer feedback data from retailing merchants. It then makes its findings available to consumers in the form of "BizRate star ratings," which are displayed on its website. To date, its primary revenue... View Details
Keywords: Business Education; Marketing Channels; Internet and the Web; Customer Relationship Management; Trust; Business Model; Marketing Strategy; Internet and the Web; Business Divisions; Debates; Retail Industry
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  • 25 Aug 2020
  • Blog Post

Hikma Health + HBS MBAs Crowdsource Largest County-Level COVID-19 Dataset

When COVID-19 cases in the US began to spike in March, Hikma Health, a digital health startup from the Harvard i-lab and winner of the 2019 Harvard Business School (HBS) New Venture Competition, asked how they could best help to stop the... View Details
  • 29 May 2012
  • First Look

First Look: May 29

considers how a competitor successfully challenged the incumbent in a platform market defined by strong network effects and high switching costs. The case allows students to assess the advantages and disadvantages of eBay's platform View Details
Keywords: Sean Silverthorne
  • 21 Jul 2008
  • Research & Ideas

Solving the Marketing Resources Allocation Puzzle

called ScriptLogic that runs its business in this new fashion. They describe their business model as "click-to-cash." ScriptLogic has developed a system that tracks which... View Details
Keywords: by Sean Silverthorne
  • 21 May 2013
  • First Look

First Look: May 21

  Publications 2006 Harvard Business Review Press Keeping Up with the Quants: Your Guide to Understanding and Using Analytics By: Davenport, Thomas H., and Jinho Kim Abstract—Managers today need to be able to analyze and make sense of... View Details
Keywords: Sean Silverthorne
  • 10 Sep 2020
  • Research & Ideas

The COVID Two-Step for Leaders: Protect and Pivot

conditions and the paramount importance of doing the right thing—some leadership teams have committed themselves to two guiding principles: act now to protect and run the business today, and plan now to retool the View Details
Keywords: by Boris Groysberg and Katherine Connolly Baden
  • 12 Feb 2008
  • First Look

First Look: February 12, 2007

around the world, the company's current business model (selling Sel-Plex as an ingredient) did not allow it to participate in the value created. Lyons and Alltech's directors must choose between three... View Details
Keywords: Martha Lagace
  • 28 Apr 2022
  • Research & Ideas

Can You Buy Creativity in the Gig Economy?

e-book market. New regulations have shaken up the e-book landscape in China, intensifying competition and prompting writers to work harder, according to research by Harvard Business School Professor Feng Zhu. Book contracts that give... View Details
Keywords: by Pamela Reynolds
  • 10 May 2016
  • First Look

May 10, 2016

Harvard Business Review Planned Opportunism: Using Weak Signals to Spur Innovations By: Govindarajan, Vijay Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51052 forthcoming Strategic... View Details
Keywords: Carmen Nobel
  • 08 Oct 2013
  • First Look

First Look: October 8

fundamental business model has not changed in more than 100 years: very smart outsiders go into organizations for a finite period of time and recommend solutions for the most difficult problems confronting... View Details
Keywords: Sean Silverthorne
  • 14 May 2007
  • Research & Ideas

The Key to Managing Stars? Think Team

important career matter for individuals as well as for managers who want to inspire, nurture, and recruit stars. A new study by Harvard Business School's Boris Groysberg and Linda-Eling Lee on star knowledge workers, specifically security... View Details
Keywords: by Martha Lagace
  • 25 Apr 2017
  • First Look

First Look at New Research, April 25

2017 CA: BVT Publishing Global Marketing Management: A Casebook By: Quelch, John A. Abstract—During the last quarter century, international business was shaken by a revolution in global competition unlike any previously experienced. As... View Details
Keywords: Sean Silverthorne
  • 15 Sep 2020
  • Blog Post

One Month into the New MS/MBA Biotech

Harvard’s new MS/MBA Biotechnology: Life Sciences joint degree program confers an MBA from Harvard Business School and a Master of Science from the Graduate School of Arts and Sciences and Harvard Medical School in the Harvard Department... View Details
  • 02 Aug 2016
  • First Look

August 2, 2016

partnership with the local government and received financing support from a local bank. The case asks students to discuss the potential for scaling this model across China. Purchase this case:... View Details
Keywords: Sean Silverthorne
  • 24 May 2017
  • News

Ilene H. Lang, MBA 1973

an entrepreneur, executive, and women’s advocate were evident in her teens. The oldest of three children in a devout Jewish family in Chicago, she ran a business tutoring Hebrew to boys preparing for their bar mitzvot, participated in... View Details
Keywords: Susan Young
  • 22 Oct 2013
  • First Look

First Look: October 22

talent has become one of the biggest competitive issues for law firms. But although talent management is now recognized as a business issue of prime importance, law firms often lack the experience, vision, and tools to do it. This... View Details
Keywords: Sean Silverthorne
  • 16 Oct 2012
  • First Look

First Look: October 16

in managing business analytics and big data at the enterprise level. It includes key applications of analytics, human and organizational issues in building analytical capabilities, and case studies of the application of analytics in... View Details
Keywords: Sean Silverthorne
  • 19 Dec 2017
  • First Look

New Research and Ideas, December 19, 2017

New Model for Active Management No abstract available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/218046-PDF-ENG Harvard Business School Case 717-038 Iran on the Brink: The Nuclear Deal and... View Details
Keywords: Carmen Nobel
  • 18 Sep 2018
  • First Look

New Research and Ideas, September 18, 2018

quality. We develop a structural model of product entry that illustrates how the regulator's standard setting rule affects a firm's product quality decision. Counterfactual simulations illustrate that ratcheting down was prevalent in this... View Details
Keywords: Dina Gerdeman