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All HBS Web
(816)
- People (2)
- News (150)
- Research (516)
- Events (2)
- Multimedia (3)
- Faculty Publications (313)
- 10 Jan 2023
- Op-Ed
Time to Move On? Career Advice for Entrepreneurs Preparing for the Next Stage
you wish for each other to encourage their path forward. For example, wishing them a great new partnership or a challenging new role. Finally, commit to each other. This may be very tactical like committing to getting together once a...
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by Julia Austin
- Web
Pre-Class Arrival - Christensen Center for Teaching & Learning
instructor energize the subsequent class discussion and signal strong commitment to learning. Transcript Christensen Center Tip Sheets Characteristics of Effective Case Method Teaching Elements of Effective Class Preparation Guidelines for Effective Observation of Case...
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- Web
Diversity and Inclusion - Christensen Center for Teaching & Learning
discussing and reflecting upon these issues outside of class.” “This is an important topic. We won’t be able to talk about it more today, but I will carve out time at the beginning of tomorrow’s class so we can discuss it further.” Tip Sheets Strategies and View Details
- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
self-sabotaging their companies by mistakenly adhering to practices on the list. When Thomke shares portions of the field manual with business executives in class, they tend to respond with a nervous chuckle. But then the room grows quiet, the sober realization that...
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by Dina Gerdeman
- 09 Jun 2022
- HBS Case
From Truck Driver to Manager: US Foods’ Novel Approach to Staff Shortages
its hourly wages and offering signing and retention bonuses. The company also started to rethink the jobs themselves. “If you can't find people to recruit because they don’t care for the job, another tactic is to modify the job, so they...
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by Pamela Reynolds
- 01 Jun 2023
- News
Bridging the ESG Data Gap
uniquely helpful in Metric’s progress. LLX GEO, led by Thara Pillai, director of Alumni Engagement, is a six-month, virtual accelerator for recent founders across industries all over the world. The curriculum includes tactical workshops,...
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Deborah Blagg
- June 2011 (Revised December 2013)
- Case
FIJI Water: Carbon Negative?
By: Francesca Gino, Michael W. Toffel and Stephanie van Sice
Seeking to go beyond global best practices in reducing environmental impacts, FIJI Water, a premium artesian bottled water company in the United States, launched a Carbon Negative campaign that would offset more greenhouse gas emissions than were released by the...
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Keywords:
Carbon Footprint;
Carbon Offsetting;
Corporate Social Responsibility and Impact;
Environmental Sustainability;
Brands and Branding;
Negotiation Tactics;
Business and Government Relations;
Corporate Strategy;
Food and Beverage Industry;
United States;
Fiji
Gino, Francesca, Michael W. Toffel, and Stephanie van Sice. "FIJI Water: Carbon Negative?" Harvard Business School Case 611-049, June 2011. (Revised December 2013.)
- Web
Your Alumni Community - Alumni
Professor of Corporate Finance, Emeritus); Royce G. Yudkoff (MBA Class of 1975 Professor of Management Practice of Entrepreneurial Management) 09 Sep 2024 | Skydeck Baskits president and CEO Robin Kovitz (MBA 2007) on the tactics and the...
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- 05 Dec 2016
- Research & Ideas
How The 2016 Presidential Candidates Misled Us With Truthful Statements
"Paltering" is the active use of truthful statements to influence a target’s beliefs by giving a false or distorted impression. It can pervade all kinds of personal interactions, from romantic relationships to foreign affairs, whenever people are tempted to mislead...
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by Dina Gerdeman
- 05 Apr 2004
- Research & Ideas
Six Ways to Build Trust in Negotiations
Parties are often motivated to discount and devalue each other's concessions and contributions, because doing so relieves them of the obligation to reciprocate. As a result, many concessions go unnoticed or unacknowledged. This may lead to confusion, resentment, or an...
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by Deepak Malhotra
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
with external partners to identify and solve customer problems. The first four levers are the tactics for integration that rebuild an organization around a customer axis. Connection is what finally busts down the silo of the company...
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- Web
Negotiation Course Online | HBS Online
Tactical Choices Show Hide Details Concepts BATNA Analysis Psychological Factors Offer Analysis Bargaining Tactics Featured Exercises Negotiation simulation (Negotiating a Single Issue Agreement:...
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- 30 Nov 2018
- Blog Post
8 Reasons the Section Experience is the Best Part About HBS
perspectives in a safe way. Norms can be tactical in nature, such as knocking on your desk to gently ask someone to speak louder, or yelling “TECH RUN” when there’s a computer problem and cheering as the Section Tech Rep runs to the front...
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- 20 Oct 2008
- Research & Ideas
The Seven Things That Surprise New CEOs
when adjustments are necessary. Surprise One: You Can't Run the Company Warning signs: You are in too many meetings and involved in too many tactical discussions. There are too many days when you feel as though you have lost control over...
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- 01 Jun 2002
- News
Up to the Challenge: Ipsita Dasgupta - Global Perspective, Local Results
provide microfinance to entrepreneurs. “People in developing countries grasp technology very quickly, but the big battle is literacy,” she remarks. Creating Web sites that use images and numbers instead of text is one tactic for crossing...
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- 2007
- Book
Negotiation Genius
By: Deepak Malhotra and M. H. Bazerman
Whether you've “seen it all” or are just starting out, Negotiation Genius will dramatically improve your negotiating skills and confidence. Drawing on decades of behavioral research plus the experience of thousands of business clients, the authors take the mystery out...
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Keywords:
Experience and Expertise;
Negotiation Preparation;
Negotiation Process;
Negotiation Tactics;
Behavior
Malhotra, Deepak, and M. H. Bazerman. Negotiation Genius. Bantam Books, 2007. (Winner of International Institute for Conflict Prevention and Resolution. CPR Award for Outstanding Book presented by International Institute for Conflict Prevention and Resolution. Published in Chinese, Japanese, Korean, Portuguese, Russian, and Italian.)
- Web
Judging Success - Christensen Center for Teaching & Learning
Observation of Case Instructors In-Class Assessment of Discussion-Based Teaching Questions for Class Discussions Teaching Quantitative Material Strategies and Tactics for Sensitive Topics
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- 04 Sep 2017
- Blog Post
HBS Startup Bootcamp and Founders Unfiltered
inception to MVP (minimum viable product) in a short period of time. We covered things like running experiments to test a new business idea, finding early customers, calculating unit economics, and how to think about different types of funding. We were given View Details
- 19 Jan 2024
- News
The Values and Virtues of a Quick Fix
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Hi, this is Dan Morrell, host of Skydeck. Speed has gotten a pretty bad rap, says Anne Morriss (MBA 2004). The Silicon Valley mantra of moving fast and breaking things has led to waves of high-profile...
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- 06 Mar 2006
- Research & Ideas
Four Strategies for Making Concessions
strategy of demanding and defining reciprocity plays out in a variety of contexts; those who understand how to use it can profit from it immensely. A great example is a tactic consultants and contractors use. When a client praises her...
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by Deepak Malhotra